We took the property to do a family get together over Christmas Weekend. We were supposed to have a playground for the kids, that was broken and thrown around, was promised to be fixed the kids were waiting all 4 days and no one showed up. It was a cold weekend and we specifically took it for the hot tub outdoors but that was heating for 3 days and the temperature wasnât going up enough to be useable. The fridge smelled like spoiled food had been left inside for a while, after being there 3 days it still didnât get out and everything we put in the fridge came out smelling. We came with kids and expected to do laundry, the dryer was not working and not only could we not do our own laundry but we couldnât wash towels and had no response from management so we were unable to shower till a day later. Electricity and internet was down when we were there, movie chill day at home turned into an expensive family day out as we had no choice and no TVs working at the home. Lastly, it was freezing, kids were getting sick and it was impossible to actually move around, No heating on the property. Some doors closed; children got locked in the bathroom as the doors were jammed.