Best Western Gallup West

2.5 star property

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Photo gallery for Best Western Gallup West

Lobby
Dining
Business centre
Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave | Desk, iron/ironing board, free wired Internet, bed sheets
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
111 Twin Buttes Road, Gallup, NM, 87301
  • Place, Rio West Mall
    ‪5 min drive‬
  • Place, Rex Museum
    ‪6 min drive‬
  • Place, Gallup Cultural Center
    ‪6 min drive‬
  • Airport, Gallup, NM (GUP-Gallup Municipal)
    ‪4 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(105 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(56 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

8.6 out of 10
Excellent
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.8 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4

Standard Room, 2 Queen Beds, Accessible, Refrigerator&Microwave

  • Sleeps 4

Standard Room, 1 King Bed, Accessible, Refrigerator&Microwave

  • Sleeps 2

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4

Room With Two Queen Beds-Non-Smoking

  • Sleeps 4

Double Accessible-1 King Mobility Accessible Communication Assistance Roll In Shower Microwave And Refri

  • Sleeps 2

Accessible-2 Queen, Mobility Accessible, Communication Assistance, Bathtub, Microwave And Refrigerator, Non-Smoking

  • Sleeps 4

Accessible-1 King, Mobility Accessible, Communication Assistance, Bathtub, Microwave And Refrigerator, Non-Smoking

  • Sleeps 2

Accessible-1 King, Mobility Accessible, Communication Assistance, Roll In Shower, Microwave And Refrigerator, Non-Smoking

  • Sleeps 2

1 King Bed, Nonsmoking, Chair With Ottoman

  • Sleeps 2

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About this property

Best Western Gallup West

Hotel in Gallup with indoor pool and free breakfast
An indoor pool, a fitness centre and coffee/tea in a common area are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and laundry facilities.
Best Western Gallup West offers 60 accommodations with coffee/tea makers and a hairdryer. 35-inch flat-screen televisions come with digital channels. Bathrooms include baths or showers with a rainfall showerhead, and complimentary toiletries.

This Gallup hotel provides complimentary wired Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
The free breakfast at Best Western Gallup West gets good marks from our customers. During your stay, you'll be close to Rio West Mall. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free on-the-go breakfast served daily
  • Free WiFi and wired Internet in some public areas
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a business centre, convenience store and laundry facilities
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 7 minutes by car from Rio West Mall and 7 minutes from Plaza del Norte
  • Cats and dogs welcome for a fee
Best Western Gallup West offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi and wired Internet. You'll find a business centre on site. Free breakfast is available daily. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Best Western Gallup West. Self parking is free.

This Gallup hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Built in 2005
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 35-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 17

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Indoor pool
The following facilities are closed on Friday and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night, plus a deposit of USD 100 per stay
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Administrative fee: USD 2.50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 30 per pet, per night
  • Late check-out fee: USD 17 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Gallup West Hotel
Hampton Inn Gallup West
Hampton Inn Gallup West
Best Western Gallup West Hotel
Best Western Gallup West Gallup
Best Western Gallup West Hotel Gallup

Best Western Gallup West Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 711 out of 1235 reviews
Rating 8 - Good. 321 out of 1235 reviews
Rating 6 - Okay. 107 out of 1235 reviews
Rating 4 - Poor. 50 out of 1235 reviews
Rating 2 - Terrible. 46 out of 1235 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Thomas

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Booked the room an hour before arrival. Smooth check in. Clean room and there was coffee and breakfast in the morning. Only bad thing was barking dogs. There seemed to be a lot of dogs.
Stayed 1 night in Nov 2025

10/10 Excellent

Bailey

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great stop for a night. Had someone above us with loud steps but it didn’t bother us. Breakfast was simple but enough options for all ages.
Stayed 1 night in Nov 2025

8/10 Good

Tamara

Liked: Cleanliness, amenities, property conditions & facilities
Decent accommodations, clean room. Evening desk clerk was not particularly pleasant. Was not overtly unpleasant, just seemed put out with questions or assistance. Not friendly.
Stayed 1 night in Nov 2025

10/10 Excellent

Cheryl, Durango

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our grandsons were excited they had a working pool, the last several Hampton Inn had the pool closed. The room and hotel was clean. It is an older property that has missing and broken grout and tiles in the bathroom. I always wipe down all surfaces with sanitising wipes and pleasantly surprised that the wipes didn’t show dirt after cleaning surfaces. The front desk and breakfast personnel were a delight to meet. It is off the highway so there was some road noise so if you need total quiet you need to be aware. Overall would stay here again
Stayed 1 night in Nov 2025

8/10 Good

Pam

Stayed 1 night in Oct 2025

6/10 Okay

Peggy

Stayed 1 night in Nov 2025

8/10 Good

Joyce

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 1 night in Nov 2025

10/10 Excellent

Richard

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Imagine going to breakfast and the staff member, Cecilia, greets you with a huge smile, a good morning greeting and invites you to share in her HOMEMADE biscuits and gravy!! Kudos to this lovely lady who has worked at this hotel for the past 25 years! Hard working people like Cecilia represent the heart and soul of America!! Thank-you Cecilia for starting our long road trip with a smile on our face.
Stayed 1 night in Nov 2025

8/10 Good

Victor

Stayed 2 nights in Nov 2025

10/10 Excellent

Lori, Deerfield

Stayed 1 night in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoy
Stayed 1 night in Nov 2025

2/10 Terrible

Lorraine

Stayed 1 night in Sep 2025

6/10 Okay

Paul

Liked: Cleanliness, staff & service, amenities
Nice place
Stayed 1 night in Oct 2025

6/10 Okay

Margaret

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room was not what I thought I’d booked online. Was suppose to have walk-in shower not a tub. Front desk said this was the room I booked.
Stayed 1 night in Nov 2025

8/10 Good

Karen

Stayed 1 night in Nov 2025

6/10 Okay

Victor

Stayed 2 nights in Nov 2025

8/10 Good

Stephen, Woodland

Liked: Cleanliness, amenities, property conditions & facilities
Our room was nice and clean and furnished nicely. Hot water was a problem in the morning, not lasting very long. But breakfast was served with hot coffee.
Stayed 1 night in Oct 2025

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and spacious
Stayed 1 night in Nov 2025

10/10 Excellent

Kendahl

Stayed 1 night in Nov 2025

8/10 Good

Eugene, Menomonee Falls

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Nancy

Stayed 1 night in Oct 2025

8/10 Good

Renee

Liked: Cleanliness, staff & service, amenities
We were very satisfied. We will stay again the next time we go through
Stayed 1 night in Nov 2025

10/10 Excellent

Jennifer, Mesa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location, clean and quiet for a one night stop.
Stayed 1 night in Nov 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 2 nights in Oct 2025

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything from the room to the breakfast are to the lobby was clean and welcoming.
Stayed 1 night in Oct 2025