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The Moon Boutique Hotel & Spa

4.0 star property
VIP Access

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Photo gallery for The Moon Boutique Hotel & Spa

View from room
Sauna, hot tub, steam room, Turkish bath/hammam, 1 treatment room
Lobby
Breakfast area
Breakfast area

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
  • Bar

Explore the area

View in a map
14 Viale Fratelli Rosselli, Florence, FI, 50123
  • Place, Piazza di Santa Maria Novella
    ‪11 min walk‬
  • Place, Cathedral of Santa Maria del Fiore
    ‪19 min walk‬
  • Place, Piazza del Duomo
    ‪11 min drive‬
  • Airport, Florence (FLR-Peretola)
    ‪7 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Classic con accesso SPA

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Classic con accesso SPA

9.2 out of 10
Wonderful
(7 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe con accesso SPA

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Deluxe con accesso SPA

9.4 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior con accesso SPA

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Superior con accesso SPA

9.8 out of 10
Exceptional
(12 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite con balcone e accesso SPA

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Junior Suite con balcone e accesso SPA

  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite Executive con accesso SPA

Suite Executive con accesso SPA | 1 bedroom, Frette Italian sheets, premium bedding, down duvets

Suite Executive con accesso SPA

10.0 out of 10
Exceptional
(2 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite con accesso SPA

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Junior Suite con accesso SPA

  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite Deluxe con Sauna, Idromassaggio e accesso SPA

Suite Deluxe con Sauna, Idromassaggio e accesso SPA | 1 bedroom, Frette Italian sheets, premium bedding, down duvets

Suite Deluxe con Sauna, Idromassaggio e accesso SPA

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

The Moon Boutique Hotel & Spa

Tuscan-style hotel with full-service spa and bar/lounge
A full-service spa, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, massage/treatment rooms and concierge services.
The Moon Boutique Hotel & Spa offers 23 air-conditioned accommodations with minibars and a safe. Memory foam beds feature Frette Italian sheets, down duvets and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium digital channels. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desk chairs and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include massages. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at The Moon Boutique Hotel & Spa. During your stay, you're just a quick walk from The New Florence Opera House. Enjoy features like free WiFi in public areas, plus a full-service spa and a bar.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Self-parking available for a fee
  • Indulge with massages at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • 12 minutes by foot from Piazza di Santa Maria Novella and a 3-minute drive from Central Market
  • Airport shuttle service available for a fee
The Moon Boutique Hotel & Spa offers its guests a full-service spa. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Multilingual staff, tour/ticket assistance, and concierge services are also featured at The Moon Boutique Hotel & Spa. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 4-star Florence hotel is smoke free.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Uncovered parking on site (EUR 35 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • Snack bar/deli

Things to do

  • Full-service spa
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Computer station

Full-service spa

  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Treatment room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Smoke-free property
  • Tuscan architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium digital channels

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 15 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 80.00 per vehicle (one-way)
  • Uncovered self-parking fee: EUR 35 per day (in/out privileges)
  • Crib (infant bed) fee: EUR 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The Moon Boutique Hotel & Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT048017A1RDJBVCLQ

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 01 November to 31 March.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Moon Boutique Hotel Florence
Moon Boutique Hotel
Moon Boutique Florence
The Moon & Spa Florence
The Moon Boutique Hotel
The Moon Boutique Hotel Spa
The Moon Boutique Hotel & Spa Hotel
The Moon Boutique Hotel & Spa Florence
The Moon Boutique Hotel & Spa Hotel Florence

The Moon Boutique Hotel & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 428 out of 509 reviews
Rating 8 - Good. 59 out of 509 reviews
Rating 6 - Okay. 14 out of 509 reviews
Rating 4 - Poor. 4 out of 509 reviews
Rating 2 - Terrible. 4 out of 509 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Felix Rafael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My husband Felix and I had the pleasure of celebrating both our wedding anniversary and my birthday at The Moon Boutique Hotel in Florence, and we couldn’t have asked for a more perfect experience. From the moment we arrived, the warmth and professionalism of the staff made us feel truly welcomed. A special mention goes to the tall gentleman with glasses from Calabria—his courteous demeanor and exceptional customer service stood out throughout our stay. He went above and beyond to ensure we were comfortable and well-informed, adding a personal touch that made our visit even more special. The housekeeping team deserves equal praise. Their attention to detail was remarkable, and our room was consistently immaculate, creating a serene and luxurious atmosphere that enhanced our celebration. The Moon Boutique Hotel is more than just a place to stay—it’s a haven of elegance, comfort, and genuine hospitality. We left with beautiful memories and deep appreciation for the team that made our milestone moments unforgettable.
Stayed 6 nights in Nov 2025

