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Hotel Aurora

2.5 star property

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Photo gallery for Hotel Aurora

Balcony
Exterior
Fridge, microwave
Deluxe Double Room, 2 Double Beds, Non Smoking, Lagoon View | In-room safe, laptop workspace, rollaway beds, free WiFi
In-room safe, laptop workspace, rollaway beds, free WiFi

Reviews

5.8 out of 10

Popular amenities

  • Free airport shuttle
  • Free Wi-Fi
  • Bar
  • Laundry room
  • Room service
  • Housekeeping

Explore the area

View in a map
Calle Union, Flores, Peten, 17001
  • Place, Church of Our Lady of the Remedies
    ‪2 min walk‬
  • Place, Las Guacamayas Biological Station
    ‪2 min walk‬
  • Place, Flores Dock
    ‪3 min walk‬
  • Airport, Flores (FRS-Mundo Maya Intl.)
    ‪13 min drive‬

Room options

View all photos for Basic Double Room, Multiple Beds, Non Smoking

Basic Double Room, Multiple Beds, Non Smoking | In-room safe, laptop workspace, rollaway beds, free WiFi

Basic Double Room, Multiple Beds, Non Smoking

  • Lake view
  • Sleeps 2
  • 1 Large Single Bed and 1 Double Bed

View all photos for Deluxe Double Room, 2 Double Beds, Non Smoking, Lagoon View

Deluxe Double Room, 2 Double Beds, Non Smoking, Lagoon View | In-room safe, laptop workspace, rollaway beds, free WiFi

Deluxe Double Room, 2 Double Beds, Non Smoking, Lagoon View

  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Triple Room, Multiple Beds, Non Smoking

Deluxe Triple Room, Multiple Beds, Non Smoking | In-room safe, laptop workspace, rollaway beds, free WiFi

Deluxe Triple Room, Multiple Beds, Non Smoking

  • Sleeps 3
  • 3 Large Single Beds

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About this property

Hotel Aurora

Along with a bar/lounge, this hotel has a microwave in a common area and a fridge in a common area. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, dry cleaning, a 24-hour front desk and express check-in are on-site.
Hotel Aurora offers 16 accommodations with a safe and shared/communal kitchens. Flat-screen televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. This Flores hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

During your stay at Hotel Aurora, you're just a quick walk from Church of Our Lady of the Remedies. Enjoy features like free WiFi in public areas and a free round-trip airport shuttle, plus a bar.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Steps from Church of Our Lady of the Remedies and Las Guacamayas Biological Station
  • Free airport shuttle service
Hotel Aurora offers its guests a terrace, tour/ticket assistance, and dry cleaning/laundry services. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. A roundtrip airport shuttle is free (available 24 hours). Hotel Aurora also features express check-in, express check-out, and a front desk safe.

Smoking is allowed in designated areas at this Flores hotel.

Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour free return airport shuttle on request

Food and drink

  • A bar/lounge

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Room service
  • Shared kitchen access

More

  • Ceiling fan
  • Connecting rooms available
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GTQ 50.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: GTQ 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Hotel Aurora offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Aurora Flores
Hotel Aurora Hotel
Hotel Aurora Flores
Hotel Aurora Hotel Flores

Hotel Aurora Reviews

Reviews

5.8
Rating 10 - Excellent. 1 out of 17 reviews
Rating 8 - Good. 5 out of 17 reviews
Rating 6 - Okay. 5 out of 17 reviews
Rating 4 - Poor. 2 out of 17 reviews
Rating 2 - Terrible. 4 out of 17 reviews

6.4/10

Cleanliness

5.8/10

Staff & service

6.6/10

Amenities

5.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Marc

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place next to the beach great service
Stayed 2 nights in Nov 2025

2/10 Terrible

Verified traveller

Disliked: Staff & service
Stayed 3 nights in Jul 2019

8/10 Good

Roberto

Liked: Cleanliness
Stayed 2 nights in Apr 2019

2/10 Terrible

Jose Luis

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Reservamos en este hotel y en realidad la experiencia fue terrible la avitacion que proporcionaron las camas estaba llenas de chinches!!!! Mi madre fue fuertemente picoteada por esos animales! Claro nos dieron otra avitacion pero creo que la limpieza es primordial no lo recomiendo si no quieren llevarse estos animalitos en sus maletas 😒😒😒😒
Stayed 2 nights in Aug 2025

