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Quinta Real Monterrey

5.0 star property
VIP Access

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Photo gallery for Quinta Real Monterrey

Relax in style with a spacious lobby featuring a tufted sofa, armchairs, and a grand chandelier.
Experience the grandeur of our lobby, featuring a stunning ceiling mural and elegant columns.
Relax in our serene spa area featuring a large hot tub surrounded by decorative elements and natural light pouring in through the arched ceiling.
Relax in a grand seating area with plush sofas and armchairs, or enjoy refreshments at the sophisticated bar counter.
Relax in style with a drink at our elegant bar, featuring a curved design, ornate mirror, and comfortable seating.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Parking included
  • Spa
  • Breakfast available

Explore the area

Map
Av. Diego Rivera No. 500, Col. Fracc. Valle Oriente, San Pedro Garza García, NL, 66260
  • Fashion Drive
    ‪2 min walk‬
  • Plaza Fiesta San Agustin
    ‪3 min walk‬
  • Macroplaza
    ‪5 min drive‬
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪31 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Master Suite King

Master Suite King | 1 bedroom, premium bedding, minibar, in-room safe

Master Suite King

8.0 out of 10
Very good
(12 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Gran Clase Torre Ejecutiva Dos Camas

Gran Clase Torre Ejecutiva Dos Camas | 1 bedroom, premium bedding, minibar, in-room safe

Gran Clase Torre Ejecutiva Dos Camas

  • 57 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Governor Suite King

Governor Suite King | 1 bedroom, premium bedding, minibar, in-room safe

Governor Suite King

  • 105 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite Two Beds

Master Suite Two Beds | 1 bedroom, premium bedding, minibar, in-room safe

Master Suite Two Beds

8.6 out of 10
Excellent
(4 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Gran Clase Two Beds

Gran Clase Two Beds | 1 bedroom, premium bedding, minibar, in-room safe

Gran Clase Two Beds

10.0 out of 10
Exceptional
(5 reviews)
  • 57 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Gran Clase Torre Ejecutiva King

Gran Clase Torre Ejecutiva King | 1 bedroom, premium bedding, minibar, in-room safe

Gran Clase Torre Ejecutiva King

8.0 out of 10
Very good
(2 reviews)
  • 57 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Gran Clase King

Gran Clase King | 1 bedroom, premium bedding, minibar, in-room safe

Gran Clase King

  • 57 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Quinta Real Monterrey

Luxury hotel with full-service spa and fitness centre
This smoke-free hotel features a full-service spa, an indoor pool and a restaurant. Self parking is free. Other amenities include a fitness centre, a bar/lounge and WiFi in public areas. Housekeeping is available on request.
Quinta Real Monterrey offers 165 accommodations with minibars and a safe. Beds feature premium bedding. Televisions come with premium satellite channels and pay-per-view films. Bathrooms include bathrobes, slippers, designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has couples treatment room(s). Services include massages. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Quinta Real Monterrey. During your stay, you're just a quick walk from Showcenter Complex. You'll find features such as free self-parking, plus a full-service spa and an indoor pool.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at TIERRA MIA
  • Continental breakfast served daily for a fee
  • WiFi in some public areas for a fee
  • Take a swim in the indoor pool
  • Treat yourself to massages at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • 8 minutes by car from Fundidora Park and 6 minutes from Macroplaza
  • Airport and local-area shuttle service available for a fee
Quinta Real Monterrey offers its guests a full-service spa, an indoor pool, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is available in public spaces for a fee.

Business amenities include a business centre and meeting rooms. Multilingual staff, tour/ticket assistance, and a garden are also featured at the luxury Quinta Real Monterrey. An airport shuttle (available on request) and an area shuttle are available for a fee. Free self parking is available.

This 5-star San Pedro Garza García hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 6:00 AM to noon.
TIERRA MIA – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of Preferred Hotels & Resorts.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (MXN 141 per stay)

Parking and transport

  • Return airport shuttle (surcharge) from 7 AM to 7 PM on request
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily continental breakfast available 6:00 AM to noon for a fee: MXN 387 for adults and MXN 176 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • TIERRA MIA

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Shopping

Family friendly

  • In-room babysitting
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers

Full-service spa

  • Couples treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Pay films
  • TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Quinta Real Monterrey

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately MXN 387 for adults and from MXN 176 for children
  • Fee for wireless Internet in public areas: MXN 141.00 per stay (rates may vary)
  • Airport shuttle fee: MXN 450 per vehicle (one-way)
  • Airport shuttle fee per child: MXN 450 (one-way), (from 1 to 12 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Quinta Real Monterrey offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Quinta Real
Hotel Quinta Real Monterrey
Hotel Quinta Real Monterrey Garza Garcia
Monterrey Quinta Real
Quinta Real Hotel Monterrey
Quinta Real Monterrey
Quinta Real Monterrey Garza Garcia
Quinta Real Monterrey Hotel
Quinta Real Monterrey Hotel San Pedro Garza Garcia
Quinta Real Monterrey Mexico/San Pedro Garza Garcia, Nuevo Leon
Quinta Real Monterrey Hotel Garza Garcia
Monterrey Quinta Real Hotel
Quinta Real Monterrey San Pedro Garza Garcia

