Not great, very disorganised. We had a booking that should have been cancelled apparently as they had a school using the hotel. Made to pay when we arrived as they said they hadnât had the money from OYO via Expedia⊠I will be looking into this when we get back. Rooms smell like old caravans, linen was clean but the toilet leaked, bear wires exposed. Generally not good impressions!!
To start, The front desk representative wasnât sure weâd have a room as the hotel often double books apparently. After a lengthy checkin, we were provided a room which DID NOT match the description or pictures.
He assured us, they never had a room with a double and a single. Only a twin bunkbed and a double.
The beds were not comfortable, the walls were thin and noise from people deciding to talk all night could be hard. The AirCon was not operational which led to the window needing to be open.
Absolutely would not recommend. The entire place was dated and not as advertised
Room was clean but the window lock was broken and it didnt feel safe. The bed was the worse i have ever slept on. Rock hard like sleeping on the floor and 1 flat pillow each that didn't help either.
They really need to improve and renovate the entire building.
The guy at the reception was trying really hard to book another room as according to him you canât stay in the room. You have to book another room.
When we booked we specifically asked for three adults and it was stated on the booking confirmation that itâs booked for three adults but he was keep refusing to give us the room with three separate beds (he was convincing us to book another one)
I would never go there again and I strongly suggest if anyone thinking to book a room there you might want to look for Airbnb or any other place.
Expedia should take this place off from there listing as itâs way too dirty to stay with no lightsâŠ
Had a twenty plus minute check-in process, made longer by the fact the proprietor couldnât wrap his head around three men booking a three person room with a double and single bed. He kept insisting on moving us to a larger room with three beds, despite the fact I kept insisting I was fine sharing a bed with my husband.
He also had a lot of issues with both OYO and Expedia, insisted on me showing our payment, before telling us the price on Expedia was wrong (it wasnât).
The room was generally grim, and we were kept up by what sounded like a people filming a porno in a nearby room, followed by a row in the corridor between them and someone from a different room who apparently wanted to join in.
In short, would not recommend.
We stayed for two nights, the location of the hotel was very central over looking the beach. Very convenient for getting around. We left the car in the hotel car park the whole visit which was great. So the good bits of our stay, the breakfast overall was good with juice and cereal and English breakfast the kids ate free which was great. The owner was friendly and helpful. The day we arrived we were lucky to see the red arrows the hotel was perfectly situated to watch and avoid the masses. The kids adored moose the resident husky.We had a Sea view. The bad bits hotel is a little rough around the edges but clean. Our family room was small and the metal bunks incredibly noisy. Our bed wasnât very comfortable and the pillows werenât the best. Didnât sleep particularly well .But if the beds were improved I think we would go back. The room served as a convenient base the explore Folkestone which was what we wanted. It could be amazing if it was updated as the location was great. And car parking a real bonus.