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Garden Plaza Hotel

Property class: 2.5

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Photo gallery for Garden Plaza Hotel

Bar (on property)
Exterior
Hypo-allergenic bedding, desk, iron/ironing board, free cots/infant beds
Indoor pool, outdoor pool
Meeting facility

Reviews

4.8 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
129 Pehle Avenue, Saddle Brook, NJ, 07663
  • Place, Saddle River County Park
    ‪19 min walk‬
  • Place, Westfield Garden State Plaza
    ‪3 min drive‬
  • Place, Paramus Park Mall
    ‪6 min drive‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪35 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Hypo-allergenic bedding, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed

  • Mountain view
  • 46 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Double Room

Standard Double Room | Hypo-allergenic bedding, desk, iron/ironing board, free cots/infant beds

Standard Double Room

  • City view
  • 56 sq m
  • Sleeps 5
  • 2 Double Beds
  • Free Wi-Fi

Suite

  • City view
  • 93 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed, Smoking

  • Mountain view
  • 46 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 2 Double Beds, Smoking

  • City view
  • 56 sq m
  • Sleeps 5
  • 2 Double Beds
  • Free Wi-Fi

Suite, Non Smoking

  • City view
  • 93 sq m
  • Sleeps 5
  • 1 King Bed
  • Free Wi-Fi

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  • Restaurant
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About this property

Garden Plaza Hotel

Along with an indoor pool, this hotel has an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a bar/lounge and a 24-hour business centre are on-site. Housekeeping is available on request.
Garden Plaza Hotel offers 2 accommodations with coffee/tea makers and a hairdryer. Guests can surf the web using complimentary wireless Internet access.

Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Garden Plaza Hotel, you'll be within walking distance of Saddle River County Park. Free WiFi in public areas, an indoor pool and a restaurant are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Take a swim in the indoor and outdoor pools
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym and bicycles to rent
  • 15 minutes by foot from Saddle River County Park and a 5-minute drive from Westfield Garden State Plaza
  • Airport and local-area shuttle service available
  • Pets welcome for a fee (restrictions apply)
Garden Plaza Hotel offers its guests an indoor pool, an outdoor pool, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 5000 square feet (465 square metres) and includes conference space. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the business-friendly Garden Plaza Hotel. For a fee, parking is available.

Smoking is allowed in designated areas at this Saddle Brook hotel.

Old City Grille – This restaurant only serves breakfast.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Airport shuttle available
  • Area shuttle up to 5 mi
  • Parking on site (surcharge)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Old City Grille

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 5,000 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking

More

  • 1 building
  • 8 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% organic food
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with premium channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per stay, plus a deposit of USD 75.00 per stay
  • Maximum 2 (weight limit: 44 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Holiday Inn Hotel Saddle Brook
Garden Plaza Hotel Saddle Brook
Saddle Brook Holiday Inn
Holiday Inn Saddle Brook Hotel Saddle Brook
Garden Plaza Saddle Brook
Garden Plaza Hotel Hotel
Garden Plaza Hotel Saddle Brook
Garden Plaza Hotel Hotel Saddle Brook

Garden Plaza Hotel Reviews

Reviews

4.8
Rating 10 - Excellent. 109 out of 997 reviews
Rating 8 - Good. 116 out of 997 reviews
Rating 6 - Okay. 180 out of 997 reviews
Rating 4 - Poor. 187 out of 997 reviews
Rating 2 - Terrible. 405 out of 997 reviews

4.8/10

Cleanliness

5.6/10

Staff & service

4.4/10

Amenities

4.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien , higiene, organizados , buen servicio
Stayed 1 night in Jul 2018
Verified review

2/10 Terrible

Edurne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel is shutdown

The Hotel had been shut down a couple of days before arriving and we weren't notified by Hotels.com or the Hotel itself.
Stayed 1 night in May 2019
Verified review

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Room door handle broke off. Shower had rust stains. Some mold on carpet by shower.
Stayed 2 nights in May 2019
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Upset

Went to the hotel and it was shut down never was notified until we reach the hotel on Saturday. Was shut down since Monday as per the police who rode by
Stayed 2 nights in May 2019
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rude and unprofessional guest services. The room we got was in a horrible condition; the bath tub was constantly flowing, there were toothpaste spots in the sink, hairs on the bathroom tiles, no bed comforter... Our room even got flooded during the night and they refused to give us any sort of compensation whatsoever. DO NOT recommand this hotel!!!
Stayed 1 night in May 2019
Verified review

8/10 Good

Tammi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend Trip

Clean room with very comfortable bed and hot shower. Short walk for food (4 minutes) but nothing in hotel but vending machines. Very nice staff and helpful. No checking in early. Gotta wait till 3.
Stayed 1 night in May 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Chambre était belle et propre. Stationnement gratuot.
Stayed 1 night in May 2019
Verified review

2/10 Terrible

Carolina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible

It was terrible terrible terrible, will NEVER STEP FOOT THERE
Stayed 2 nights in May 2019
Verified review

6/10 Okay

Ashley

Disliked: Staff & service, property conditions & facilities

False advertising

pool out of order no blow dryer flooded front desk was having personal call and checking people in . House keeper walked in while I was naked ... even with the do not disturb sign on door.
Stayed 2 nights in May 2019
Verified review

2/10 Terrible

Dawn

Disliked: Property conditions & facilities

In major need of an overhaul!

