Stayed with our two children. Could do with some new curtains and shower curtain as they had signs of mould. The carpet also looked dirty.
Staff were friendly and a good quiet location.
Good little place in the middle of nowhere. On site management is great, friendly, and provided an informative Glow-worm walk. We stayed in the king spa room, and was able to peruse the spa after a long day of walking so it was a nice touch. Could consider adding a little shelf for toiletries in the shower.
This is my extended review
The above was all for expedia not fox glacier lodge because I never went there in the search for mount cook it said fox lodge was 10km so we booked it after our 5 hour hike we put address in gps and it said 5 hours 45 minutes âŠ..10 km is if you were to go across the mountain which was obviously impossible since there are no roads on the mountain
I called the fox lodge and they said they have asked numerous times for Expedia to not put there listing as a accommodation for Mt Cook but Expedia has not done that so out of country visitors are screwed because they have no idea until it is too late
Expedia would NOT refund the money even though it is obviously was there mistake
What a utter lack of customer service and to top it off we had no lodging for the evening
Really????? What a joke!!!!
After all the business I have given them over the years you would think that they would have gone out of their wayâŠ.
Never again will I use Expedia!!!
Iâm sure Fox lodge is great but Expedia needs a wake up call
We stayed at the Fox Glacier Lodge for two evenings. The staff at the lodge were amazing. They went above and beyond to answer any of our questions about the town. At night time, they offered a free walk to see the glow worms which was just around the corner from the lodge.
The property was good. No issues except images used for promotion of property were not the same as the actual room. Also communal kitchen was great but not an ensuite.