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Hotel Scala Frankfurt City

3.5 star property

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Photo gallery for Hotel Scala Frankfurt City

Enjoy a city view from the comfort of a plush bed, accompanied by a stylish table and armchair.
Welcome to our reception area, featuring a modern reception desk with a digital screen and comfortable seating.
Time zones displayed on a stylish clock with a subtle texture backdrop and elegant gold accents.
Modern architecture meets sleek design at this building's striking facade, featuring prominent metallic letters and expansive windows.
Welcome to our lobby, featuring a reception desk, seating area, and central island with amenities.

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Pet-friendly
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

Map
Schaefergasse 31, Frankfurt, HE, 60313
  • MyZeil
    ‪3 min walk‬
  • Römerberg
    ‪9 min walk‬
  • Frankfurt Christmas Market
    ‪11 min walk‬
  • Frankfurt (FRA-Frankfurt Intl.)
    ‪12 min drive‬

Room options

View all photos for Comfort Double Room

Comfort Double Room | 1 bedroom, hypo-allergenic bedding, minibar, individually furnished

Comfort Double Room

7.6 out of 10
Good
(9 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Economy Single Room

Economy Single Room | 1 bedroom, hypo-allergenic bedding, minibar, individually furnished

Economy Single Room

10.0 out of 10
Exceptional
(1 review)
  • 8 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Triple Room

Standard Triple Room | 1 bedroom, hypo-allergenic bedding, minibar, individually furnished

Standard Triple Room

  • 22 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, hypo-allergenic bedding, minibar, individually furnished

Standard Double Room

8.4 out of 10
Very good
(6 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Business Double or Twin Room

Business Double or Twin Room | 1 bedroom, hypo-allergenic bedding, minibar, individually furnished

Business Double or Twin Room

7.0 out of 10
Good
(9 reviews)
  • 18 sq m
  • Sleeps 3
  • 2 Single Beds

Similar properties

Relax in a stylish seating area with a plush sofa, round table, and city views.

Avani Frankfurt City Hotel (previously NH Collection Frankfurt City)

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Gym
4.5 out of 5, Wonderful, (425)
The price is CHF 83
for 1 room
includes taxes & fees
7 Aug - 8 Aug
Avani Frankfurt City Hotel (previously NH Collection Frankfurt City)

About this property

Hotel Scala Frankfurt City

Hotel with a 24-hour front desk, near Alte Oper
Coffee/tea in a common area, concierge services and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, a computer station and free newspapers are on-site.
Hotel Scala Frankfurt City offers 45 accommodations with minibars and a hairdryer. Each accommodation is individually furnished. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower.

This Frankfurt hotel provides complimentary wireless Internet access. Business-friendly amenities include offices and desks. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the overall property condition at Hotel Scala Frankfurt City. During your stay, you're just a quick walk from MyZeil. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Within a 15-minute walk of Römerberg and Frankfurt Christmas Market
Hotel Scala Frankfurt City offers its guests multilingual staff, tour/ticket assistance, and coffee/tea in common area. A computer station is on site and WiFi is free in public spaces. Hotel Scala Frankfurt City also features concierge services, complimentary newspapers in the lobby, and dry cleaning/laundry services.

This 3.5-star Frankfurt hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 24 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 14 per person
  • Coffee and tea in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

More

  • 1 building
  • 9 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Office
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 16

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 14 per person
  • Nearby parking fee: EUR 24 per day (328 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars.

Property is also known as

Best Western Hotel Scala
Best Western Hotel Scala Frankfurt
Best Western Scala Frankfurt
Favored Hotel Scala Frankfurt
Favored Hotel Scala
Favored Scala Frankfurt
Favored Scala
Favored Hotel Scala Frankfurt
Scala Frankfurt City Frankfurt
Hotel Scala Frankfurt City Hotel
Hotel Scala Frankfurt City Centre
Hotel Scala Frankfurt City Frankfurt
Hotel Scala Frankfurt City Hotel Frankfurt

Hotel Scala Frankfurt City Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 155 out of 593 reviews
Rating 8 - Good. 273 out of 593 reviews
Rating 6 - Okay. 109 out of 593 reviews
Rating 4 - Poor. 40 out of 593 reviews
Rating 2 - Terrible. 16 out of 593 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

kamil ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location…
Stayed 1 night in Apr 2025

4/10 Poor

Aditya Prasad

Travelled with group
Disliked: Staff & service
Staff were not helpful.
Stayed 7 nights in Apr 2025

2/10 Terrible

Peggy

Disliked: Cleanliness, amenities, property conditions & facilities
This hotel was one of the worst hotels I've stayed in. And I am a frequent international traveler.
Stayed 1 night in Jan 2025

4/10 Poor

Peggy

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I would like to recognize the young lady who was at the front desk when I arrived, on 6 January 2025 around 23:00. She was extremely helpful and pleasant. She even went out of her way to iron out the wrinkles that were encountered, frankly, due to my carelessness. I do not remember her name, but she made my stay at this less-than-desirable property, a pleasant one.

8/10 Good

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
gud
Stayed 1 night in Jan 2025

8/10 Good

Omar, Surfside

Business traveller
Liked: Cleanliness
Excellent hotel if you want to stay in this busy area. LOTS of dining options around the hotel. would def. stay here again
Stayed 2 nights in Nov 2024

6/10 Okay

Jared

Disliked: Cleanliness, staff & service
Small. Great location. Staff not the friendliest
Stayed 2 nights in Dec 2024

8/10 Good

M Sue

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Average hotel. Carpet in the room had big stains. The location was good.
Stayed 1 night in Dec 2024

8/10 Good

Vera

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and central
Stayed 5 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Lumpy bed, everything else, wonderful!
Stayed 1 night in Nov 2024

10/10 Excellent

Cindy

Stayed 1 night in Nov 2024

2/10 Terrible

Dev

Stayed 1 night in Oct 2024

8/10 Good

omar, Surfside

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, there is construction going on next door but that was not a problem. I would stay again.
Stayed 3 nights in Oct 2024

6/10 Okay

Kyle

Stayed 1 night in Nov 2024

8/10 Good

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were friendly and always ready to assist. The location is fantastic, conveniently situated near everything. The building is somewhat dated, the room very small but it had balcony with a nice view. I had to request the heat to be turned on.
Stayed 3 nights in Oct 2024

10/10 Excellent

Annette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance and parking across the street
Stayed 1 night in Sep 2024

4/10 Poor

sergio

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty old room. Very noisy area.
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

JOHN FREDERICK, SAN DIEGO

Liked: Cleanliness, staff & service, property conditions & facilities
Great location near train, shops and restaurants.
Stayed 1 night in Aug 2024

6/10 Okay

Margaret

Travelled with partner
Liked: Cleanliness, staff & service
Property was a good location but noisy due to builders next door starting at 7.30 in the mornings. Room was a bit small for a couple with 2 suitcases.
Stayed 4 nights in Aug 2024

8/10 Good

Samira

Travelled with family
Liked: Cleanliness, staff & service
Stayed 6 nights in Jun 2024

8/10 Good

Gabriela, Poway

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Jun 2024

4/10 Poor

DAVE

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
No air conditioning. Told the manager I would like to check out as my wife has a health condition. They refused to let me check out and refund my deposit. I left and got another hotel. Now working with my credit card company for a credit
Stayed 5 nights in Jun 2024

10/10 Excellent

Frensis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You've got to try the breakfast, The best we ever had in Germany!!!
Stayed 4 nights in Jun 2024