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Mercure Firenze Centro

4.0 star property

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Photo gallery for Mercure Firenze Centro

Bar (on property)
Miscellaneous
Exterior
Miscellaneous
Premium bedding, minibar, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
Via Nazionale 21/23 R, Florence, FI, 50123
  • Place, Piazza di Santa Maria Novella
    ‪3 min walk‬
  • Place, Basilica of Santa Maria Novella
    ‪3 min walk‬
  • Place, Central Market
    ‪5 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪11 min drive‬

Room options

View all photos for Superior Room

A hotel room with a large bed, a small armchair, a bedside table with a lamp, and a view of the outdoors through the window.

Superior Room

9.0 out of 10
Wonderful
(15 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Classic Room

A hotel room with a large bed, a bedside table with a lamp, a wall with a black and white mural, and a door with a handle.

Classic Room

9.8 out of 10
Exceptional
(9 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Privilege, Room, Balcony

Privilege, Room, Balcony | Premium bedding, minibar, in-room safe, desk

Privilege, Room, Balcony

10.0 out of 10
Exceptional
(4 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed OR 2 Large Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

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About this property

Mercure Firenze Centro

A bar/lounge, valet parking and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, a 24-hour front desk and a computer station are on-site. Change of towels is available on request
Mercure Firenze Centro offers 85 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. Televisions come with digital channels. Bathrooms include baths or showers, bidets, complimentary toiletries and hairdryers.

This Florence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Mercure Firenze Centro's great location gets high marks from our customers. During your stay, you're just a quick walk from Cathedral of Santa Maria del Fiore. Features include free WiFi in public areas, plus a bar and breakfast (surcharge). This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Continental breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the location
  • Just a 3-minute walk from Basilica of Santa Maria Novella and 3 minutes on foot from Central Market
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Mercure Firenze Centro offers its guests multilingual staff, tour/ticket assistance, and a garden. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. The business-friendly Mercure Firenze Centro also features concierge services, dry cleaning/laundry services, and room service (during limited hours). For a fee, parking is available.

This 4-star Florence hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 45 per day); reservations required
  • Covered valet parking on site (EUR 45 per day)
  • Limited on-site valet parking

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 18 per person
  • A bar/lounge

Things to do

  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift (90 centimetre wide door)
  • Smooth flooring in room
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (79 centimetre high)

More

  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch TV with digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 20.00 per pet, per night
  • Maximum 2 (weight limit: 33 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 15.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 18 per person
  • Valet parking fee: EUR 45 per day
  • Nearby parking fee: EUR 45 per day (984 ft away)
  • Pet fee: EUR 20.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT048017A1RIEWIOGS

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Mercure Firenze Centro New Opening Hotel Florence
Mercure Firenze Centro New Opening Hotel
Mercure Firenze Centro New Opening Florence
Mercure Firenze Centro New Opening
Mercure Firenze Centro Hotel Florence
Mercure Firenze Centro Hotel
Mercure Firenze Centro Florence
Mercure Firenze Centro
Mercure Firenze Centro Hotel
Mercure Firenze Centro Florence
Mercure Firenze Centro Hotel Florence

Mercure Firenze Centro Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 469 out of 853 reviews
Rating 8 - Good. 291 out of 853 reviews
Rating 6 - Okay. 71 out of 853 reviews
Rating 4 - Poor. 16 out of 853 reviews
Rating 2 - Terrible. 6 out of 853 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities
Lovely staff. Clean, safe, great location
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Great Hotel and service
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
The STAFF was the MOST and absolutely the highlight of the beginning to my visit to Florence, Tuscany, Italy BIG THANK YOU TO Giuseppe and the Outstanding Ladies of Mercure Firenze Centro. Arrivederci John and Marie
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Marian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Friendly staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Alessia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was incredible and rooms very spacious
Stayed 4 nights in Aug 2025
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Good location - busy but close to train station
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was awesome. My daughter and I stayed in May and it was a great location and lovely hotel
Stayed 4 nights in May 2025
Verified

6/10 Okay

Xi

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good location, relatively small room.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Grace

Free coffe and tea in lobby, convenient location.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

JOANNA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were always very friendly. The hotel was clean and nicely furnished/decorated. Good location for a city break.
Stayed 9 nights in Sep 2025
Verified

10/10 Excellent

Shayne

Liked: Cleanliness, staff & service, amenities
Friendly staff, great location
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Ka Wing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people in the hotel with great service, helpful. Close th the train station, very convenience.
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Shaggy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

RICARDO ANTONIO

Liked: Cleanliness, staff & service, property conditions & facilities
The location is great and the room very clean and spacious
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, close to train stations, walkable to different attractions,espresso machine is great touch… hot and good choices, breakfast is good
Stayed 2 nights in May 2025
Verified

8/10 Good

fiona

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and very friendly staffs, we had a great time!
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay in Firenze

This Hotel is 1st rate. They staff was friendly and helpful, breakfast was great, the room spacious and clean. The Hotel is conveniently located to the sights. I would stay there again.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Halla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay and its centrally located to everything. would definitely stay there again
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

CHI KWAN R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is good that near train station and walking distance to those tourist spots Hotel is standardized and room is very spacious for three of us.
Stayed 1 night in Dec 2024
Verified

8/10 Good

rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Alan

Liked: Cleanliness, property conditions & facilities
Early checking
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Adi

Disliked: Cleanliness

Great location not clean

Great location , not clean 100% , if you need to work WiFi can’t be connected to laptops only to your phones .
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was perfect for us - close to but not in the middle of busy central Florence. Super easy walk to the Duomo and all the other central sites. If traveling by train, this is a great location. If traveling by car (which we were) parking is tricky, but the hotel recommends a public parking lot within a 12 minute walk, which we found to be very simple and convenient. Check-in and check-out staff were friendly, efficient, and helpful. Our room was clean, modern, and comfortable. We would definitely return to this hotel for any future visits to Florence.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities
Nice modern hotel ideally located for train station and city centre attractions
Stayed 2 nights in Sep 2024