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Best Western Gateway Grand

3.0 star property
VIP Access

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Photo gallery for Best Western Gateway Grand

Exterior
Outdoor spa tub
Reception
Lobby sitting area
Outdoor pool, open 8:00 AM to 10:00 PM, free pool cabanas

Reviews

8.6 out of 10
Excellent

Popular amenities

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4200 NW 97th Blvd, Gainesville, FL, 32606
  • Place, Sante Fe College
    ‪18 min walk‬
  • Place, North Florida Regional Medical Center
    ‪5 min drive‬
  • Place, University of Florida
    ‪10 min drive‬
  • Airport, Gainesville, FL (GNV-Gainesville Regional)
    ‪22 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Suite, Multiple Beds, Non Smoking, Balcony

Suite, Multiple Beds, Non Smoking, Balcony | Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, Multiple Beds, Non Smoking, Balcony

  • 52 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (with Sofabed)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Hot Tub (Living Room;with Sofabed)

Suite, 1 King Bed, Hot Tub (Living Room;with Sofabed) | Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Hot Tub (Living Room;with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Accessible, Refrigerator & Microwave

Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels

Standard Room, Multiple Beds, Accessible, Refrigerator & Microwave

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Junior Suite, Multiple Beds, Non Smoking

Junior Suite, Multiple Beds, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Junior Suite, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

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Exterior

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About this property

Best Western Gateway Grand

Tuscan-style hotel with free breakfast and free airport shuttle
An outdoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Additionally, a bar/lounge, a conference centre and Access to hot tub are on-site. Housekeeping is available on request.
Best Western Gateway Grand offers 152 accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Televisions come with cable channels and Netflix. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Gainesville hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us that they enjoy the free breakfast at Best Western Gateway Grand. During your stay, you're just a quick walk from Meadowbrook Golf Club. You'll find features such as free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy a bite to eat at Gator's Den Sports Grill, a theme restaurant that serves American cuisine
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness and comfy beds
  • 10 minutes by car from University of Florida and 13 minutes from Shands at the University of Florida
  • Free airport, bus station shuttle and local-area shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
Best Western Gateway Grand offers its guests an outdoor pool, Access to hot tub, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include 8 meeting rooms, coworking spaces, and limo/town car service. Event space at this hotel measures 10000 square feet (929 square metres) and includes a conference centre. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Best Western Gateway Grand. An area shuttle within 15 miles and A roundtrip airport shuttle (available 24 hours) are free. Self parking is free.

This 3-star Gainesville hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 6:00 AM to 10:00 AM.
Gator's Den Sports Grill – This theme restaurant specialises in American cuisine and only serves dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times and on request
  • Free area shuttle up to 15 miles
  • Free bus station shuttle
  • Limo/town car service
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Gator's Den Sports Grill

Things to do

  • 24-hour gym
  • Games
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 8 meeting rooms
  • Computer station
  • Conference centre (10,000 square foot of space)
  • Coworking space

Outdoors

  • Free pool cabanas
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Spa

  • Couples treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1998
  • Communal living room
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property
  • Tuscan architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Fan
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for USD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Cashless transactions are available
Parties and events are allowed on site
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Best Western Gateway Grand offers transfers from the airport. Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't allowed at Best Western Gateway Grand.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Plus Gateway Grand
Best Western Plus Gateway Grand Gainesville
Best Western Plus Gateway Grand Hotel
Best Western Plus Gateway Grand Hotel Gainesville
Best Western Gateway Grand Hotel Gainesville
Best Western Gateway Grand Hotel
Best Western Gateway Grand Gainesville
Best Western Gateway Grand
Best Western Hotel Gainesville
Best Western Gainesville
Gainesville Best Western
Best Gateway Grand Gainesville
Best Western Gateway Grand Hotel
Best Western Gateway Grand Gainesville
Best Western Gateway Grand Hotel Gainesville

Reviews

Best Western Gateway Grand Reviews

8.6

Excellent

8.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 754 out of 1325 reviews
Rating 8 - Good. 303 out of 1325 reviews
Rating 6 - Okay. 153 out of 1325 reviews
Rating 4 - Poor. 67 out of 1325 reviews
Rating 2 - Terrible. 48 out of 1325 reviews

Reviews

10/10 Excellent

Sarah

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient. Staff very helpful.
Stayed 1 night in Jul 2025

10/10 Excellent

Beth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy access from interstate. Loads of parking. Breakfast was excellent. Room was spacious.
Stayed 1 night in Jul 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very easy!!
Stayed 1 night in Jul 2025

