See all properties

Tilajari Hotel Resort

3.5 star property
VIP Access

Choose dates to view prices

Photo gallery for Tilajari Hotel Resort

Interior
Front of property
Junior Suite Superior | Premium bedding, in-room safe, desk, free WiFi
Junior Suite Superior | Premium bedding, in-room safe, desk, free WiFi
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
28 Km East Of La Fortuna, Po Box 81-440, San Carlos Valley, Florencia, Alajuela, 4400
  • Place, Camara de Ganaderos de San Carlos
    ‪4 min drive‬
  • Place, Puentes Colgantes del Arenal
    ‪26 min drive‬
  • Place, Baldi Hot Springs
    ‪32 min drive‬
  • Airport, La Fortuna (FON-Arenal)
    ‪31 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Junior Suite Superior

Junior Suite Superior | Premium bedding, in-room safe, desk, free WiFi

Junior Suite Superior

9.8 out of 10
Exceptional
(7 reviews)
  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Classic Room

Classic Room | Premium bedding, in-room safe, desk, free WiFi

Classic Room

8.4 out of 10
Very good
(5 reviews)
  • Mountain view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite | Premium bedding, in-room safe, desk, free WiFi

Junior Suite

9.8 out of 10
Exceptional
(6 reviews)
  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Classic King Size

Classic King Size | Premium bedding, in-room safe, desk, free WiFi

Classic King Size

9.0 out of 10
Wonderful
(10 reviews)
  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Hot springs
Hotel Los Lagos Spa & Resort
La Fortuna
  • Pool
  • Hot tub
  • Breakfast included
  • Spa
4.7 out of 5, Exceptional, 1,428 reviews
The price is CHF 123
includes taxes & fees
11 May - 12 May
Hotel Los Lagos Spa & Resort

About this property

Tilajari Hotel Resort

This smoke-free hotel features 3 outdoor pools, a restaurant and a fitness centre. Free self-service breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, outdoor tennis courts and a sauna are on-site. Housekeeping is not available.
Tilajari Hotel Resort offers 76 air-conditioned accommodations with a safe and a hairdryer. Beds feature premium bedding. Satellite televisions are provided. Bathrooms include a shower.

This Florencia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a hot tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Our customers tell us that they can't get enough of the helpful staff at Tilajari Hotel Resort. During your stay, you'll be close to Camara de Ganaderos de San Carlos. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free self-service breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at Katira Restaurant, a buffet restaurant that serves international cuisine
  • Take a swim in the 3 outdoor pools or soak in the hot tub
  • Amenities include a gift shop, laundry facilities and a terrace
  • On-site recreation includes 3 outdoor tennis courts, a gym and a sauna
  • 20.7 miles (33.3 km) from Arenal Volcano National Park and 20.6 miles (33.2 km) from Tabacon Hot Springs
Tilajari Hotel Resort offers its guests 3 outdoor swimming pools, outdoor tennis courts, a hot tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A children's pool, a fitness centre, and spa services are also featured at the business-friendly Tilajari Hotel Resort. Free self parking is available.

This 3.5-star Florencia hotel is smoke free.

Guests are served a free self-service breakfast daily from 6:30 AM to 9:30 AM.
Katira Restaurant – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free for up to 60 minutes per day

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Katira Restaurant

Things to do

  • 3 outdoor pools
  • 3 outdoor tennis courts
  • Children's pool
  • Ecotours
  • Gym
  • Horseback riding/rentals
  • Hot tub
  • Sauna

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Laundry facilities

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Vending machine

Guest services

  • No housekeeping service
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • In the mountains
  • On a river
  • Pool loungers
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 100% renewable energy
  • 2 floors
  • 6 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Tilajari Hotel Resort

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: CRC 2000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 7:00 AM - 9:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Free WiFi in public areas is limited to 60 minutes per day.

Property is also known as

Tilajari
Tilajari Hotel Resort Muelle San Carlos
Tilajari Muelle San Carlos

Tilajari Hotel Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 265 out of 410 reviews
Rating 8 - Good. 94 out of 410 reviews
Rating 6 - Okay. 29 out of 410 reviews
Rating 4 - Poor. 16 out of 410 reviews
Rating 2 - Terrible. 6 out of 410 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

George

Business traveller
Liked: Cleanliness, property conditions & facilities
Excellent
Stayed 2 nights in Dec 2025

10/10 Excellent

Karina

Stayed 1 night in Jan 2026

10/10 Excellent

Antonio

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a great experience, staff is great, very clean and would highly recommend it. Harvy gave a great Coffee presentation. Diego is a margarita specialist. Petrito is a great nature guide, best tour ever highly recommend the rafting safari safari. Jose is a great server. All staff made sure that there was no pineapple and guava for my spouse. Much appreciated
Stayed 1 night in Jan 2026

10/10 Excellent

Janiya, Goose creek

Stayed 2 nights in Jan 2026

8/10 Good

Marvin, El Segundo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sticlers on thier rules. We had a delay on our flights and wanted to shift our 3 days one day but they wouldn't do it without penalty. The hotel was fairly empty so it shouldn't have been a problem. We had to forfeit our first day because of thier unwillingness to help us out in a bad situation.
Stayed 3 nights in Jan 2026

