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The Frankfurt Hotel

4.0 star property

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Photo gallery for The Frankfurt Hotel

View from property
Minibar, in-room safe, desk, laptop workspace
Front of property
Lobby
Flat-screen TV

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Am Hauptbahnhof 2, Frankfurt, HE, 60329
  • Frankfurt Trade Fair
    ‪13 min walk‬
  • Römerberg
    ‪17 min walk‬
  • Frankfurt Christmas Market
    ‪17 min walk‬
  • Frankfurt (FRA-Frankfurt Intl.)
    ‪9 min drive‬

Room options

View all photos for Single Room

Minibar, in-room safe, desk, laptop workspace

Single Room

9.2 out of 10
Wonderful
(35 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room

Minibar, in-room safe, desk, laptop workspace

Double Room

8.8 out of 10
Excellent
(26 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

Lobby

IntercityHotel Frankfurt Hauptbahnhof Süd

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (1576)
The price is CHF 68
for 1 room
includes taxes & fees
22 Jul - 23 Jul
IntercityHotel Frankfurt Hauptbahnhof Süd

About this property

The Frankfurt Hotel

Hotel with a bar, near Alte Oper
This smoke-free hotel features a bar/lounge, a business centre and a meeting room. WiFi in public areas is free. Other amenities include self parking, a 24-hour front desk and a computer station.
The Frankfurt Hotel offers 88 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with premium satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at The Frankfurt Hotel. During your stay, you're just a quick walk from Financial District. You'll find features such as free WiFi in public areas, plus a bar and a business centre.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • Within a 15-minute walk of Main Tower and Frankfurt Trade Fair
A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and a meeting room. You can enjoy a drink at the bar/lounge. Multilingual staff, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at the business-friendly The Frankfurt Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Frankfurt hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Parking on site (EUR 15 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 17 for adults and EUR 17 for children
  • A bar/lounge

Family friendly

  • Free cot
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room roll-in shower
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 7 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 17 for adults and from EUR 17 for children
  • Self-parking fee: EUR 15.00 per night
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and on-site parking
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Frankfurt Hotel
The Frankfurt
The Frankfurt Hotel Hotel
The Frankfurt Hotel Frankfurt
The Frankfurt Hotel Hotel Frankfurt

The Frankfurt Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 443 out of 1000 reviews
Rating 8 - Good. 420 out of 1000 reviews
Rating 6 - Okay. 92 out of 1000 reviews
Rating 4 - Poor. 23 out of 1000 reviews
Rating 2 - Terrible. 22 out of 1000 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gilbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

VISHAL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Shoeb

Liked: Staff & service
Good
Stayed 1 night in Mar 2025

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel Location is excellent and clean and Tidy a bit noisy with trams outside window But great location for transport etc....
Stayed 1 night in Mar 2025

8/10 Good

Yi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Khalid

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Mar 2025

10/10 Excellent

Doug, Dundas

Stayed 1 night in Feb 2025

10/10 Excellent

Lei

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to train station.....very convenience for tourist arr Frankfurt late at night !
Stayed 1 night in Dec 2024

10/10 Excellent

Ralph

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

2/10 Terrible

Richard

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jan 2025

8/10 Good

Anima

Stayed 1 night in Dec 2024

6/10 Okay

Victoria

Liked: Staff & service
Good hotel for a short stay. The area around the hotel was very sketchy and felt very unsafe
Stayed 2 nights in Dec 2024

8/10 Good

Sara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Frankfurt provided what we needed for our short stay. Closeness to the train station and walking distance to the Christmas Markets was great. We didn't like the area it was surrounded by so much, but we made it work.
Stayed 1 night in Dec 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to Frankfurt Hauptbahnhof. Made it easy to reach various Christmas Markets in the area. Nice breakfast.
Stayed 2 nights in Dec 2024

10/10 Excellent

Alejandra

Stayed 1 night in Oct 2024

6/10 Okay

Lourdes

Stayed 2 nights in Nov 2024

2/10 Terrible

Mohammad

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Shower head did not work. Needed to use handheld. Location not great, but was close to train.
Stayed 1 night in Nov 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, but a lot of scary people on the street with the presence of many policemen
Stayed 1 night in Oct 2024

4/10 Poor

Fiona

Disliked: Cleanliness, property conditions & facilities, room comfort

Awful, don’t stay here.

I have no idea how this hotel gets such a high rating on this site. It’s dirty with stains in the carpets and curtains. Towels had holes in them, old and frayed. Dusty, holes in the walls our mini bar had half drunk items still in there. It was hot in our room and they had turned off the aircon for the season, so we couldn’t cool it. The area outside the hotel in not great and does not feel safe with drug deals and vomit in the street from the pub next door.
Stayed 1 night in Oct 2024

8/10 Good

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel, nice enough. Nothing special, but nothing bad either. It works, wold stay again if budget is primary. Across the train central station, that is good . Room was nice and clean. The area around hotel is not the best but it won’t creep you out either. Is safe.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kevin

Stayed 5 nights in Sep 2024

8/10 Good

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near the train station. We used the train numerous times. Some typical social problems around the station but no threat. Good dining in the area. Love it, been there twice and will book here again.
Stayed 1 night in Oct 2024

8/10 Good

Janice

Liked: Cleanliness, property conditions & facilities
The hotel itself is good. The front staff could be friendlier .Our room was large and clean. We asked for extra pillows as they were quite thin for our preference. It was in a very convenient location right across from the train station but it was a very busy and at times uncomfortable environment.
Stayed 2 nights in Oct 2024

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The AC should be free to use even when it’s not summer because there are time that it’s hot. But the AC is only available in summer time.
Stayed 2 nights in Sep 2024