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Hotel Lombardia

3.0 star property

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Superior Double or Twin Room | Hypo-allergenic bedding, minibar, in-room safe, desk
Interior entrance
Superior Double or Twin Room | Bathroom | Shower, hair dryer, bidet, towels
Daily buffet breakfast (EUR 10 per person)
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Room service
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
Via Panzani 19, Florence, FI, 50123
  • Place, Piazza di Santa Maria Novella
    ‪1 min walk‬
  • Place, Cathedral of Santa Maria del Fiore
    ‪5 min walk‬
  • Place, Ponte Vecchio
    ‪8 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪8 min drive‬

Room options

View all photos for Economy Double Room

Economy Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Economy Double Room

9.0 out of 10
Wonderful
(21 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double or Twin Room

9.0 out of 10
Wonderful
(13 reviews)
  • 22 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed OR 2 Single Beds and 1 Single Bunk Bed

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About this property

Hotel Lombardia

Hotel in Florence, steps from Basilica of Santa Maria Novella
Along with a snack bar/deli, this smoke-free hotel has valet parking and concierge services. WiFi in public areas is free. Additionally, express check-in, tour/ticket assistance and a TV in a common area are on-site.
Hotel Lombardia offers 15 accommodations with minibars and laptop-compatible safes. 60-cm LCD televisions come with cable channels. Bathrooms include a shower, bidets and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Hotel Lombardia. During your stay, you're just a quick walk from Cathedral of Santa Maria del Fiore. Free WiFi in public areas, a snack bar/deli and breakfast (surcharge) are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include a concierge, tour or ticket assistance and a porter
  • Guests have great things to say about the local sightseeing and the helpful staff
  • Steps from Basilica of Santa Maria Novella and Piazza di Santa Maria Novella
There's a snack bar/deli on site. Public spaces have free WiFi. A vending machine, tour/ticket assistance, and concierge services are also featured at Hotel Lombardia. Parking is available for a fee.

This 3-star Florence hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 10:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (EUR 30 per day)

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: EUR 10 for adults and EUR 10 for children
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Hair dryer
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 60-cm LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 2:00 AM
Express check-in available

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 10 for adults and from EUR 10 for children
  • Valet parking fee: EUR 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 6:00 AM - 8:00 PM.
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT048017A1P8U6X3GX

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Lombardia Hotel
Hotel Lombardia Florence
Hotel Lombardia Hotel Florence

Hotel Lombardia Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 135 out of 281 reviews
Rating 8 - Good. 72 out of 281 reviews
Rating 6 - Okay. 40 out of 281 reviews
Rating 4 - Poor. 22 out of 281 reviews
Rating 2 - Terrible. 12 out of 281 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location great staff great place to stay

We spent 5 days in Florence, room was perfect for our family while it wasn’t large it was perfectly suited to our needs. Large bathroom and even a seating area made it all that more comfortable. We upgrade to the breakfast package and enjoyed talking and meeting new people, save quite a bit of time being able to get up and eat then get going. Wonderful staff always helpful highly recommend
Stayed 5 nights in Jul 2025

8/10 Good

Rong

Travelled with family
Liked: Cleanliness
Property is bit old but close train station, service is good and breakfast is very yummy!
Stayed 2 nights in Jul 2025

10/10 Excellent

Helena

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay

Our stay was amazing the only little detail that was a bit off for me was have to pay to use the jacuzzi and requiring bath caps for the pool. Which you also had to purchase for 3 Euros.
Stayed 1 night in Jun 2025

4/10 Poor

Ralph

Liked: Cleanliness, room comfort
Disliked: Staff & service

Not a Pleasant Experience

We were traveling with my sister and her husband, and stayed in rooms next to each other. Unfortunately, our stay was far from comfortable. It was extremely hot, and the air-conditioning in our room didn’t work. Despite all of us trying to adjust it, it never blew cool air. To make matters worse, the front desk is not staffed at night, so there was no one to help us. We couldn’t sleep because we were sweating, even after taking showers to try to cool down. It honestly felt like we were in an oven. I tried opening the window, but the street noise—being right on a main road near the train station—made it more unbearable. In the morning, I shared our experience with the woman at the front desk. She didn’t apologize or show much concern—she simply said they would check it out. When we returned a few hours later to pick up our luggage, there was no follow-up or acknowledgment by her. Once home, I contacted Hotels.com, who kindly reached out to the hotel on my behalf. Unfortunately, the hotel refused to offer any gesture or acknowledgment, saying it was “too late,” even though I had raised the issue before checking out. I wasn’t asking for a refund—just a small gesture to show they cared—but they declined. Hotels.com offered a small goodwill credit, which I appreciated, especially since the problem wasn’t their fault. The hotel itself isn’t terrible, but this experience really left me disappointed.
Stayed 1 night in Jun 2025

