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Chandos Premier Hotel Folkestone - Channel Tunnel

3.0 star property

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Photo gallery for Chandos Premier Hotel Folkestone - Channel Tunnel

1 bedroom, desk, soundproofing, free WiFi
Interior
Dining
Front of property
Property entrance

Reviews

5.8 out of 10

Popular amenities

  • Air conditioning
  • Breakfast available
  • Parking included
  • Free WiFi
  • Restaurant
  • Business services

Explore the area

View in a map
Chandos Premier Folkestone, 77 Cheriton Road, Folkestone, England, CT20 1DG
  • Place, Leas Cliff Hall
    ‪7 min walk‬
  • Place, Folkestone Harbour
    ‪12 min walk‬
  • Place, Folkestone Beach
    ‪15 min walk‬

Room options

View all photos for Double Room, 1 Double Bed, Non Smoking

Property entrance

Double Room, 1 Double Bed, Non Smoking

  • 8 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, 1 Single Bed, Non Smoking

Property entrance

Single Room, 1 Single Bed, Non Smoking

  • 7 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Single Room, 1 Single Bed, Non Smoking

Property entrance

Deluxe Single Room, 1 Single Bed, Non Smoking

  • 6 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Double Room, 1 Double Bed, Non Smoking

Property entrance

Deluxe Double Room, 1 Double Bed, Non Smoking

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Triple Room, Multiple Beds, Non Smoking

Property entrance

Family Triple Room, Multiple Beds, Non Smoking

  • 12 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Property entrance

Family Room, Multiple Beds, Non Smoking

  • 19 sq m
  • Sleeps 5
  • 1 Double Bed and 1 Single Bunk Bed

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About this property

Chandos Premier Hotel Folkestone - Channel Tunnel

Hotel in Folkestone with free parking
Along with a restaurant, this smoke-free hotel has a business centre and a garden. Free WiFi in public areas and free self parking are also provided. Other amenities include a banquet hall. Housekeeping is available on request.
Chandos Premier Hotel Folkestone - Channel Tunnel offers 10 air-conditioned accommodations with coffee/tea makers and free toiletries. Televisions come with digital channels.

Bathrooms include a shower. This Folkestone hotel provides complimentary wireless Internet access. Housekeeping is provided on request.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Chandos Premier Hotel Folkestone - Channel Tunnel, you're just a quick walk from Radnor Park Dog Exercise Area. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • English breakfast served daily for a fee
  • Amenities include a business centre, meeting rooms and a lift
  • 11 minutes by car from Port Lympne Wild Animal Park and Gardens and 11 minutes from Dover Western Docks Cruise Terminal
There's a restaurant on site. Public spaces have free WiFi. A business centre and meeting rooms are available. The business-friendly Chandos Premier Hotel Folkestone - Channel Tunnel also features a garden and a lift. Free self parking is available. You'll have access to the indoor pool at a partner property.

This 3-star Folkestone hotel is smoke free.

For a fee, guests can enjoy a English breakfast daily from 8:30 AM to 10:00 AM.
Chandos Premier Hotel Folkestone - Channel Tunnel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking; reservations required
  • Offsite parking; reservations required
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 8:30 AM to 10:00 AM for a fee: GBP 6 for adults and GBP 5 for children
  • A restaurant

Things to do

  • Indoor pool (guest access)

Family friendly

  • Access to nearby indoor pool
  • Soundproofed rooms

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (on request)

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 6 for adults and from GBP 5 for children
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property does not have a front desk. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property for check-in instructions.

