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Staybridge Suites Florence - Civic Center by IHG

3.0 star property

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Photo gallery for Staybridge Suites Florence - Civic Center by IHG

Exterior
Restaurant
Premium bedding, Tempur-Pedic beds, in-room safe, desk
Property amenity
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
150 Westpark Drive, Florence, SC, 29501
  • Place, Florence Civic Center
    ‪9 min walk‬
  • Place, Florence Veterans Park
    ‪12 min walk‬
  • Place, Magnolia Mall
    ‪15 min walk‬
  • Airport, Florence, SC (FLO-Florence Regional)
    ‪13 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Communications)

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Accessible, Kitchen (Communications)

10.0 out of 10
Exceptional
(8 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Kitchen

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Studio Suite, 1 King Bed, Kitchen

9.4 out of 10
Exceptional
(48 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Communications)

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Accessible, Kitchen (Communications)

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible, Kitchen (Mobility, Accessible Shower)

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Studio Suite, 1 King Bed, Accessible, Kitchen (Mobility, Accessible Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchen

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Kitchen

9.2 out of 10
Wonderful
(13 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, Kitchen

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Room, Kitchen

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Studio Suite, 1 King Bed, Accessible, Kitchen (Communications)

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Studio Suite, 1 King Bed, Accessible, Kitchen (Communications)

8.8 out of 10
Excellent
(3 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible, Kitchen (Mobility, Accessible Tub)

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Studio Suite, 1 King Bed, Accessible, Kitchen (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(6 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchen

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Suite, 1 Bedroom, Kitchen

9.4 out of 10
Exceptional
(19 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Kitchen

Suite, 2 Bedrooms, Kitchen | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Suite, 2 Bedrooms, Kitchen

9.4 out of 10
Exceptional
(10 reviews)
  • 76 sq m
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible, Kitchen (Communications, Mobility, Access Tub)

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Studio Suite, 1 King Bed, Accessible, Kitchen (Communications, Mobility, Access Tub)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Mobility, Roll-In Shower)

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Suite, 1 Bedroom, Accessible, Kitchen (Mobility, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Mobility, Accessible Tub)

49-inch flat-screen TV with cable channels, TV, Netflix

Suite, 1 Bedroom, Accessible, Kitchen (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Accessible, Kitchen (Communications)

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Suite, 2 Bedrooms, Accessible, Kitchen (Communications)

  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Accessible, Kitchen (Mobility)

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Suite, 2 Bedrooms, Accessible, Kitchen (Mobility)

  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

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About this property

Staybridge Suites Florence - Civic Center by IHG

Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness centre. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Other amenities include a snack bar/deli, a 24-hour business centre and a business centre. Housekeeping is available once per stay.
Staybridge Suites Florence - Civic Center by IHG offers 112 accommodations with DVD players and laptop-compatible safes. Tempur-Pedic beds feature premium bedding. 49-inch flat-screen televisions come with cable channels, pay-per-view films and Netflix. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Staybridge Suites Florence - Civic Center by IHG. During your stay, you're just a quick walk from Regal Swamp Fox. Features include free WiFi in public areas, free self-parking and a free manager's reception.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and 3 meeting rooms
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the breakfast
  • Within a 15-minute walk of Florence Civic Center and Florence Veterans Park
  • Cats and dogs welcome for a fee (restrictions apply)
Staybridge Suites Florence - Civic Center by IHG offers its guests a kids' pool, an outdoor pool, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. Free breakfast is served daily, and guests can also enjoy a free manager's reception. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 3 meeting rooms. Event space at this hotel measures 2600 square feet (242 square metres) and includes conference space. A terrace, barbecue grills, and a picnic area are also featured at the business-friendly Staybridge Suites Florence - Civic Center by IHG. Free self parking is available.

This 3-star Florence hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 9:00 AM. The hotel hosts a free manager's reception on selected days.
Staybridge Suites Florence - Civic Center by IHG has a restaurant on site.
A hosted evening meal is available for a surcharge on Monday, Tuesday, Wednesday and Thursday.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • A restaurant
  • Free manager's reception (select days)
  • Hosted evening meal available on Monday, Tuesday, and Wednesday for a fee
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • DVD player
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2,600 square feet of conference space
  • 24-hour business centre
  • 3 meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower
  • Hand-held showerhead
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool access ramp on site
  • Pool hoist on site
  • Portable shower seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 8 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with cable channels
  • DVD player
  • Hulu
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Fan
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80.5 km) of the property will not be allowed to check in
Long-term renters welcome
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Staybridge Suites Florence Civic Center Hotel
Staybridge Suites Civic Center Hotel
Staybridge Suites Florence Civic Center
Staybridge Suites Civic Center
Staybridge Suites Civic Cente
Staybridge Suites Florence Civic Center
Staybridge Suites Florence Civic Center an IHG Hotel
Staybridge Suites Florence - Civic Center by IHG Hotel
Staybridge Suites Florence - Civic Center by IHG Florence
Staybridge Suites Florence - Civic Center by IHG Hotel Florence

