Booked for 2 nights, place was as described. A/C was nice, roomy shower and a fridge. Wifi signal spotty at best but we were there on a semi-business trip and were not going to be spending much time there. Getting ready to go to bed and my s/o tells me there are cockroachea in bathroom and that he killed one. Okay, so we pack up and head out. I notified the property manager of the issue and stated that while I understand we were in the room and that it would have to be tidied up again and that costs money, we would not stay there and I requested a refund for the second night as I did not want to pay in full for a room with surprise bugs. This was on 7-14 and today is 7-17 and I jave not gotten anywhere. Very disappointing to not be able to reach a compromise. Do not recommend.