10/10 Excellent

EVAN

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our stay of 8 days was incredibly nice. Ended up going with a smaller room and did just fine, would recommend a larger room if you tend to bring more than a medium amount of luggage. Everything is clean, comfortable and very organized. A few things definitely stood out to both my wife and I. We ate the breakfast offered each morning, high quality and VERY healthy. We take our dietary nutrition very seriously and was able to stay on a track eating here. One of our favorite things was interacting with Francois who I believe is the manager (or main waitstaff) of the hotel restraunt? Francois is very impressive. He remembered my drink each morning and had our breakfast orders going within short order. He was always pleasant, polite and professionally interactive. Really made sure we got what we needed and we were on our way for the day. My wife and I have never received such great service and I want to make that clear. Also, the very nice woman (I wish I remembered her name) that cleaned and organized our room was the absolute best. We tipped both Francois and our room staff because they absolutely deserved it. Lastly, the SPA. The spa staff always smiled and opened the doors for us, treating us to the full experience each day. My wife and I walked about 81 miles in the 8 days we stayed, the spa was great way to close the evening. We give this place more than five stars and will definitely be back. Would recommend to everyone.
Stayed 9 nights in Oct 2025

10/10 Excellent

Charles

Stayed 3 nights in Nov 2025

8/10 Good

Nafeesa

Liked: Cleanliness, amenities, property conditions & facilities
The room was lovely and cleaned daily. The staff were very helpful and friendly. The rooms were a little cold overnight, but it is November...
Stayed 4 nights in Nov 2025

10/10 Excellent

Mohammad

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing, great breakfast, superb location and great room. Overall superb, would definitely stay again!
Stayed 2 nights in Nov 2025

10/10 Excellent

Thomas R

Travelled with group
Liked: Cleanliness, staff & service, amenities
The staff were super helpful. The room was very clean. Beautiful hotel.
Stayed 2 nights in Sep 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Good location right across the street from the tram. Very clean and the staff is wonderful.
Stayed 6 nights in Oct 2025

10/10 Excellent

Damion

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place very clean and the staff were great very helpful and couldn't do enough for you nothing was too much trouble highly recommended. Would see defo go back.
Stayed 9 nights in Oct 2025

10/10 Excellent

Francisco

Stayed 2 nights in Sep 2025

8/10 Good

Miranda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

BITA, Delta

Liked: Cleanliness, staff & service, property conditions & facilities
the hotel is located a little far from historic area of the town. but if you are a go walking person, it is 15 minutes walk. the hotel itself is very good. fresh and nice design, very nice buffet breakfast and kind stuff.
Stayed 3 nights in Oct 2025

10/10 Excellent

Linda

Travelled with family
Liked: Amenities
This is a beautiful hotel.It is spotlessly clean.The staff are friendly and helpful. Breakfast exceeded our expectations. The choice of food and service were excellent. It’s a good location to see the sights and get to the train station to visit Pissa etc. We will definitely book here for our next visit.
Stayed 5 nights in Oct 2025

10/10 Excellent

Megan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk speaks multiple languages, and is very informative about the area around the hotel. The hotel is bright & clean, and they are the first hotel I stayed at in my time in Europe that didn't lock me out of the air conditioning setting. The spa was nice and relaxing and they make sure not too many people are there at the same time which is super nice. It was great after walking 20,000 steps in a day to sit in the turkish bath. They packed me a box breakfast the day I had to leave early to go on an excursion, and they offered one the day I went to the airport. Overall, amazing value for the price. The only complaint which isn't on them is that there are not many restaurant options immediately next to the hotel - just one. However, I spent most of my time in the city center so that was fine.
Stayed 3 nights in Sep 2025

10/10 Excellent

Serhiy, San Diego

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 6 nights in Sep 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb hotel. Rooms magnificent, reflect the photos. Staff amazingly friendly and helpful.
Stayed 3 nights in Sep 2025

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Emily

Stayed 3 nights in Sep 2025

10/10 Excellent

Bruce

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room as immaculately clean. Steam shower was amazing. A little annoyed about the A/C, it turns off when you leave the room, so it didn’t stay cool in our room when we were gonna all day. Spa access was a lil confusing, it wasn’t use as you wish, you had to reserve a slot in a 3hr window which was at dinner time. This resulted in us only using the spa once. Breakfast had a wide selection, with a small cook to order menu. Was delicious and quick. Bed was extremely comfortable. Tram station for the T2 line was right in front of the hotel, when coming from the airport you have change T1 line to T2 line, but very simple.
Stayed 3 nights in Sep 2025

8/10 Good

Horacio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Tamra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We never had an opportunity to use the spa
Stayed 1 night in Sep 2025

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was lovely. Parking was easy and free. The spa was spectacular. Breakfast was a large spread and was included with the room. It was delicious. We will definitely stay again.
Stayed 1 night in Aug 2025

10/10 Excellent

Rob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is a gem in Florence I’m surprised they don’t have a waiting list to book this hotel, it’s beautiful and the free spa services is incredible. Along with the free breakfast. Highly recommend it.
Stayed 3 nights in Sep 2025

10/10 Excellent

Judy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and nice. The staff was genuinely very welcoming, helpful and hospitable. Breakfast was delicious everyday.
Stayed 10 nights in Aug 2025

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I spent a wonderful short break here and loved every minute. Definitely will return. A beautiful hotel in every way. Building, interior design. Professional and friendly staff. Excellent choices offered for breakfast, with again excellent attention to detail from staff. Lots of space in the rooms, quiet and spotless. Great area for walking and transport.
Stayed 3 nights in Aug 2025