We had no problems with the owner. However, this property did not meet our expectations compared to other VRBOs we have stayed at. We were expecting an escape for a few days, but the house had considerable clutter both inside and outside, and it was not as relaxing as it could be. When we arrived, there were items by the garage in the front, and the garage was filled with yard sale items, so we could not pull into the garage. The owner said this was due to a ladies charity event (the same one another reviewer mentioned in May? We stayed in October.). The photos did not reflect the furniture and art currently in the home. Some art pieces and a large mirror were on the floor, leaned up against the wall. Almost half the refrigerator was filled with personal items. In the master bedroom, there was a stack of boxes in the corner. There were personal items under the beds and haphazardly shoved in the closets. One of the bedrooms was missing a door, so we had to tack up a sheet for privacy. The master bath had dual sinks, but one of the sinks was missing the entire faucet and unusable. Air conditioning worked great. The living room TV was nice even though it did not get local channels. Patio furniture was shoved up against the house in the back yard to make room for non-outside furniture being stored there. The urge for us to clean and organize the clutter (but not being able to because they were not our items) made it very hard to unwind during our stay.