My family had a great 3-night stay in this beautiful, clean, and conveniently located apartment in Florence. The apartment was well-appointed, very clean, and had plenty of space for my family to be comfortable. With the top-floor location, views from the 3-sided wrap-around balcony were stunning. The location was perfect for us with so many great attractions and restaurants within walking distance. The host was good to work with, responsive, and the check-in and check-out process was easy. Would return if back in Florence.
Check-in process was a challenge. Apartment uses a 3rd party property management group for check-in.Morning of arrival we got a couple messages about check-in, but then communication went dark all day. It wasnât until after we arrived, and had been waiting outside the apartment building for a while, that someone else responded to our calls and came over to let us in. Apparently the first person called out sick and the person trying to cover was scrambling all over the city and behind on check-ins. Other than that, the place was fantastic. Modern, clean, convenient. Made for a great stay. Will warn though, need to carry luggage up a flight of stairs before an elevator can take you the rest of the way up. If not able to carry your luggage it could be a challenge.
Would definitely recommend! Steps from the Arno River
We rented for a week over Thanksgiving break to visit our daughter who is there studying abroad for the semester. This apartment is on the TOP floor of a residential apartment building. It's bright and clean and beautiful! The wrap around balcony/porch areas are SO special! You get the whole Florence skyline- including the Duomo! Great, residential area- on the south side of the Arno- in the NON touristy area, yet a short/lovely walk to everything. Only things to change on description: there is a washer, but no dryer- which I think is standard for Italy. There is a Nepresso type of coffee maker, no "American" style coffee maker which we would have loved. Asked for a second set of towels for our week long stay and that was provided for us. We didn't know what to do with the trash but our daughter helped us figure it out! Would return to this apartment any time!
It is just a lovely apartment, clean and well designed, with great outdoor areas. The location of the apartment is perfect as everything is in walking distance, like grocery store, restaurants and old town.
The contact with Sweetstay was great, we felt well prepared and during our stay we had a great support from Nicollo.
The apartment was spacious bright and clean! The layout was perfect for 2 couples as the bedrooms are nicely separated by the common area. The location was very convenient to great restaurants etc. We would definitely book again!
I love Florence even more after staying at this location! The flat had everything we needed, we could walk everywhere, and the views sitting on the terrace were fantastic. Will be back!
Great layout to the apartment for two couples but be mindful of valuables
Overall, this is a nice apartment. It is a bit of a walk to the main attractions (we knew that going in but wanted to mention it in case others looking for a rental aren't aware). We loved the outside deck. The apartment could use a touch-up (paint) on the main walls. There were dead/bloody mosquitoes on the walls from prior guests.
Also, be aware there is no safe. The apartment was burglarized while we were on a tour our first full day. There are three keys to get into the apartment itself (outside door, vestibule, and apartment). It led us to believe it was someone within the property management group. The property manager did contact us once we reported the burglary. Our jewelry was all taken as well as other clothing and personal items. If you rent here, take any valuables with you and/or hide them well.
We had a wonderful stay at this property. The view hands down is the absolute best part. Communication was great prior to our trip with many suggestions for dining and tours! I had a lag in communication due to my phone not updating so reach out if you don't hear from anyone. Check in was on time although I had one small glitch due to my own fault of texting the wrong person. Sorry about that.
The View is spectacular! The apartment is spacious for 4 people and light filled, I couldn't get over the view and the birds! The sights, smells and sounds. Perfecto! The showers were wonderful at the end of along day with great water pressure and heat. Love the bidets! Having a washing machine (once you figure it out) is helpful for mid trip and lighter packing. Netflix from the USA worked on the TV. We never really used the other appliances as right below the apartment across the street is an adorable bistro Santarosa Bistrot for breakfast, lunch, dinner espresso and drinks anytime! There are several wonderful restaurants around ever corner and a Happy Shopping store on the block for any additional needs.
This could easily be a 5 star stay with just a few minor improvements which I will mention....
The floor I am sorry to say was very dirty upon arrival and the master bath sink did not drain properly. We did not contact Sweetstay because we were too busy and wasn't worth the minor inconvenience to waste precious time addressing.
The mattress are firm, great for some but for those of us used to a little cushion adding pillow toppers would make the beds much more comfortable as well as adding a few more plush pillows. We did purchase two additional pillows and left them at the property. We stayed for 4 days and the small bar of soap & shampoo/conditioner supplied were not enough as this was the second stop of our 10 day journey. With carry on luggage and limited liquids allowed it would be super helpful for this to be supplied for the duration of the stay.
We did travel with a 76 year old and to make others aware there are about 10-15 steps to reach the first floor where there is an elevator to the penthouse. It is a spacious elevator for Europe.
This property is located across the river not directly in the heart of Florence but easily walkable for most. We did use Uber quit a bit at the end of the day as we were tired.
We thoroughly enjoyed this property and would certainly rebook again! Ciao!
Beautiful, modern apartment with speculator terrace and views. It was open and airy. The communication was excellent. The location was a short walk to all the major sites and wonderful restaurants.
The apartment is stunning - modern, welcoming, and safe. The area is super quiet and you can easily reach the train station or anything else in Florence with only a short walk by foot. The apartment also had AC which was great and a beautiful outdoor area with views overlooking this beautiful city. I would easily live in this apartment.
My husband and I brought our daughter and her friend to Paris and Florence to celebrate her high school graduation. The location of this apartment was excellent, could walk 15-20 minutes and arrive about anywhere you would want to go.
The pros: again⊠location; very close to downtown Florence; there was a great local spot on Arno river directly across street from apartment with a large courtyard and music some nightsâŠthey served breakfast and dinner (we had breakfast and coffees there each day), they only speak Italian but weâre kind and worked hard to communicate with us to get our orders; beds very comfortable; beautiful views but had to keep shudders on windows closed to help keep apartment cool due to heat wave at the time
Cons: although the apartment has air conditioning, it does not cool well and made it very tough to sleep at nightâŠ
another con is that you get only two keys to apartment (which in most all cases is not an issue) but 1 set of keys has to always stay inserted in a power lock system inside or the power to apartment will not work⊠so when you take key out, the air conditioning goes offâŠ.and to cool apartment back up when it was already having temperatures of 95 degrees Fahrenheit was absolutely out of the question⊠it became very frustrating having only one key and was a logistical nightmare when someone needed to get back in the apartment; water pressure went to nothing several times while we were showering and had to wait for 15-20 minutes to get back in and finish but understand this is something sweetstay cannot control ( but good to be aware of) lastly, we would highly recommend that the property manager reviews how to use the air conditioner, all appliances(dishwasher oven/ stove) and washer/dryer before leaving the unit because of the language barrier to reading directions.
This modern apartment is located in a non tourist area away from the crowds, but within walking distance to many attractions. The terrace is fantastic and we thoroughly enjoyed having wine at the end of the day admiring the views. The apartment is right next to the River so walks along it were easy and wonderful! Nothing was lacking and it was very comfortable for our family of 4. The pullout sofa was comfortable enough that one of my sons chose to sleep there each night. Air conditioning was also good. There is a full grocery store within 3 minutes walking.
The elevator is very slow and warm so we walked up to the apartment each time (87 steps so keep that in mind).
Location was excellent and the views from the terrace awe inspiring. Room was spotless clean, spacious and beds were super comfy!
Would highly recommend.