Property is also known as

Chandos Folkestone
Chandos Premier Hotel Folkestone - Channel Tunnel Hotel
Chandos Guest House Folkestone
Chandos Guest House Folkestone, Kent, UK
Chandos Premier Guest House Folkestone
Chandos Premier Folkestone Channel Tunnel Hotel
Chandos Premier Folkestone
Chandos Premier
Chandos Premier Channel Tunnel Hotel
Chandos Premier Hotel Folkestone - Channel Tunnel Folkestone
Chandos Premier Channel Tunne

Chandos Premier Hotel Folkestone - Channel Tunnel Reviews

Reviews

5.8
Rating 10 - Excellent. 22 out of 151 reviews
Rating 8 - Good. 38 out of 151 reviews
Rating 6 - Okay. 27 out of 151 reviews
Rating 4 - Poor. 18 out of 151 reviews
Rating 2 - Terrible. 46 out of 151 reviews

6.6/10

Cleanliness

6.6/10

Staff & service

4.0/10

Amenities

5.6/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

10/10 Excellent

simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience, lovely place and in a great location
Stayed 1 night in Aug 2025

2/10 Terrible

Mahmut

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Josephine

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Sarah

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Gemma

Disliked: Cleanliness, staff & service, property conditions & facilities

Worst accommodation ever

We had an awful stay having to cut it short only staying one night. We tried to call beforehand to ask about parking and give our ETA but no answer, when we arrived and the gentleman said he had unplugged the phone As soon as we went inside an awful smell of dogs hit us. After noticing little toilet roll, no tea, coffee, milk we went to the local shop for supplies and air freshner. The room also lacked hand towels. Bedding seemed clean. When we came back another guest was crying on the phone to the police as her bag had been stolen from her room. We were shocked and went to check our room which then smelt of cannabis but hadnt earlier so we were unsure if anyone had been in. Hearing more commotion, another guest explained to us this was a half way house where the homeless have been placed. As it was then 11pm.we tried to get some sleep but was difficult with dogs barking throughout the night and shouting downstairs at the front of the property. We were also worried someone may enter our room so we put a chair under the door as we were unable to lock it from the inside as the lock was broken Also no breakfast is available either. We left for the day taking all of our belonging just incase. We arrived back late afternoon to abit more commotion. We were told by another resident the owner had emptied a guests room and had placed her belongings outside. When asking the owner what on earth was going on he said 'the place is a sh*t show' and walked off into his room.
Stayed 2 nights in Jul 2025

2/10 Terrible

Heather

Travelled with family
Stayed 1 night in Jul 2025

2/10 Terrible

Imran

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible experience

Absolutely disgusting hotel, the place and carpets smelt of sewage. The lady told us that we had bed bugs and she would get in trouble if she told us anything. Upon hearing this we immediately wanted to leave but it was so late we was not able to find accomodation and was forced to stay the night. Never again
Stayed 1 night in Jul 2025

2/10 Terrible

D

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
To say this place is 1 star would be too generous.Turned up to front door to be greeted by 2 guests comparing bites they got from their beds and be told leave your valuables in the car as it would be safer.Your and said air conditioning but what we got was 3 open windows.Mattress was disgusting as was bathroom.
Stayed 1 night in Jul 2025

2/10 Terrible

Margot

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid this building even at cost.

This accommodation should not be advertised on booking sites. It reeks of dog urine bottom to top, is in a bad state of repair and dirty throughout. Lost money rather than stay. False description on booking sites. Worrying area and filthy streets.
Stayed 1 night in Jul 2025

2/10 Terrible

Phil

Disliked: Staff & service, room comfort

Hotel unpleasantos.

Do not send any person to this hotel. There are no words to come near the discusting state of this building. The hallway stunk of sweat an inmate secretly told of bed bugs. We tried to book elsewhere but everywhere needed advance booking. When we reluctantly returned in the evening we discovered our back pack was missing. Police were called but before they arrived the landlord took us to a room and said look under the bed… there was the back pack! make of this story as you will. It is all true! The casing of an electrical plug by the bed was hanging off. Sadly I took no pictures
Stayed 1 night in Jul 2025

2/10 Terrible

Jennifer

Stayed 1 night in Jun 2025

2/10 Terrible

Mustafa

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dis

Disgusting. Never stayed in a place like that Payed for two nights. Stayed only three hours. Nothing compared to the advertised pictures
Stayed 2 nights in Jun 2025