2/10 Terrible

Idalia

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
My companion suffered a fall while we were sightseeing. He broke his leg. Unfortunately this hotel does not have an elevator on premises. We had to find a hotel with elevator. Added expense of $1,500. No elevator and little assistance with luggage.
Stayed 3 nights in Jun 2025

10/10 Excellent

Marianna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for families

The location was great and the staff super friendly and helpful. It is a small cozy hotel perfect for families.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jacob

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great room, clean, and the location is very convenient. The train station is right across the street, and although there is no laundry service provided there is a laundromat close by. The staff was friendly and helpful. Unfortunately they didn’t have any extra blankets, and the WiFi didn’t work for our stay (6 days). Still highly recommend.
Stayed 6 nights in May 2025

8/10 Good

Terrence

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The Hotel Lombardia is in direct sight line of the train station. The queen bed room was spacious, but it’s one window overlooked dingy HVAC equipment. The walk-in glass shower had mold on the grout, which we reported but was not cleaned during our 3 day stay. On the positive side, the staff was great and the free breakfast was quite good —- especially the cappuccinos! Overall, the hotel is convenient to the sights of Florence, nice restaurants and the train station.
Stayed 3 nights in May 2025

8/10 Good

Mauricio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, very clean.
Stayed 5 nights in May 2025

8/10 Good

Esteban, Syracuse

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel in great location, close to shopping and restaurants. Less than 5 min walk to the Duomo. Near the train station and trams (which provide easy access to the airport). Break was included, but it was OK, expected when it is free. No elevator in the hotel, but that was o issue for me. The big negative for me was the bed, it was way to uncomfortable. Staff was really nice.
Stayed 5 nights in May 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente ubicación en el centro de Florencia y bastante amplio el cuarto. Excelente Servicio. Ampliamente recomendado.
Stayed 3 nights in May 2025

4/10 Poor

Aneica

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Great atmosphere, and the staff were very friendly. Only negative is not having an elevator. Within walking distance to everything.
Stayed 3 nights in Apr 2025

6/10 Okay

Karen, Hurst

Travelled with family
Disliked: Amenities
Average
Stayed 2 nights in Apr 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and big rooms when compared to other hotels in Italy.
Stayed 1 night in Apr 2025

10/10 Excellent

Harjit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here again.
Stayed 2 nights in Apr 2025

6/10 Okay

Abigail

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, in a great location. Especially a great location to get to and from the airport via the tram. Staff was great and held our bags for us before check in and put our bags in our room for us when it was ready. Only complaint was the WiFi did not work for us and there was a smell coming from our air conditioner.
Stayed 1 night in Apr 2025

8/10 Good

Aimei

Travelled with family
The room is good only thing the shower clocked a bit and water did not drain quickly. Also the door lock is a bit tricky. The staff were very nice and helpful.
Stayed 1 night in Mar 2025

8/10 Good

Saeed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location

Very good location
Stayed 2 nights in Mar 2025

10/10 Excellent

Nigina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No elevator had to bring things to upstairs and heat didn’t work slept in cold room one night second night was fine so far it’s ok
Stayed 2 nights in Feb 2025

6/10 Okay

Leon

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Location was great and staff were friendly and helpful. Room was clean though every outside the room and stairway was very dusty due to work going on. We had a refund for breakfast which wasn’t available due to renovation work. Although there was a kettle in the room there was no coffee available which would have been even more welcome considering the lack of breakfast. Hopefully this will a more welcoming hotel when the renovations are complete.
Stayed 2 nights in Feb 2025

2/10 Terrible

Diana

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Ajay

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Great location and staff

Pro: Great friendly staff. Magdalene was great. Location is excellent. Con: No elevator,water pressure and temperature varies. No elevator- dated carpets that can be easily replaced. Tips: ask for lower floor room while booking.
Stayed 3 nights in Dec 2024

10/10 Excellent

Auvi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Service and amenities
Stayed 1 night in Dec 2024