The condo is very nice and the most well appointed I have ever rented. They had flat iron, shaving lotion, paper towels, aluminum foil, plastic wrap, laundry detergent and more.
The one thing that we thought was missing is outdoor glasses. We didnât want to take glass to the pool.
We agreed with one of the previous reviews that all of the signs and the locks on the kitchen cabinets made us feel unwelcome.
On the first day we experienced issues with no towels in the condo and no sheets on the bed in the master bedroom.
The TV in the main living area, has a permanent black shadow down the one side. Probably time for a new TV.
The bikes were adequate. And they had a pump that allowed us to fill up the tires. Some tools would be nice because we wanted to tighten the bike handles. Bike locks were also provided.
Pool area was disappointing. The pool and deck area was not kept clean. We wanted to use the table but it was disgusting. Access to the pool is also a challenge. To go from the condo, you have to go up the staircase through the bedroom and back down another spiral staircase. Alternately you had to go around the front gate with a key through a second gate also with a key. And we only had one key, so we were two couples you had a yell to get the other person to come and open the gate. It was actually quite inconvenient! Also the barbeque is one that requires bricks and lighter fluid (which are provided) but we were not comfortable using. There is another barbeque there but it belongs to one of the other owners.
We did have a few complaints, and I will say that they absolutely made everything right. Our primary contact was Oscar, and he was wonderful. He recommended places to go, things to do with directions and websites and everything.
While I would recommend staying here, I would make you aware that the circular staircase is quite steep and would challenge anyone with balance issues. I know my 82-year-old mother would not have been able to do those stairs and sheâs in good health.