2/10 Terrible

Stevie

Stayed 1 night in Jun 2025

2/10 Terrible

JULIE, Holyhead

Stayed 1 night in Jun 2025

2/10 Terrible

E

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Aimee

Travelled with family
Based on the property description, I was expecting something different. It is a room in an old house. The proprietor was kind, helpful, and accommodating. It was enough for one night and the price was right, but I likely wouldn't return. We had problems with the WC. The location was good, close to the train station and walkable distance to the seaside and city center. If you have an allergy to dogs, pass on this. Pets aren't allowed in the rooms, but the owners have dogs in the building. Also, luggage storage was a listed amenity, but they do not offer that service.
Stayed 1 night in May 2025

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

4/10 Poor

Adam

Disliked: Cleanliness, property conditions & facilities

Comfy room pity about the smell

I have no comment to be honest. The bed was very comfy, did sleep very well, the shower worked ok. The room did have a smell. I had to buy air freshener. Many people who have stayed have complained about the dog smell in the hallway and I agree. Its a shame because it is in such a good location, close to the railway station, near to the town centre where they are fab places to eat.
Stayed 3 nights in May 2025

2/10 Terrible

Barry

Disliked: Amenities
The property was filthy.toilet was disgusting
Stayed 3 nights in Apr 2025

2/10 Terrible

Charlene

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely vilest place i have ever seen

We turned up at the hotel expecting onsite parking as it was advertised on the site that there was parking available. When we turned up, there was no onsite parking for cars and the area looked rough, not a nice place to leave a vehicle outside of. The place smelt absolutely vile as soon as the manager opened the door. The room we booked was a family room, but was not a family room and had just had an extra mattress put in the floor. There was dogs in the hallway barking behind a door and tissues and rubbish and dirt, possibly dog poo too as it smelt soo bad. We asked for a refund as we had no where to park our vehicle. The guy who was there pretended he was not the manager and tried to shut us out of the building. He eventually came out to talk to us with closing the door behind him not allowing us into the building and then walked away down the road leaving us locked outside the building and just left. The inside of the building was so disgusting and dirty, the smell made me want to vommit. The guy pretending not to be the manager was scruffy looking, with his zip undone and muck on his shirt. I do not recommend tgus place to anyone, not even a homeless individual. We did not stay there, we lost our money as we already paid for the booking online before we turned up and went to go gind a hotel inn to stay in.
Stayed 1 night in Apr 2025

4/10 Poor

Russell

Disliked: Cleanliness, property conditions & facilities
The owner was very nice.
Stayed 2 nights in Mar 2025

2/10 Terrible

Melissa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Steer clear !

Absolutely awful. The place smelt so bad. Carpets are thread bare. We had the thinnest of duvets on our beds. Dog barking periodically throughout the night in the garden. No parking as described. In street only. Was in a rush to get to our crossing in the morning after an awful night sleep and completely forgot to get pictures but it’s bad don’t waste your money. Our carpet had burns on and in general just wasn’t clean. Just so bad all of it !
Stayed 1 night in Jan 2025

2/10 Terrible

Chi Yi

Disliked: Cleanliness, property conditions & facilities
1. really smelly the whol "hotel", since 3 small dogs on site 2. dogs sometimes barking, even at night 3. room toooooooo small and no space at all 4. shower very weak and poor 5. no towels 6. dirty place 7. heater broken - only has a heat fan (fortunately room toooo small that marginally can sleep 8. mattress NOT even 9. wi-fi very weak 10. finally, originally I have booked 2 nights, during the 1st night around 3a.m. - could not tolerate any more and booked a better hotel & rushed away .... even lost the rental fees STRONGLY NOT RECOMMEND THIS ONE!!
Stayed 2 nights in Dec 2024

2/10 Terrible

Mohamed

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Mark

Business traveller
Disliked: Cleanliness, property conditions & facilities
There was still rubbish in the bin in the room. The cups had not been cleaned, there was tea in the bottom of the cup. The fridge had stuff left in. The room smelt and I wasn’t sure whether the bedding had been changed. There was no parking and the place was nothing like the web site.
Stayed 1 night in Oct 2024