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voco The Clifton Folkestone by IHG

4.0 star property

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Photo gallery for voco The Clifton Folkestone by IHG

Exterior
Premium bedding, minibar, in-room safe, individually decorated
Breakfast, lunch, dinner served; British cuisine, garden views
Exterior
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View in a map
The Leas, Clifton Gardens, Folkestone, England, CT20 2EB
  • Place, Leas Cliff Hall
    ‪1 min walk‬
  • Place, Folkestone Harbour
    ‪15 min walk‬
  • Place, Folkestone Beach
    ‪19 min walk‬

Room options

View all photos for Room, 1 Double Bed (Cosy)

Room, 1 Double Bed (Cosy) | Premium bedding, minibar, in-room safe, individually decorated

Room, 1 Double Bed (Cosy)

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Single Bed (Cosy)

Premium bedding, minibar, in-room safe, individually decorated

Room, 1 Single Bed (Cosy)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1
  • 1 Single Bed

View all photos for Premium Room, Multiple Beds

Shower, rainfall showerhead, free toiletries, hair dryer

Premium Room, Multiple Beds

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Premium Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Sea View

Premium Room, 1 King Bed, Sea View | Premium bedding, minibar, in-room safe, individually decorated

Premium Room, 1 King Bed, Sea View

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

Premium bedding, minibar, in-room safe, individually decorated

Premium Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Sea View

Standard Room, 1 King Bed, Sea View | Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed, Sea View

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 1 Queen Bed

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | Premium bedding, minibar, in-room safe, individually decorated

Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Single Beds

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 2 Single Beds

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room

Premium Room | Premium bedding, minibar, in-room safe, individually decorated

Premium Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room

Standard Room | Premium bedding, minibar, in-room safe, individually decorated

Standard Room

  • Sleeps 1
  • 1 Single Bed

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About this property

voco The Clifton Folkestone by IHG

Family sun and beach fun, near Leas Cliff Hall
Along with a restaurant, this hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area and 24-hour room service.
Voco The Clifton Folkestone by IHG offers 78 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 48-inch Smart televisions come with satellite channels. Bathrooms include baths or showers with a rainfall showerhead, complimentary toiletries and hairdryers.

This Folkestone hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at voco The Clifton Folkestone by IHG. During your stay, you're just a quick walk from Leas Cliff Hall. Free WiFi in public areas, a restaurant and a bar are available.
  • Free WiFi
  • Enjoy British cuisine and garden views while dining at Marco Pierre White Grill
  • Full breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Steps from Leas Cliff Hall and 14 minutes on foot from Folkestone Harbour
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

WiFi and wired Internet are free in public spaces. Event space at this hotel measures 1981 square feet (184 square metres) and includes conference space. A terrace, tour/ticket assistance, and a garden are also featured at the family-friendly voco The Clifton Folkestone by IHG. A complete renovation of voco The Clifton Folkestone by IHG was completed in January 2024.

For a fee, guests can enjoy a full breakfast daily from 7 AM to 10 AM.
Marco Pierre White Grill – Overlooking the garden, this restaurant specialises in British cuisine and serves breakfast, lunch and dinner. A children's menu is available. Reservations are required.
Ocean Bleu Bar & Lounge – Overlooking the ocean, this bar specialises in British cuisine and serves lunch, dinner and light fare. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (GBP 8 per day); discounts available
  • Street parking available

Food and drink

  • Daily full breakfast available 7 AM to 10 AM for a fee: GBP 15.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Marco Pierre White Grill
  • Ocean Bleu Bar & Lounge

Family friendly

  • Babysitting (surcharge)
  • High chair
  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,981 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Lift
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Banquet hall
  • Built in 1864
  • Renovated entire property - January 2024
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 48-inch smart TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Meal delivery service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 15.95 per person
  • Nearby parking fee: GBP 8.00 per day (16 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Clifton Hotel
Best Western Clifton Hotel
voco The Clifton Folkestone by IHG Hotel
voco The Clifton Folkestone an IHG Hotel
voco The Clifton Folkestone by IHG Folkestone
voco The Clifton Folkestone by IHG Hotel Folkestone

voco The Clifton Folkestone by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 131 out of 185 reviews
Rating 8 - Good. 41 out of 185 reviews
Rating 6 - Okay. 10 out of 185 reviews
Rating 4 - Poor. 2 out of 185 reviews
Rating 2 - Terrible. 1 out of 185 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Lovely Victorian refurbished hotel. Very friendly welcome. Discounted limited parking immediately outside on road. Lovely breakfast. Lovely lounge. Costa coffee served.
Stayed 2 nights in Sep 2025

