Booking was easy. The condo was a little hard to find, especially in the dark. There is more signage that you can see in the daylight. Overall, the condo is as described, except there aren't bunk beds in the hall. It's a single twin. A few misses to list: there were crumbs in the utensil holder, food left on a plate, dirty glasses, etc. Also, no pepper (there was a salt shaker). There was no bath mat, so we just used a towel, but it was a bit slippery. The overhead light in the bedroom had a short pull chain that I couldn't reach - had to get my daughter to turn the light on and off for me each time. It also gets hot in the main area of the condo. Some sort of fan would be appreciated. You get told in the welcome/check-in instructions to not put the thermostat below 72 or it will freeze up and that any repairs needed due to moving the thermostat lower than 72 will result in charges to your card. Get the a/c fixed! Also, several reminders that the My Galveston Getaway doesn't manage the condo property, thus they can't be blamed/held responsible for issues not related to the condo itself. Well, during our stay the wifi was out due to storm damage (not a huge deal for us). Also, on our first night, fecal matter was found in the pool which as you can imagine ruined our first evening. We were told by a property employee that the pool would be closed for 24 hours by state law, but there were people swimming the next morning.