Hotel is lovely and the room was perfect. But there was drilling/construction going on at midnight on the top floor and no one to ask about it when I went down to the lobby.
The staff was amazing! Very welcoming and catered to every need. Room was very clean and the free breakfast was phenomenal. I wish I had more time to stay longer. Highly recommend you stay here while in Flores.
Comfortable and quiet place to spend two days exploring Flores and taking tours to the Mayan temples. Warm water, clean and within walkable distance to main road
The professional and courteous they displayed towards all. Breakfast was included with my stay and it was top quality and delicious. They also offered lunch and dinner, which I had and it was top quality and delicious. They also recommended other establishments to have lunch or dinner if asked. My bed was to my liking, nice, sturdy and comfortable.
Nice enough place and great breakfast, but not the best value for money compared to other hotels, which were on the edge of the lake with a balcony, for the same price. At Casa Ramona, our room showed a balcony on the photos of the room, however our room did not have a balcony and I think there is only one room which has a balcony.
This hotel offers a simple accommodation at affordable prices. Bed was quite comfy, however, the overall appearance of the room could be a bit more thoughtful.
The breakfast is very basic and repetitive if staying for a few days, it could do with a choice of fruits and some more options.
The place was nice. The beds were really hard to sleep on for the price paid. Our group had a hard time sleeping on the beds. The cost to stay here was higher than expected.
Casa Ramona is ideally located near the water front and we loved the roof terrace. The air conditioning in our room was great, especially as it was 42°C when we were in Flores. We didn't get a chance to try breakfast, as we had early starts during our visit. We ordered a packed breakfast, which cost Q40 extra per breakfast, which we didn't really enjoy. We found the times that food was available a bit frustrating as we couldn't have lunch one day. Staff were really friendly. Our bed was not very comfortable but the room was spotlessly clean.