8/10 Good

uday

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice building in a great position Very easy to use as a base to explore Folkestone. We had 2 rooms one huge and one tiny which was bit of a squeeze Facilities were good and clean, beds comfortable, though it was very hot at night The breakfast was good, though the coffee really needs to be improved
Stayed 2 nights in Oct 2025

6/10 Okay

Anthony

Travelled with family
Liked: Cleanliness, property conditions & facilities
A nice hotel with a great restaurant spoilt by a few details. Very small old lift which was difficult for older parents, the shower was blocked so flooded the room below and a fire alarm went off around midnight. Staff were apologetic but made no real offer to make up for the problems
Stayed 1 night in Oct 2025

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

uday

Stayed 2 nights in Oct 2025

6/10 Okay

Chelsea

Liked: Cleanliness, property conditions & facilities

Polite staff, nice hotel but overbooked.

Staff were polite and welcoming. Unfortunately our room was double booked due to a large party, I paid for a premium king but was downgraded. Breakfast was offered as compensation, which we accepted because we were not told until we arrived to check in and it was very busy so we didn’t kick up a fuss. I do feel we were at a loss, as it was very overpriced for an average buffet and we wouldn’t have chosen this. Hotel was clean, bar was stocked.
Stayed 1 night in Oct 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyable stay for our 26th wedding anniversary. Hotel has been recently completely refurbished and every surface is clean as a whistle. Super room with Nespresso coffee machine and marge brand new TV and huge bathroom Breakfast was way about average. I would call this a 5 star experince rather than 4 star.
Stayed 1 night in Oct 2025

10/10 Excellent

Gwynedd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

PATRICK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting!
Stayed 5 nights in Sep 2025

10/10 Excellent

Brett

Stayed 5 nights in Sep 2025

10/10 Excellent

Boyd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Room was lovely, comfortable beds and staff were amazing. Muhammed was extremely helpful, as were all the people manning the desk. Breakfast was great.
Stayed 5 nights in Sep 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly and helpful, food good, all in all a most enjoyable stay. I've stayed here a good few times, always very good. John Meade.
Stayed 4 nights in Sep 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was simply excellent in all respects.
Stayed 6 nights in Sep 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Verified traveller

Liked: Cleanliness

Not great, not terrible

Can’t say it was the best hotel I stayed in. The hotel was going under a refurb and lack of sign posts to floors/rooms meant we kept getting lost. Our room had no phone signal and couldn’t connect to the WiFi and the bathroom was very tiny (as someone who is 6ft3 I struggled in the bathroom and shower. Nice location, nice hotel in general, friendly staff but probably wouldn’t stay here again.
Stayed 1 night in Sep 2025

10/10 Excellent

Nicola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Very comfortable room, excellent restaurant, very welcoming, great location
Lovely cosy room great value
The hotel front
View from the room
Stayed 1 night in Sep 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Michael

Stayed 3 nights in Sep 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay and would stay there again

Older Hotel which has been recently renovated. Rooms were very comfortable but would have liked the option of a queen bed. Only downside was air conditioning was a bit on the warm side even with the temperature turned down. We were able to open the window to let fresh air in. No onsite parking but there is street parking just outside and also a carpark just around the corner. Restaurant food was very good and the staff were excellent, very professional.
Stayed 3 nights in Sep 2025

6/10 Okay

Alister

Liked: Cleanliness, property conditions & facilities, room comfort

Not bad

Booked a 'cosy' room and it was a little on the snug side, but fine for one night. Dinner in the restaurant was a bit disappointing and as I checked out at 5am, I didn't have breakfast. Hotel is clean, modern and nicely located on the sea front but the reason for my low score: the service generally was woefully slow!
Stayed 1 night in Aug 2025

10/10 Excellent

rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. M P White's restaurant served delicious food, and I considered it fairly priced. Bedroom was spacious & the view was expansive
Stayed 1 night in Aug 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Aug 2025

8/10 Good

Sharon

Liked: Staff & service, property conditions & facilities, room comfort
Stayed here previously and staff happy to accommodate anything that is needed
Stayed 3 nights in Aug 2025

10/10 Excellent

Phill

Liked: Cleanliness, staff & service, property conditions & facilities
Was just an over night stay, but was very comfortable, very clean, friendly efficient staff. Lovely location. Will definitely stay again
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Lovely hotel, fabulous rooms, friendly check in staff and complimentary biscuits on arrival. Parking not brilliant - managed to get the last spot. Not sure where else we would have gone. Lift a bit weird - we used the stairs.
Stayed 1 night in Aug 2025