This hotel is in need of a MAJOR renovation. Or just knock it down and start all over. The walls are crumbling, the toilets and faucets run constantly, bed linens had cigarette burns and stains, no phone in the room to call the front desk, everything is falling apart. With all that being said, my room did feel clean. It's just in really bad shape. The front desk staff were a joy to deal with however.
Stayed 1 night in May 2019
Verified review

2/10 Terrible

Aly

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is a mess from the inside to the outside. The pool isn’t open on the weekend, which sucks. The hotel rooms smell like cigarettes and the rooms are unsanitary. Locks didn’t work properly, whater stains everywhere, weird stains on the sheets, and the toilet didn’t have a seat. The employees were very nice and understanding but the hotel itself was a big unsatisfactory and unsanitary mess. This hotel need some serious remodeling if it wants to stay in business.
Stayed 2 nights in May 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love to go there , close to all transportation and close to supermarket and mall
Stayed 1 night in May 2019
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t stay here

My room was cancelled when I got there to check in after driving hours to get there. I had to argue for a room and for five people got one bed so some of us had to sleep on the floor. We couldn’t even get extra pillows. The nine smoking section reeked of cigarettes anyway. No fridge in room, toilet didn’t flush, I was extremely disappointed but was happy we literally only had to sleep there and leave 😡
Stayed 1 night in May 2019
Verified review

6/10 Okay

Verified traveller

Disliked: Amenities, property conditions & facilities
Need restauration its too old, poor clean, and the bed in my room bad
Stayed 1 night in May 2019
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Je ne la recommande pas ... toilettes sales, mauvais odeurs dans les aires comunes, un soire l’élévateur marche pas (on était au 8 étage). A notre arrivé la réserve n’était dans le système (un chance qu’il y avait de chambres disponibles). Par contre très bonne ubicación, facile d’y aller à NY City.
Stayed 3 nights in May 2019
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities
The property was dirty. Everything look nasty and dirty
Stayed 1 night in May 2019
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities
The elevators are always broken had to walk seven flights of stairs
Stayed 1 night in May 2019
Verified review

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Convenience to and from metlife was a plus. Really does help.
Stayed 1 night in May 2019
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here because it was close to my daughters’s dance competition venue..After walking in to a smelly lobby, I was given a room key only to walk into an already occupied room..I went to front desk and the girl didn’t really seemed phased, we get handed another room, the room smelled awful, and the bathroom was disgusting, I luckily brought cleaning supplies and I cleaned the dirty tub...after a few hours a received a call that my room was cancelled..in which I answered that I was already checked in. And the girl said “oh, my bad” Overall I’d never stay here again! It was gross!
Stayed 1 night in May 2019
Verified review

4/10 Poor

C.

Disliked: Cleanliness
It’s not very clean and it’s falling apart. We did not want to use the shower. The staff are nice and are doing the best they can with it.
Stayed 1 night in May 2019
Verified review

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I liked that our room had a balcony, although there was no screen door and the glass door was off its tracks which made opening and closing a little difficult. Speaking of doors, the bathroom door was kind of broken. The comforters had cigarette burns, and the bath towels had stains/hair. I found someone's leftover trash under the bed. The beds were fine and the lamps worked. The room is pretty spacious and did not smell as bad as I was expecting (for being a smoke room).
Stayed 1 night in May 2019
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel itself had an off smell the left side of the elevator is the only one that works, when I got into my room the tub was stained yellow with black holes in it. The knob part of the shower was falling off and the faucet was leaning off of the wall. The tv kept freaking out which made it almost impossible to watch. I was just utterly disappointed and if I had the chance I would definitely choose against this hotel.
Stayed 2 nights in May 2019
Verified review

4/10 Poor

Rick

Disliked: Cleanliness, amenities, property conditions & facilities
This place was just not well cared for. Dirty. Bath could not be fully turned off. Toilet constantly ran. Elevator took forever when working. A party down stairs went on until 4am. Participants arguing. Music blasting and vibrating through at least up to the second floor. Staff was nice enough but seemed as about as interested in doing their job as management was at providing a nice property. Would not return.
Stayed 5 nights in May 2019
Verified review

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a Very quiet and relaxing property and I enjoy it
Stayed 1 night in Mar 2019
Verified review

2/10 Terrible

Kecia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not good to stay there

This hotel need to upgrade on everything inside and out is not convenient for the traveling people that comes there
Stayed 1 night in May 2019