Quinta Real Monterrey Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 631 out of 1000 reviews
Rating 8 - Good. 157 out of 1000 reviews
Rating 6 - Okay. 88 out of 1000 reviews
Rating 4 - Poor. 74 out of 1000 reviews
Rating 2 - Terrible. 50 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Alejandro Fernando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien, solo que el check in era a las 3 pm y me lo hicieron a las 5 pm y al momento de pedir prorroga para salir un poco mas tarde, me dejaron salir solo 1 hora mas tarde
Stayed 1 night in Apr 2025

6/10 Okay

Eleuterio, Spring

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
AC didnt work, had to change room at 11:45 PM
Stayed 2 nights in Apr 2025

10/10 Excellent

Eric

Stayed 3 nights in Apr 2025

4/10 Poor

ibeth magdalena

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Gran decepcion

La hab 418 y 411 no sirve el aire acondicionado, hablamos a recepción y mandaron al técnico, en la hab 418 el refri esta roto y no sirve, las condiciones del lo by y restaurante son excelentes, pero la vdd por lo que pagamos por las dos habitaciones por 3 noches se codo corto en mis expectativas, no me quedaría de nuevo en este lugar.
Stayed 3 nights in Apr 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Laura, South Padre Island

Stayed 1 night in Mar 2025

8/10 Good

Gloria, Laredo

Liked: Cleanliness, staff & service, amenities
El agua se quedaba estancada en el lavabo y en la regadera.
Stayed 1 night in Mar 2025

10/10 Excellent

Brian

Stayed 1 night in Mar 2025

10/10 Excellent

Francisco J, Plano

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Michael

Stayed 1 night in Mar 2025

6/10 Okay

MARIA DEL PILAR

Travelled with group
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The swimming pool and common areas were a bit careless. The prices for breakfast at the hotel were higher than at the surrounded restaurants. The room and bedroom was very comfortable. The supplies (water, soap, shampoo and body lotion) at bedroom weren't replaced every day.
Stayed 3 nights in Mar 2025

2/10 Terrible

Juan, Houston

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed at several Quinta Real locations and always had fantastic experiences, which made this visit to Quinta Real Monterrey all the more disappointing. This property is not living up to the brand’s reputation. The room I stayed in was outdated and felt worn out. The windows were dirty, and the shower had visible mildew—things you don’t expect from a hotel in this price range. It was clear the property hasn’t been properly maintained. The bar was another letdown. Service was incredibly slow, the hours were inconsistent, and I often had to get up and find someone just to order a drink. The entire experience made it feel like a budget resort, not a supposed luxury hotel. Quinta Real Monterrey has so much potential, but it desperately needs serious renovations and better management. Until they invest in bringing it back up to standard, I’ll be staying elsewhere.
Stayed 1 night in Mar 2025

2/10 Terrible

Juan, Houston

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve always been a fan of Quinta Real properties—beautiful hotels with great service and attention to detail. Unfortunately, Quinta Real Monterrey was a huge disappointment and nowhere near the standard I’ve come to expect from this brand. The rooms are extremely dated, with dirty windows that clearly haven’t been cleaned in a long time. The shower had mildew, and overall, the place just felt neglected. For a hotel with this history and reputation, it was really surprising to see how far it’s gone downhill. Service at the bar was just as bad—slow, inconsistent hours, and I had to flag people down just to get a drink. It felt more like a cheap resort than a luxury property. It’s a shame because this place could be great again, but it needs a major facelift and a renewed focus on service. Until then, there are much better options in Monterrey for the price. I won’t be coming back anytime soon.
Stayed 2 nights in Mar 2025

10/10 Excellent

Massimiliano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Felipe

Stayed 1 night in Mar 2025

10/10 Excellent

ALEJANDRO

Stayed 4 nights in Feb 2025

10/10 Excellent

Brian

Stayed 1 night in Mar 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Jorge

Stayed 2 nights in Feb 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great service all around, the bar is great as are the restaurant and rooms.
Stayed 1 night in Feb 2025

10/10 Excellent

Jesus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel to stay in Monterrey!
Stayed 2 nights in Dec 2024

2/10 Terrible

Nelly

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms (rented 3 different ones) can be compared with a cheap stinky motel. They are dirty and moldy.
Stayed 3 nights in Jan 2025

2/10 Terrible

Nelly

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
This inside of the rooms can be compared to cheap moldy and stinky motels. I will never stay here again. Huge regret.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Very mice hotel, will stay again
Stayed 3 nights in Jan 2025

6/10 Okay

Dallas

Disliked: Property conditions & facilities
Only able to communicate with one staff member due to language barrier. Rooms extremely dark, several plugs not working, totally unsuitable for anyone with any form of physical disability. Over priced. Would not recommend.
Stayed 4 nights in Jan 2025