My husband had an allergy attack almost immediately upon entering into the property. It had a weird smell. We stayed for about 30 minutes. Walked around. Touched nothing and still my husbandâs allergies started to kick in. So we left, all of us. Also, the backyard of the house has a view of a RV/trailer park. It wasnât very pretty. I spoke with the person managing the property, sheâs gonna have a check for mold. Weâll see what happens with thatâŠ
Spectacular house; lots of space for a large group; elevator worked beautifully for elderly parent as well as for moving heavy objects. Will hopefully book next year! Property manage was responsive to our needs/concerns. Thank you so much Marisol!
It was perfect! Clean! Marisol was great to communicate with both prior to our stay as well as during the stay. I had 8 seniors (the oldest was 95) and the elevator was perfect. We will be back for sure
The house exceeded all of our needs for 5 couples. The place was extremely clean, and felt like home for a weekend. The BBQ was the best pit Iâve had at a VRBO, it was a large pit with a smoker on one end which made grilling steaks and hamburgers easy for 10 people. It rained a majority of our stay, and if I had one small complaint, it would be lack of cover getting from downstairs to upstairs in the rain. But I would definitely stay here again in the future.
Clean. Only 4 partial rolls of toilet paper for a place that sleeps 17. When we called for a few rolls of toilet paper, we were told they only provide starter paper although there were combination lock cabinets with paper. Very poor customer service. We were texted a few hours later after we had to make the trip for more. Something needs to be done with the stairs. The handrail does not go all the way to the bottom of the staircase and the last step blends with the flooring below. We had 2 elderly people fall on the last steps and one is currently in the hospital with a fractured hip. Also, we took the garbage out to find that 3 of the 4 cans were already full including building materialsr they
This property appears very beautiful in the ad. And it is stunning when you drive up to it however it's not on the beach not as close to the beach as it states either. There were so many issues a. The oven didn't work was broken. B. The cook stop was cracked and every time it got hot the child lock would engage and shut it off. C. Wanted to showers barely trickled. D. There were molded baked potatoes on the grill gross! E. The washing machine was very rusty and left rust on the towels from the home as well as our clothes! F. Half of the light bulbs were out we had to keep moving light bulbs to be able to see wherever we were set up. G. No dish towels, no dish sponge, barely enough towels and washcloths for people to use it's supposed to be set up for 17 people with 11 towels total? G. The breaker and the main dining area and living area kept flipping leaving us in the dark. H. There was mold in one of the showers. I. The child's playground toy in the back was broken where the kids climb up and was a potential hazard for kids, thank goodness we were all adults. J. You nearly need to be a mechanical engineer to operate the elevator, as if every door The elevator is stuck on whatever floor. K. Cleanliness was not observed there as there was long black hair in the master bath tub and shower. L. Three half rolls of toilet paper for four baths. And a half roll if that of paper towels. Contacting the owner was pretty much useless she wanted to give us a small credit even though we
We had a quick weekend stay. The house is truly awesome. The elevator is a complete life savor with my elderly parents. I wish we could of spent more time there.
The communication was excellent. They answered all of our questions promptly The only thing that I found a bit odd were the door looks. I took a little while to get it figured out, but besides that the property is beautiful, the upper decks and views are awesome.
I would definitely do it again.
We had 15 family members from Ohio Arkansas and Texas on vacation together . This house had plenty of space and never felt crowded. The house was beautiful and we were able to check in eairl . The host was verry helpful and responded quickly. Over all it was a great experience
The property was great. We stayed at this property in 2022. It was refreshed inside and out very nicely. No one has any complaints. The kitchen was great, and the bedrooms were comfortable. I personally could have used a few more pans but it was well supplied.
We decided to rent a home this year that would fit our entire family. New traditions. Check in was supposed to be at 4pm. Well I was excited when the owner called around 10am and told me the house was ready and we could have early check in. The house is beautiful. The decor is nice with hardwood floors and tiled bathrooms. The master bedroom is fantastic, everyone wanted to bathe in that shower. The other bedrooms were just as described in the VRBO app. They were large enough for several people to stay. The elevator was a great help. It was sensitive. The only downside which the owner did explain was the oven and stove. They were a little bit outdated. I called about the stove and she guided me on how to use it. Everything was great and we had a wonderful time. I hope to do this again, probably in the summer!
The property owner was great. She answered any questions i had before the trip. She texted me the daybwe were arrivingbto let us know the house was ready early. The elevator was so helpful with taking groceries and luggage upstairs. The location Was great. My grandkids ebjoyed the week there. Bedrooms worked out perfect for a group of 12. We would stay there again
This is a beautiful property that sits in a safe, quiet, clean neighborhood away from the hustle and bustle of Galveston. The home is spacious, well stocked with linen and kitchen tools/dishes. The A/C is cold and the hot water is hot for all 10 of us! The separate living spaces allows for the kids to have a space to watch TV and play. The washer and dryer, while dated, works great. The outside shower has warm water and works great to get the sand off. The yard is spacious and well manicures, but watch out for fire ants! The swing set is a little rickety, but held up! We had a wonderful stay and the owner is easy to reach and very nice! Great for large, multi-family use.
When we arrived at the rental, the lockbox was opened and broken off. So no key was in the box. Called the contact and she answered right away. She led me to the another key.
Within 5 minutes of being there, walking up the stairs a picture is falling to the ground. Again - called the contact answered right away.
Getting into the house and walking around, it was very very dirty. The floor was not swept or mopped. There was clumps of hair on the bathroom floors, used eyelashes on the counter and all over the floor. Fingernails on the chairs. Unopened condoms stuck in decorations. Piles of dirt on the floor. The decks had chairs flung around, trash lying around. Weâve had to go to the store for cleaning stuff and spend hours cleaning just so we could stay there. I reached out to the contact - now no reply. 2 days later - still havenât heard anything from her.
The living room furniture was outdated and not in good shape. Also dining room table was very wobbly.
Overall, the house was ok. Upstairs was nice and the house was very roomy. Elevator was a plus since we had elderly and handicapped people. Pictures shown are not updated to what the house actually looks like.
In short words: THE BEST AND AMAZING PLACE, ..Plenty of space, EVERYTHING we NEEDED we had it.. PLEASEdo not hesitate to rent this incredible property.
Entering the house requires climbing 3 flights of stairs. We came in after dark to unlit stairs. Once we got in the house we expected to turn on the outside lights to see to unload everything. Only a couple of lights worked so we had to use the car lights and our phones to see to bring everything in. We expected to be able to use the patio for supper but could but since the lights did not work. When we reported this we were told they would fix it after we left since it was not an emergency. We were told we could take some bulbs out of the kitchen fixtures and put them outside. The fixtures were in such bad shape we did not do that. I sent them a picture of the fixture and asked again to get them fixed. This time the manager said they were on vacation and could not do anything about it.
The dishwasher was not connected to the cabinet on one side. The disposal was stopped up so the dishwasher drained into the sink. We fixed that. The ice maker in the refrigerator made almost no ice.
There were not nearly enough towels so we had to wash towels. There was no detergent for that. This was by far the least stocked house we have ever stayed in. Fortunately we brought all the pans and such we needed to cook with.
The grill we wanted to use was disgustingly dirty and rusty.
We rent these type houses usually two times a year. This was by far the worst experience we have ever had. We have never been treated so dismissively by a manager or been in a house that was in such shape.