8/10 Good

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Good spot
Stayed 2 nights in Jan 2026

10/10 Excellent

Sanja

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing! It's gorgeous all around property, with very friendly and helpful staff. We arrived from La Fortuna late afternoon on spare tire and they right away offer to take care of that for us! They took tire to shop and got in fixed and replaced by the time we were ready to go to dinner! Saved our day! Breakfast was excellent and ambient so beautiful. So many amenities and activities to enjoy on site, for both relaxing and active time.
Stayed 1 night in Dec 2025

10/10 Excellent

Ronald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfasts needs a little bit improvement.
Stayed 2 nights in Jan 2026

10/10 Excellent

Oleg

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property! You feel right in the jungle. Really good breakfast buffet and restaurant in general. Really enjoyed our stay here.
Stayed 2 nights in Dec 2025

8/10 Good

AFSHIN

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Grounds and facilities Staff were mostly nice and friendly especially in bar and restaurant
Stayed 2 nights in Dec 2025

10/10 Excellent

Kiran

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is ideally located 20mins from La Fortuna and avoids the rush and touristy feeling .. gives total relaxation .. The staff is outstanding and the food at Kitara is top caliber. Highly recommend this place and the staff - chef Alex, Michael and Bryan managers , Harvy , Albert , Diego gave us a royal treat !! Thank you Hamilton Leisure for placing customers first !! This was one of our best vacations .. we are fully recharged.
With the lovely restaurant staff who are so hospitable and friendly
Stayed 6 nights in Dec 2025

10/10 Excellent

Li

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff
Stayed 1 night in Dec 2025

10/10 Excellent

Mahn Kon Peter

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast with lots of wildlife!
Stayed 3 nights in Dec 2025

10/10 Excellent

Li

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The family has a good time here. We are happy with the clean room, friendly and helpful staff, what's up to approach the receiption and so on.
Stayed 2 nights in Dec 2025

8/10 Good

sheila, Vancouver

Liked: Cleanliness
There needs to be more direction and communication. We were dropped off the first night in the dark in front of our building with no clue where to go. Once we found our room (no easy task) there was nothing to tell us what was going on/offered or where to go. Why not have an in room manual? A map? A QR link?
Stayed 1 night in Dec 2025

10/10 Excellent

sheila, Vancouver

Travelled with partner
Liked: Cleanliness, amenities
Friendly and accommodating staff, spacious rooms, beautiful property and great amenities.
Stayed 1 night in Dec 2025

8/10 Good

Christopher

Travelled with group
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Nov 2025

2/10 Terrible

Inez

Stayed 2 nights in Dec 2025

10/10 Excellent

Idalmis

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, great view, the staff were courteous and accommodating. The breakfast was delicious and many options loved the bird stand fruits view. I watched so many different species of small birds. Outside of my room was able to see the monkeys in the morning. Beautiful landscaping.
Stayed 3 nights in Nov 2025

10/10 Excellent

Joycelynne, Glen Oaks

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing, the room and property were beautiful. The hot tub was amazing!
Stayed 2 nights in Nov 2025

8/10 Good

Tonsey

Liked: Cleanliness, property conditions & facilities
The room was good and clean, the breakfast was very good, the staff were amazing very nice helpful and courteous. Only the showers needs a bit of attention.
Stayed 3 nights in Nov 2025

8/10 Good

Francheska

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 2 nights in Nov 2025

10/10 Excellent

Diego, Panama

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2025

10/10 Excellent

Steven

Stayed 3 nights in Oct 2025

10/10 Excellent

Michelle, Wilmington

Liked: Cleanliness, staff & service, property conditions & facilities
This was my third trip to Costa Rica, and because I had such great experiences the first two times I wondered if this one was going to live up to the fantasy I have created in my mind. I must say, I was delighted with every aspect of this trip. The stay at Tilajari was more than I could have dreamed of. When we arrived, we were greeted by Maureen. She was extremely helpful and gave us information on dinner, the eco tour held in the morning, and the location of the room. During our visit, the reception staff, including Maureen, Gustavo, and Albin, were immensely helpful in providing information about activities at and away from the property. The property was natural and beautifully maintained. Our room consisted of two beds and overlooked the river. The overall impression of the room is it was beautifully furnished and well maintained. The wood ceilings were beautiful. There was a nicely sized balcony overlooking the river. It was a beautiful place to enjoy a bottle of wine and relax after a long day. The stone floor and the windows allowing the transfer of fresh air in the bathroom gave a spa aesthetic. Lucia did a wonderful job with housekeeping. We had several meals at the restaurant and indulged in a variety of drinks from the bar. Restaurant Manager Bryan was very welcoming, and the service received was impeccable. Everyone took the time to explain available items to us and gave us numerous recommendations inspiring us to explore new drinks and food items.
Stayed 3 nights in Sep 2025