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HEARTS Capsule Hotel & Spa HAKATA

3.0 star property

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Photo gallery for HEARTS Capsule Hotel & Spa HAKATA

Exterior
Lobby
Restaurant
Slippers, towels
Balcony

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Bar
  • Laundry room
  • 24/7 front desk

Explore the area

View in a map
4-14-13 Hakataekimae, Fukuoka, Fukuoka, 8120011
  • Place, Amu Plaza Hakata
    ‪4 min walk‬
  • Place, Canal City Hakata
    ‪10 min walk‬
  • Place, Sumiyoshi Shrine
    ‪10 min walk‬
  • Airport, Fukuoka (FUK)
    ‪5 min drive‬

Room options

View all photos for Capsule Room, Men only

Down duvets, free WiFi, bed sheets

Capsule Room, Men only

8.6 out of 10
Excellent
(25 reviews)
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Capsule Room, Women only

Down duvets, free WiFi, bed sheets

Capsule Room, Women only

  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

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About this property

HEARTS Capsule Hotel & Spa HAKATA

This smoke-free capsule hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, concierge services and laundry facilities. Bathrooms are shared and housekeeping is not available.
HEARTS Capsule Hotel & Spa HAKATA offers 84 accommodations with washers/dryers and complimentary slippers. Beds feature down duvets. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Guests have access to shared bathrooms.
Public bath/onsen services include an indoor public bath.
During your stay at HEARTS Capsule Hotel & Spa HAKATA, you're just a quick walk from Amu Plaza Hakata. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • 11 minutes by foot from Canal City Hakata and a 2-minute drive from Fukuoka Anpanman Children's Museum
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available on request) is available for a fee. A vending machine, tour/ticket assistance, and concierge services are also featured at HEARTS Capsule Hotel & Spa HAKATA.
For a fee, guests can enjoy a local cuisine breakfast daily from 7:00 AM to 10 AM.
HEARTS Capsule Hotel & Spa HAKATA has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge) from 9:30 AM to 8:30 PM on request

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 10 AM for a fee: JPY 740 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • In-room washing machine/dryer
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • No housekeeping service
  • Tour and ticket assistance

Spa

  • Public indoor bath (no minerals)

Accessibility

  • Lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Shared bathroom
  • Slippers
  • Towels provided

More

  • Free local calls
  • Heating
  • Phone
  • Washing machine/dryer

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately JPY 740 per person
  • Airport shuttle fee: JPY 500 per person (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
HEARTS Capsule Hotel & Spa HAKATA offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

HEARTSCAPSULEHOTELandSPA
HEARTS CAPSULE
HEARTS CAPSULE Fukuoka
HEARTS CAPSULE HOTEL
HEARTS CAPSULE HOTEL Fukuoka
HEARTS CAPSULE HOTEL SPA
HEARTS Capsule Hotel & Spa HAKATA Fukuoka
HEARTS Capsule Hotel & Spa HAKATA Capsule Hotel
HEARTS Capsule Hotel & Spa HAKATA Capsule Hotel Fukuoka

HEARTS Capsule Hotel & Spa HAKATA Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 110 out of 299 reviews
Rating 8 - Good. 90 out of 299 reviews
Rating 6 - Okay. 57 out of 299 reviews
Rating 4 - Poor. 27 out of 299 reviews
Rating 2 - Terrible. 15 out of 299 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Nigel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very convenient that it was next to Hakata station!
Stayed 16 nights in Jan 2026
Verified

2/10 Terrible

MINSU

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
food was good.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Antonino

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I would stay again

All good
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Linh

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Han is the best, please treat her well!
Stayed 1 night in May 2023
Verified

10/10 Excellent

MYUNG CHEUL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good option for save money
Stayed 1 night in May 2024
Verified

6/10 Okay

Kenneth

Disliked: Amenities
The uniqueness of the hotel is they cater to the younger generation and as such it is very busy. The cubicles are like rooms but very small for comfort.
Stayed 3 nights in Apr 2024
Verified

2/10 Terrible

Trevor

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Felt misled by marketing for the capsule hotel. Much more limited then it seemed from marketing material.
Stayed 2 nights in Jan 2025
Verified

6/10 Okay

Hiromu

Disliked: Staff & service, property conditions & facilities
The breakfast came out really slow. Keep ask the staff not to forget your order
Stayed 1 night in Oct 2024
Verified

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Too small spaces for dressing, packing 3t ... Alsp the lockers are small. I got one just next to a wall in front of all doors, so no room for anything, I was all the time on someones way. Also my capsule was just neft to the door so there was all the time noise from people coming and going
Stayed 1 night in Nov 2024
Verified

8/10 Good

MASAKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
客のモラルが悪い！ 洗面台前の床に水飛沫を飛ばし、びちゃびちゃにして平気な顔で立ち去るアホがいる。
Stayed 2 nights in Mar 2026
Verified

8/10 Good

tatsuo

ロケーション◯
Stayed 1 night in Mar 2026
Verified

6/10 Okay

takio

Liked: Property conditions & facilities
駅が近いのは良かった
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Seiya

Disliked: Cleanliness, amenities
温泉が狭い、個室の防音が甘い
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

SATOSHI

Liked: Cleanliness, staff & service, amenities
はい。
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

SATOSHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
和食をチョイス、中々の内容。
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

SATOSHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
朝食は和食or洋食が選べるなど 宜しいです。
Stayed 1 night in Dec 2025
Verified

4/10 Poor

TAKESHI

スタッフが少なので、きめこ
Stayed 1 night in Dec 2025
Verified

6/10 Okay

TOMOKI

カプセルホテルは初めての利用で、色々戸惑う事が あった。最初な、客室の照明の点灯方法が分からなかった。
Stayed 1 night in Nov 2025
Verified

8/10 Good

Koji

施設は、綺麗ででした。大浴場は、そこまで大きくないが綺麗でよかったです。 トイレの点検が回ってないのか、トイレットペーパーやペーパータオルが切れてる事が見受けられた。 駅近で便利。外国人スタッフですが日本語をちゃんとしゃべれてました。
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

KATSUYO

Liked: Cleanliness, property conditions & facilities
一晩寝るだけなら充分だと思います。 パジャマ、タオル、歯ブラシ、スリッパ、お風呂場にはシャンプー、コンディショナー、ボディソープ、無印の化粧水、乳液、ドライヤーがありました クレンジング、綿棒は無かったです カプセル内で充電も出来ました あと、200円払った朝食がとても豪華で良かったです
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

YOSHITOMI

Liked: Amenities
Disliked: Cleanliness
普通でした。
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Masaya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
利便性が高いですね
Stayed 1 night in Oct 2025
Verified

8/10 Good

Junichi

Liked: Cleanliness, staff & service
浴室内が滑り易い。 清掃は、もう少し短い間隔で清掃に入って頂かないとサウナルームも足元が水浸しでした。 建物の構造上、動線があまり良くない。洗面やトイレは数が不足だと思います。
Stayed 1 night in Oct 2025