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Tokyu Stay Hakata

3.0 star property

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Point of interest
Point of interest
Bar (on property)
Moderate Double Room, Non Smoking [Washer and Dryer Furnished] | In-room safe, desk, blackout curtains, iron/ironing board

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • 24/7 front desk

Explore the area

View in a map
1-11-11 Hakataekiminami, Hakata, Fukuoka, Fukuoka, 812-0016
  • Place, Amu Plaza Hakata
    ‪7 min walk‬
  • Place, Canal City Hakata
    ‪13 min walk‬
  • Place, Kushida Shrine
    ‪18 min walk‬
  • Airport, Fukuoka (FUK)
    ‪7 min drive‬

Room options

View all photos for Residential Double Room, Non Smoking [Washer and Dryer Furnished]

Residential Double Room, Non Smoking [Washer and Dryer Furnished] | In-room safe, desk, blackout curtains, iron/ironing board

Residential Double Room, Non Smoking [Washer and Dryer Furnished]

8.8 out of 10
Excellent
(13 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Residential Twin Room, Non Smoking [Washer and Dryer Furnished]

Residential Twin Room, Non Smoking [Washer and Dryer Furnished] | In-room safe, desk, blackout curtains, iron/ironing board

Residential Twin Room, Non Smoking [Washer and Dryer Furnished]

9.2 out of 10
Wonderful
(10 reviews)
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room, Non Smoking [Washer and Dryer Furnished]

Deluxe Twin Room, Non Smoking [Washer and Dryer Furnished] | In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Twin Room, Non Smoking [Washer and Dryer Furnished]

9.0 out of 10
Wonderful
(13 reviews)
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Moderate Double Room, Non Smoking [Washer and Dryer Furnished]

Moderate Double Room, Non Smoking [Washer and Dryer Furnished] | In-room safe, desk, blackout curtains, iron/ironing board

Moderate Double Room, Non Smoking [Washer and Dryer Furnished]

8.6 out of 10
Excellent
(58 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room, Non Smoking [Washer and Dryer Furnished]

Comfort Double Room, Non Smoking [Washer and Dryer Furnished] | In-room safe, desk, blackout curtains, iron/ironing board

Comfort Double Room, Non Smoking [Washer and Dryer Furnished]

8.6 out of 10
Excellent
(14 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for MODERATE DOUBLE-For single occupancy only

In-room safe, desk, blackout curtains, iron/ironing board

MODERATE DOUBLE-For single occupancy only

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1

View all photos for COMFORT DOUBLE-For single occupancy only

In-room safe, desk, blackout curtains, iron/ironing board

COMFORT DOUBLE-For single occupancy only

  • Sleeps 1

View all photos for RESIDENTIAL Double-For single occupancy only

In-room safe, desk, blackout curtains, iron/ironing board

RESIDENTIAL Double-For single occupancy only

  • Sleeps 1

View all photos for RESIDENTIAL TWIN-For single occupancy only

In-room safe, desk, blackout curtains, iron/ironing board

RESIDENTIAL TWIN-For single occupancy only

  • Sleeps 1

View all photos for DELUXE TWIN-For single occupancy only

In-room safe, desk, blackout curtains, iron/ironing board

DELUXE TWIN-For single occupancy only

  • Sleeps 1

View all photos for Comfort Double Room

In-room safe, desk, blackout curtains, iron/ironing board

Comfort Double Room

  • Sleeps 2

View all photos for Moderate Double Room

In-room safe, desk, blackout curtains, iron/ironing board

Moderate Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

View all photos for Deluxe Twin Room

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Twin Room

  • Sleeps 2

View all photos for Residential Double Room

In-room safe, desk, blackout curtains, iron/ironing board

Residential Double Room

  • Sleeps 2

View all photos for Residential Twin Room

In-room safe, desk, blackout curtains, iron/ironing board

Residential Twin Room

  • Sleeps 2

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4.6 out of 5, Wonderful, 1,001 reviews
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About this property

Tokyu Stay Hakata

Hotel in Fukuoka, near Yanagibashi Rengo Market
Along with laundry facilities, this smoke-free hotel has a 24-hour front desk and a front desk safe. WiFi in public areas is free. Other amenities include a vending machine. Weekly housekeeping is available.
Tokyu Stay Hakata offers 216 accommodations with all-in-one washer/dryers and a safe. Fridges and microwaves are provided. Bathrooms include a separate bath and shower, slippers, bidets and hairdryers.

Guests can surf the web using complimentary wireless Internet access. 40-inch Smart televisions come with digital channels. An iron/ironing board and change of towels can be requested. Housekeeping is provided on a weekly basis.

Our customers tell us that they can't get enough of the helpful staff at Tokyu Stay Hakata. During your stay, you're just a quick walk from Amu Plaza Hakata. Free WiFi in public areas, breakfast (surcharge) and laundry facilities are available.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, laundry facilities and a lift
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 2-minute drive from Yanagibashi Rengo Market and a few minutes from Hakata Machiya Folk Museum
As a guest of Tokyu Stay Hakata, you'll find a vending machine, laundry facilities, and a front desk safe. Public spaces have free WiFi.

