Check in staff was rather unpleasant... Complaining about computer problems during the check in. No extra blanket found in the room which was quite chilly.
Rooms were musty and could use a solid facelift. Beds were worn and not very comfortable. Staff was kind and helpful. Complimentary breakfast was the best part of the stay. Great food and selection. Pool area was nice but the water was cool.
Photos over promised vs actual hotel when we arrived. Room door facing outward into parking lot reminded me of a Motel 6. They do the best they can, bed springs probably ended their useful life sometime in the last millennia - sure were sinkers. .
The room was decent, but definitely not worth what we paid. It's in desperate need of an upgrade. This hotel has high ratings for their breakfast, but unfortunately were not able to enjoy it. We went to breakfast around 9:30 and were told the breakfast area was closed. The lady did offer to let us get a to-go plate, but there didn't seem to be enough for 5 people. We've stayed at plenty of hotels and all see to serve breakfast until 10. The attendant at check-in was not very friendly or welcoming. She wasn't exactly rude, but maybe could use a refresher on hospitality/customer service skills.