Econo Lodge Inn & Suites Gatlinburg at the Convention Center

2.0 star property

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Photo gallery for Econo Lodge Inn & Suites Gatlinburg at the Convention Center

Iron/ironing board, free WiFi, bed sheets, alarm clocks
Lobby
Seasonal outdoor pool
Seasonal outdoor pool
Free daily buffet breakfast

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Breakfast included
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
135 Reagan Dr, Gatlinburg, TN, 37738
  • Gatlinburg Convention Center
    ‪1 min walk‬
  • Anakeesta
    ‪9 min walk‬
  • Ripley's Aquarium of the Smokies
    ‪9 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪82 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(61 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(125 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds, Non Smoking

  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds, Non Smoking

  • Sleeps 4
  • 2 King Beds

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About this property

Econo Lodge Inn & Suites Gatlinburg at the Convention Center

Hotel with free breakfast, steps from Gatlinburg Space Needle
Along with a seasonal outdoor pool, this hotel has a 24-hour front desk and free breakfast. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine.
Econo Lodge Inn & Suites Gatlinburg at the Convention Center offers 57 accommodations with coffee/tea makers and a hairdryer. LED televisions come with premium satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.
Econo Lodge Inn & Suites Gatlinburg at the Convention Center's great location gets high marks from our customers. During your stay, you're just a quick walk from Ripley's Aquarium of the Smokies. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a lift and a vending machine
  • Guests have great things to say about the location and the clean guestrooms
  • Steps from Gatlinburg Space Needle and 10 minutes on foot from Ripley's Aquarium of the Smokies
Free breakfast is available daily. WiFi is free in public spaces. A seasonal outdoor pool, a vending machine, and a lift are also featured at Econo Lodge Inn & Suites Gatlinburg at the Convention Center. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Gatlinburg hotel.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in April and close in October.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Econo Lodge Convention
Econo Lodge Inn Convention Center Gatlinburg
Econo Lodge Inn Convention
Econo Lodge Inn Convention Center
Econo Lodge Convention Center Gatlinburg
Econo Lodge Gatlinburg
Econo Lodge Inn Suites at the Convention Center

Econo Lodge Inn & Suites Gatlinburg at the Convention Center Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 483 out of 1003 reviews
Rating 8 - Good. 302 out of 1003 reviews
Rating 6 - Okay. 118 out of 1003 reviews
Rating 4 - Poor. 55 out of 1003 reviews
Rating 2 - Terrible. 45 out of 1003 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and snug Hotel room.

The location was great for walking around Gatlinburg. Good value for the small room and tight bathroom.
Stayed 1 night in Apr 2025

8/10 Good

Mary

Liked: Staff & service
Stayed 1 night in Apr 2025

8/10 Good

Kathy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything and could just walk.
Stayed 1 night in Apr 2025

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful they went above and beyond my expectations first time here there’s no transportation around and the front desk man was very kind to offer us a service I needed to drop off my daughter they were very kind
Stayed 3 nights in Apr 2025

10/10 Excellent

Devin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Valarie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great economy choice for our last minute 1 night trip to Gatlinburg. Staff were friendly. Really appreciated the nice hot water and good water pressure. Would stay here again for sure.
Stayed 1 night in Apr 2025

8/10 Good

Ruthann

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Barry

Stayed 2 nights in Mar 2025

10/10 Excellent

Anand

Liked: Cleanliness, property conditions & facilities
Awesome room and location
Stayed 1 night in Mar 2025

6/10 Okay

Brenda

Travelled with partner
close proximity to the Gatlinburg strip to walk. fair price. decent rooms. although the parking is terrible in that small parking garage.
Stayed 2 nights in Feb 2025

2/10 Terrible

Cynthia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

This place is NOT an 8.2 .

Don't be fooled by the 8.2. Rating. Honestly not sure where that came from. The FIRST room we had was dirty, dusty, stains on the pillows and sheets. The exterior door leading to the balcony didn't close all the way and the main room door had a security latch that was hanging by one screw! So of course it didn't work. So we asked to be moved to a new room; the second room was not much cleaner, the bathroom had hair all around the toilet it was gross. But at least the sheets ere clean and the doors worked, we were tired from driving all day to get there so we just dealt with is and my wife cleaned the bathroom, after she cried (No joke!). We made them come and clean the whole room the next morning. Lastly, there was a some large convention for the Future Farmers of America in town and so we have about 50 teenagers in the hotel, they ran all over the place and were very loud and totally unchecked until I called the front desk and asked them to do something about it.
Stayed 5 nights in Mar 2025

4/10 Poor

Kaylee

Travelled with family, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
We went to check in to our room and our sheets had yellow stains and dark brown stains all over it.
Stayed 2 nights in Mar 2025

10/10 Excellent

Sheena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We always enjoy our stay here! Easy walk to the strip but still quiet. Great service and easy parking.
Stayed 1 night in Feb 2025

6/10 Okay

Amy

Business traveller
Disliked: Staff & service, property conditions & facilities

Utility rooms turned into rentals

This used to be my favorite place to stay until they stuck me on the ground floor of the parking garage. Surrounded by cars, no view, and a back door that opens to a cement wall with a fence. The laminate floor is on a cement pad so it’s cold and cracks when you walk on it. The ceiling is a drop tile ceiling. I’m certain these rooms were storage or utility rooms at one time. Not pleased that I’ve paid $100 a night for this hole. Pics attached are the “view” Out the doors. Receptionist was less than friendly and sent me to third floor room even though I specified first floor in my reservation. I pointed this out and she assigned me this gem. Please treat your customers (especially repeat customers) better than this. I’ll not be returning for awhile. There are many other choices in Gburg.
Stayed 2 nights in Mar 2025

8/10 Good

Russell

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
WI-FI poor
Stayed 3 nights in Mar 2025

8/10 Good

Sheila

Would stay again

Stayed 3 nights in Mar 2025

2/10 Terrible

Tammy

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never again

I could hear the toilet flushing from the people upstairs through the wall, constantly. Garbage dumpster located outside my window, the truck came every day around 4am, it was extremely loud. Room was old and not clean. No lock latch on the door, so I couldn’t lock the door, the cleaning people just came in when they wanted to with little to no warning. Constant bathroom faucets leaking. Worst hotel I have stayed in, will not stay at another one.
Stayed 4 nights in Mar 2025

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Timmy

Liked: Amenities
Nice,clean and comfortable.Close to where I want to go.Will return
Stayed 1 night in Feb 2025

8/10 Good

Jerry

Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Stayed 3 nights in Dec 2024

10/10 Excellent

Robert

Will definitely stay again
Stayed 5 nights in Feb 2025

8/10 Good

ROBIN

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Joy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed in booking

Nice family stay. The only problem I accidentally forgot to add a day. So went back to edit hotel.com wouldn’t edit my stay called customer service they wouldn’t edit my stay I had to book through the hotel for double the price. I was already book for 5 days at Econo Lodge and I admit it was my mistake on dates. But I feel Hotels.com.com could have helped me out or hotel. Highly disappointed. The interesting thing is we had a family staying they that was booking 4 room for 6 days each!!!! Guess money more important than customer satisfaction
Stayed 1 night in Feb 2025