Staybridge Suites Florence - Civic Center by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 783 out of 963 reviews
Rating 8 - Good. 117 out of 963 reviews
Rating 6 - Okay. 30 out of 963 reviews
Rating 4 - Poor. 13 out of 963 reviews
Rating 2 - Terrible. 20 out of 963 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great
Stayed 1 night in Dec 2025

10/10 Excellent

D. Tricia

Liked: Cleanliness, staff & service, amenities
The staff is amazing!
Stayed 1 night in Dec 2025

10/10 Excellent

Preston

Stayed 1 night in Aug 2025

6/10 Okay

ANGEL

Travelled with family, Travelled with pets
Liked: Staff & service, property conditions & facilities
The property is safe and convenient. Parking is also a plus. Staff is friendly and responsive. The food choices are ok. This was our 2nd time staying at this property, but were disappointed with the cleanliness of our room this time around. The floor in the bathroom area was dirty and so were the vanity and mirror. The room could use an update.
Stayed 1 night in Nov 2025

10/10 Excellent

Betty

Stayed 1 night in Nov 2025

10/10 Excellent

Shakira

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great experience at staybridge as always! Staff very friendly
Stayed 1 night in Nov 2025

10/10 Excellent

Jeremy

Stayed 1 night in Nov 2025

10/10 Excellent

Deborah

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything at this hotel stands out but if I had to pick one thing it is Anita at the front desk!
Stayed 1 night in Nov 2025

10/10 Excellent

Constanza

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great condition and great customer service in the breakfast area.
Stayed 1 night in Nov 2025

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Front desk staff, Anita!
Stayed 1 night in Nov 2025

10/10 Excellent

Fred

Liked: Cleanliness, property conditions & facilities
We had a great stay with the little one
Stayed 1 night in Nov 2025

10/10 Excellent

Winifred

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, polite, quiet(even with two parties going on), love the kitchenette with full refrigerator.
Stayed 1 night in Nov 2025

10/10 Excellent

Brandi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, great breakfast, beautiful ammenities!
Stayed 1 night in Nov 2025

10/10 Excellent

LaTasha

Stayed 2 nights in Nov 2025

10/10 Excellent

Anne Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staybridge Suites was clean and excellent location. Breakfast was excellent. Would stay again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Alaina

Liked: Cleanliness, amenities, property conditions & facilities
Staff was wonderful 😁 clean, quiet , great communication.
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Stayed 1 night in Nov 2025

6/10 Okay

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Booked on recommendations from the internet. Overall, I would give the staff 5 out of 5- they were extremely friendly and professional! I was slightly disappointed with the room….the sitting area (couch) was extremely uncomfortable, stiff and sagging cushions all in one. There was an apparent tear in the carpet which was concealed with tape. The most important item- we found the beds to be very uncomfortable. Overall high average- thank you!
Stayed 1 night in Oct 2025

10/10 Excellent

Mishah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing and clean
Stayed 1 night in Oct 2025

10/10 Excellent

Dennis

Stayed 1 night in Oct 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
We stay here every year!!!!
Stayed 1 night in Oct 2025

10/10 Excellent

Russ

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything excellent from the staff to the food.
Stayed 1 night in Oct 2025

10/10 Excellent

Donald

Stayed 1 night in Oct 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was notably clean, with well-maintained common areas and rooms that felt fresh and tidy. The staff was a highlight—friendly, welcoming, and attentive, making check-in and daily interactions a pleasure. One standout feature was the complimentary dinner, which was not only a nice touch but also delicious, offering a variety of satisfying options. The rooms were well-appointed, with comfortable furnishings and thoughtful amenities that made the stay convenient and enjoyable. However, there was one noticeable drawback: the fifth floor had a persistent funny smell that detracted from the otherwise pleasant experience. The hotel could benefit from addressing this issue and improving its overall aromatherapy to ensure a more consistent ambiance throughout the property. Overall, Staybridge Suites Florence is a solid choice for travelers seeking a clean, comfortable stay with great staff and tasty perks, but they should work on resolving the odor issue on the fifth floor to elevate the experience further. **Rating: 4/5 stars**
Stayed 1 night in Oct 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025