This 3-star Fukuoka hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: JPY 2,530 per person

Family friendly

  • All-in-one washing machine/dryer
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (weekly)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • All-in-one washer/dryer
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laundry detergent
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2530 per person
  • Late check-out is available for a fee (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Housekeeping is included for stays of 7 nights or more. The listed housekeeping fee applies for additional cleaning requests.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Tokyu Stay Hakata Hotel
Tokyu Stay Hakata Hotel
Tokyu Stay Hakata Fukuoka
Tokyu Stay Hakata Hotel Fukuoka

Tokyu Stay Hakata Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 605 out of 1003 reviews
Rating 8 - Good. 300 out of 1003 reviews
Rating 6 - Okay. 69 out of 1003 reviews
Rating 4 - Poor. 22 out of 1003 reviews
Rating 2 - Terrible. 7 out of 1003 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Charlie, mountain view

Stayed 3 nights in Oct 2025

10/10 Excellent

Dikie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is walking distance to the bus and train station, many shops, and mall. Staff was helpful and friendly. Even though there was construction going on during our stay, it did not bother with our sleep. Free coffee station was available 24/7. We would stay here again.
Stayed 3 nights in Oct 2025

8/10 Good

Jan, San Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Joey Cheng Yu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel will only clean your room if you stay for 7 days or longer. However, they will still provide fresh towels and trash disposal daily if required.
Hotel front entrance
Stayed 6 nights in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
All was excellent and the staff were very helpfull in all regards(luggage handling, cleaning, et a;.
Stayed 4 nights in Sep 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent for my trip, convenient and excellent facilities.
Stayed 3 nights in Oct 2025

10/10 Excellent

Ryonggeum

Stayed 3 nights in Oct 2025

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most useful & convenient --microwave, refrig. & hot kettle. Air con. good. Modern furnishing, large, firm double bed w/large comforter, Free TV for certain channels. Good window curtains & shade. Shampoo, body wash good. Good tub & shower head. good hot water. Good toilet & sink; good haridryer. Towels big & soft. Cleaning staff all friendly & helpful when I needed change of towels, toilet paper, kleenex. On check-in, Watanabe san very helpful, patient, & nice. Good to have the weigh machine. Quiet room. Quite spacious. Inoue San also helped to show me how to work the TV. Upon check-out, Oct. 8, 9:15 am, (didn't get her name), counter staff, young lady very helpful in getting information to convert kilograms to pounds for our luggage weight. Excellent comfortable stay! Arigato!
Stayed 20 nights in Sep 2025

6/10 Okay

Martin

Disliked: Amenities
Same review as before, toilet smelled musty, really paying for the convenience to Hakata Station and not the room and amenities. Also, you'll hear the train at night.
Stayed 1 night in Oct 2025

6/10 Okay

Martin

Travelled with partner
Liked: Staff & service
The toilet has a pretty bad odor. I think it has something to do with Japans sewage system. Room was quite small, but you're paying more for the location thn anything. Only a 5 min walk to Hakata Station. There's a Family Mart right next door which was nice. Staff often had the "out of service" sign up during off hours. Should change that sign to "please ring the bell."
Stayed 3 nights in Oct 2025

10/10 Excellent

Wang Sim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel has coffee and ice supply, all the area is tidy
Stayed 5 nights in Sep 2025

10/10 Excellent

Kenneth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Siaw Fung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfort Double Room - comfortable stay for 4 nights. Location - 10 mins walk with luggage from Hakata Station. Easy access to meeting point for day tours at Hakata Station. Shopping area and convenience store are within the vicinity. Room - was quiet and can hardly hear the traffic noise outside. Water pressure is strong. Bed is comfortable - medium soft. Check-in and check-out are straightforward. Bonus - ReFa brand hairdryer provided in room was awesome with powerful yet quiet airflow. The room is equipped with Attack zero liquid detergent, washing machine and microwave.
Stayed 4 nights in Sep 2025

8/10 Good

Mike

Stayed 3 nights in Sep 2025

10/10 Excellent

Le Dao

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good condition
Stayed 3 nights in Aug 2025

10/10 Excellent

Yenping, Prospect

Stayed 4 nights in Aug 2025

10/10 Excellent

Leanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly and helpful. A very fast and efficient check in and out.
Stayed 1 night in Aug 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Confortay stay

Nice stay with friendly front service staff. Comfortable double bed. Room size acceptable by Japanese room size of other hotel stays.
Stayed 2 nights in Jul 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was located within a short walking distance to Hakata station which was most appreciated when returning from a long day trip. Having a coffee and ice dispenser machine in the lobby was a life saver in the mornings and on sweltering days. We loved that the hotel was quiet and clean with a 24 hour convenience store just round the corner. Will definitely stay and recommend friends and family to stay again.
Stayed 11 nights in Jun 2025

10/10 Excellent

Nancy, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrive to Fukuoka airport too late to catch the last train home so we booked this hotel. Even though we arrived late, there was someone available to help us check in. The room, although small, was clean, comfortable, and reasonably priced. There was even a combination washer/dryer in the room. In the lobby, there is a coffee machine and guest can select amenties such as tea or bathing towels as needed for the room. Unlike other hotels in the chain, there were no bath salts offered but that is a very minor comment.
Stayed 1 night in Jul 2025

10/10 Excellent

Aaron

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is located a short walking distance from Hakata station, which has plenty of shops and links for local transport as well as Shinkansen for day trips. The staff were friendly and the lobby was welcoming and spacious. The room had plenty of space for my 2 suitcases, and it was convenient to be able to come and go at any time. The price was also reasonable. I will definitely consider staying again.
Stayed 8 nights in Jun 2025

8/10 Good

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities
Walkable distance to Hakata, does not offer cleaning/changing bedsheets unless staying over 7 nighrs
Stayed 2 nights in Jun 2025

10/10 Excellent

Wan Sze

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff are polite, services are good, places are clean and tidy. washing machine works property
Stayed 4 nights in Jun 2025

10/10 Excellent

Joel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Walking distance to Hakata station and situated in a quiet area.
Stayed 4 nights in Apr 2025

10/10 Excellent

Lillian

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
insuite laundry was amazing!
Stayed 2 nights in Jun 2025