8/10 Good

Marco

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

2/10 Terrible

Torill M

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible

Horrible. Dirty, bedsheets were old, pillows nasty. The batheroom was tiny. No soap, only one towel. Stay away
Stayed 2 nights in Feb 2020

6/10 Okay

ELMER

Disliked: Property conditions & facilities
Creo que éste Hotel es regular, no tiene aire acondicionado, tiene ventilador, su ubicación es buena, está limpio, su personal es amable y está en una muy buena ubicación; para mí es un buen hotel para mochileros.
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Tiene muy buena ubicación en la isla. Algo que no me gusto fue el baño que es muy pequeño
Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveller

2泊しました。エアコン無しで、清潔さもほどほど。値段なりのお宿かと思います。ラグーンビューの部屋とテラスは眺めがいいです。Wifiは時々切れますがまあまあの速度でした。
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

MUY MALO *** VERY BAD

Al hotel le hace falta mucho mantenimiento, no ponen amenidades, por lo menos jabón, del papel higiénico te ponen solo uno, tienes que preveer que no se gaste cuando entras al baño, estábamos en una habitación para 3 personas y solo pusieron 2 toallas, no nos entregaron el control del aire acondicionado, pese a que las habitaciones son muy calientes, hace falta que le pongan muebles para poner la ropa, la ropa de cama lucía muy vieja y se desacomodaba son solo un pequeño movimiento, tienen un restaurante en la parte de arriba del hotel, con buena vista al lago, pero tardan más de 1 hora para servirte el desayuno, el almuerzo o la cena, si decides ir no debes tener mucha hambre o demasiada paciencia y los precios son más altos que en otros restaurantes de la zona. Los baños tienen un mal olor, estábamos en un tercer piso y es incómodo para subir por las escaleras, para personas adultas es mucho más incómodo y peligroso. La administración y el personal no comprenden que la sobrevivencia del negocio depende de los clientes, un día me estaba bañando y quitaron el agua, estuve enjabonado por más de media hora, esperan do que arreglaran el problema del suministro de agua para poder terminar de bañarme. *** The hotel needs a lot of maintenance, they do not put amenities, at least soap, only one of the toilet paper, you have to prevent it from being spent when you enter the bathroom, we were in a room for 3 people and they only put 2 towels, They did not give us control of
Stayed 2 nights in Jun 2019

6/10 Okay

Martha

Disliked: Staff & service, room comfort
El hotel es mas o menos de acuetdo al precio pero tecobran aparte el aire acondicionado y lo peor que no te lo comentan a tu ingreso, estabamos a 39 grados, ademas el area de regadera estaba tapada, no se iba el agua en el desague, y apesar que le pedi a la persona de recepcion que si podian arreglarlo no hicieron nada, fue desagradable bañarse ahi
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

Gutes Zimmer für Tikal-Tour-Übernachtung

Das Zimmer ist einfach und klein, aber sauber. Ein zweites Handtuch wäre bei zwei Personen nett gewesen. Es gibt nur kaltes Wasser. Die Budgetzimmer sind im Erdgeschoss direkt neben dem Eingang. Dort ist es sehr laut. Touren nach Tikal starten schon um 4 Uhr morgens und man hört jeden, der morgens rausgeht. Wenn man selbst nur für die Tour da ist, sollte das kein Problem sein. Um die Gemeinschaftsküche zu nutzen, kann man sich Töpfe ausleihen (100 GTQ Pfand). Es gibt keinen Kühlschrank. Die Dachterrasse ist sehr schön und dort gibt es auch eine kleine Bar. Wäsche kann man für 40 GTQ zum nächsten Tag waschen lassen
Stayed 3 nights in Mar 2019

8/10 Good

Leonel, Houston Texas

Liked: Cleanliness, staff & service, property conditions & facilities
Me gusto el precio.....................................
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

4/10 Poor

Magnus

Disliked: Staff & service, property conditions & facilities, room comfort
Cheap, but they should really fix the place up
Stayed 1 night in Jul 2018