6/10 Okay

Sandra

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Hotel rooms were clean with easy access from the freeway. The bad experience my parents and I have from our stay, was the breakfast buffet, because we went told it ends at 9am, but 10 min before 9am there was coming out an Army from the kitchen to pick everything out, without any chance to get more of that. Also Lady in the eggs making table deny to
Stayed 1 night in Jul 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, property conditions & facilities
We love this property, the staff is very nice! The beds are comfy and room is clean. We have been here before and will come again!
Stayed 2 nights in Jul 2025

6/10 Okay

Jeannine

Stayed 2 nights in Jun 2025

2/10 Terrible

Amy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

unsafe- misrepresentation w/ online pictures

Stayed 1 night in Jul 2025

10/10 Excellent

Elba

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I loved the pool and hot tub! We really liked the breakfast options. The omelet bar was really neat, wish they had more options to add on the omelet. He did kind of burn our omelets, but we still ate them. The bathroom is on the smaller side, but the room is spacious. We were able to do our laundry there as well. $4 for washer and dryer.
Stayed 1 night in Jul 2025

8/10 Good

Royce

Stayed 1 night in Jun 2025

6/10 Okay

Denise

Stayed 1 night in Jul 2025

6/10 Okay

Cecile

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
On 7-5-25 we went for coffee. There was somebody talking loud gossip, dancing & singing in breakfast area. A young female employee. Same girl that stood behind me as I topped my kids waffle , asked another employee that was with her, why do we have to clean up after these people now ? She continued to say they are just gonna keep messing it up. Why can't we do it at the end? In a rude loud way for guest to feel uncomfortable. Unprofessional. This is a quiet area. We go for the scenic views and peaceful springs in the area. This girl clearly has no hospitality training, manners or respect. Maid staff left little black curley hairs all over the tub, sink , toilett and somehow on my baby's sippy cup in mini refrigerator. Disgusting. Giant red ant in the bathroom. Our light bulb in bathroom was burnt out for 1 day however the kind gentleman who were very nice fixed it immediately. The front desk staff was helpful & clearly was trained in the hospitality field. They were professional & respectful.Food was okay.They did have a omelet station made fresh, waffles and much more.The pool look nice though we never used it.The room Was nice and cold .Overall I would have rated higher if that one unprofessional girl did her job quietly without complaining in front of guests.Also if my room wasn't filled with hairs.My kids found someone's medication under bed which shows the rooms are cleaned quickly but not thoroughly.I will NOT bring my family to this hotel again for those reasons
Stayed 2 nights in Jul 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our 4 of July family time .

Family time for the 3 days we had a great time . Help us as needed it bigger room , breakfast time was good . The only thing was young men who cookies the eggs omelette in the morning act race to my husband when my husband ask him for eggs , & when the next person came to him at the some time my husband just asked him for his eggs to be done , will do the others & not my husband this is the only downfall I hope he can do better in this area we love All people we don’t look or act do to color we bleed the same blood is Red . Other then that the hotel was great for the time we stayed in we are very grateful for all who took care of Us , we will came again.
Stayed 3 nights in Jul 2025

10/10 Excellent

laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super nice and helpful.
Stayed 2 nights in Jul 2025

10/10 Excellent

Sanjeev

Stayed 1 night in Jul 2025

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is nice. The rooms are okay, but could definitely use some thorough cleaning and updating. Our room was comfortable. The pool area is very nice and large. Breakfast is good, parking is easy, location is convenient.
Stayed 2 nights in Jun 2025

2/10 Terrible

Militzie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bed Bugs! Beware!

And checked right back out immediately. The garbage was not emptied, there was a dirty washcloth in the bathroom, and there were makeup marks on the sheets. Then, to top it off… A bedbug walks across the bed! Beware! And the management will tell you they can’t give you your money back even when you show them a picture of the bedbug, if you have booked on a third-party site.
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
We stay here every time we're on the road to South Florida. Excellent staff and a great breakfast.
Stayed 1 night in Jun 2025

4/10 Poor

James

Travelled with family, Travelled with group
Disliked: Amenities, property conditions & facilities
Loud partying all night and no security. Dogs barking, poor water pressure, outdated, some of the lights didn’t even work. Zero concern when I reported the situation the next morning to hotel management. Great location, but expected way better.
Stayed 2 nights in Jun 2025

8/10 Good

arthur

Stayed 2 nights in Mar 2025

8/10 Good

sang

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Christopher

Stayed 2 nights in Jun 2025

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, amenities
Friendly staff and great location for our needs. Hotel is a little old, but still nice.
Stayed 1 night in Jun 2025

4/10 Poor

Robert

Travelled with partner
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
On the last day of our stay, the room was not cleaned and the towels were not replaced. On the first day of our stay, the room was cleaned but someone left the door open and unlocked. The water pressure in the shower was woefully inadequate and the light over the sink had one bulb out and another that was flickering. One of the bulbs in the fixture by the shower was also flickering.
Stayed 4 nights in Jun 2025