The house is beautiful, accommodating and in a great location. Check in process went smooth. The house is clean. We were there for 4 days. It was super-expensive to stay here. However, the house does accommodate 16 people but, there are several things I believe could even make this house a super host with a few changes. For instance, the house has three levels. The upstairs level TV only accommodates PlayStations or maybe other type of games consoles but did not have any TV channels and the loft area is small with 1 couch. We were so glad we brought a fire stick it was very useful for the TV upstairs. There is no TV on the main level which is where the gathering place is i.e., open kitchen with overside Island that opens up to an additional eating area with two nice oversize chairs and a fireplace the hot tub is off of the kitchen too but you can't watch TV shows or games such as NFL since this is the season for it and/or other TV sports. The main level except the MB is hardwood floors the rest is carpet and it will help keep the home beautiful for years to come. Also, the Master Bedroom is off of the kitchen and that room did not have a TV either; So we were stuck looking at small iPhones for entertainment during downtime. The downstairs has 1 bathroom for 3 bedrooms and 2 TVs; The largest bedroom has 2 bunks beds and a queen bed and but no TV either not, a deal breaker to me but, if there is "no snow on the ground" or when it is 5-10 degrees below 0 you need the additional entertainment. Secondly, there were no dish cloths or dish sponges to clean the dishes or pot and pans. There was only 1 paper towel, dishwashing liquid and tablets. I like to keep things clean and of course the basic items was missing throughout the whole house. We did not have enough towels or wash cloths for everyone and had to call about that one for sure. There were no mats for the showers and tubs, not enough bathroom tissue ran out before day 2, Kleenex boxes was not out or had hardly any Kleenex in them, small hand soap, some bathrooms had the mini shampoo and conditioner and the other one would have lotion and body wash nothing was consistent etc., for instance, no vacuum cleaner and no mop or liquid in the portable sweeper to mop the floors. For the house to be so expensive and not have the basic items as mentioned above and possibly more I can't give it 5 stars. So, make sure you ask before you arrive, pack it or buy it before you arrive in Winter Park because the main store (Safeway) is expensive. We had to buy several items just to maintain the home. We plan to visit WinterPark again but will definitely look to see if basic necessity are available before we rent again.