Vrbo - no problem; have used Vrbo several times and this is a good app & selection process.
Southern Vacation Rentals (property mtg company) - no real problem based on their communication in checking in & follow up.
Facility - great place for kids & families with pools & proximity to the beach, the bathrooms were slightly dated but both wife & adult daughter were pleased with cleanliness. Furniture on balcony was great for morning coffee, lunch snack & evening wind down. Parking, door & gate codes, arm bands for pool access, walk to the beach were great.
Had several concerns: 1) 2nd bedroom mattress was broken, as in, rolled to the center & very uncomfortable. 2) kitchen cooking utensils in kitchen were burnt, melted, cracked and unsanitary; the stove was "grungy", the kitchen cabinets had a "dingy feel" with paint scratched various surfaces & doors/drawers. 3) the cushions at the dining table were stained & dirty. Some walls & most floor baseboards showed wear, scars/paint chipped. 4) public hallways were stained and needed a good cleaning or replacement.
I think the amount charged for the 7 night stay did not reflect what I was expecting - the place needed updating.