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Edgewater Hotel - Gatlinburg

3.0 star property

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Photo gallery for Edgewater Hotel - Gatlinburg

Indoor pool, outdoor pool
Front of property – evening/night
Fireplace
Romantic Room, 1 Queen Bed, Jetted Tub | Desk, iron/ironing board, free WiFi, bed sheets
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Parking available
  • Gym

Explore the area

View in a map
402 River Rd, Gatlinburg, TN, 37738
  • Place, Gatlinburg SkyPark
    ‪3 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪4 min walk‬
  • Place, Gatlinburg Convention Center
    ‪4 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪67 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds (Riverside)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds (Riverside)

9.0 out of 10
Wonderful
(221 reviews)
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Romantic Room, 1 Queen Bed, Jetted Tub

Romantic Room, 1 Queen Bed, Jetted Tub | Desk, iron/ironing board, free WiFi, bed sheets

Romantic Room, 1 Queen Bed, Jetted Tub

9.2 out of 10
Wonderful
(36 reviews)
  • 28 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible, Mountainside

Standard Room, 1 King Bed, Mobility Accessible, Mountainside | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Mobility Accessible, Mountainside

8.6 out of 10
Excellent
(8 reviews)
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, River View

Room, 1 King Bed, River View | Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, River View

9.0 out of 10
Wonderful
(42 reviews)
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Mountainside

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds, Mountainside

8.8 out of 10
Excellent
(243 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Edgewater Hotel - Gatlinburg

Hotel with free breakfast, 4-minute walk to Ripley's Aquarium of the Smokies
An indoor pool, an outdoor pool and a fitness centre are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a business centre and conference space.
Edgewater Hotel - Gatlinburg offers 205 air-conditioned accommodations with coffee/tea makers and a hairdryer. Rooms open to balconies. Cable televisions are provided. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Edgewater Hotel - Gatlinburg gets high marks from our customers. During your stay, you're just a quick walk from Ripley's Aquarium of the Smokies. Free WiFi in public areas, an indoor pool and a gym are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the indoor and outdoor pools
  • Amenities include a business centre, meeting rooms and conference space
  • On-site recreation includes a gym
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • Just a 4-minute walk from Ripley's Aquarium of the Smokies and 4 minutes on foot from Gatlinburg SkyPark
Edgewater Hotel - Gatlinburg offers its guests an indoor pool, an outdoor pool, and a fitness centre. WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Free breakfast is served daily. A terrace, a vending machine, and a fireplace in the lobby are also featured at the business-friendly Edgewater Hotel - Gatlinburg. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Gatlinburg hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 16.46 per day)
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Fishing
  • Gym
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from October 26 2025 to October 26 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Cots (infant beds) are available for USD 20.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 16.46 per day
  • Crib (infant bed) fee: USD 20.0 per day
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

Property is also known as

Edgewater Gatlinburg
Edgewater Hotel
Edgewater Hotel Gatlinburg
Gatlinburg Edgewater
Gatlinburg Edgewater Hotel
Hotel Edgewater
Edgewater Gatlinburg
Edgewater Hotel Gatlinburg
Edgewater Hotel - Gatlinburg Hotel
Edgewater Hotel - Gatlinburg Gatlinburg
Edgewater Hotel - Gatlinburg Hotel Gatlinburg

Edgewater Hotel - Gatlinburg Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1386 out of 2532 reviews
Rating 8 - Good. 699 out of 2532 reviews
Rating 6 - Okay. 314 out of 2532 reviews
Rating 4 - Poor. 82 out of 2532 reviews
Rating 2 - Terrible. 51 out of 2532 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Sarah

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice place to stay but not luxury at all. Beds old and uncomfortable. My husband and i stayed for 4 nights 5 days and the breakfast was the same every morning. Eggs...biscuit...gravy...sausage and of course your cereals, oatmeal...breads.. The outdoor/indoor pool looked amazing on the photos they shared, just didnt get the same feel.in person. Hotel nice just old and run down. Definitely needs a lot.of.updates
Stayed 4 nights in Sep 2025

8/10 Good

Jeffery

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the breakfast area. Parking garage spaces are very tight. We definitely would stay again.
Stayed 1 night in Sep 2025

6/10 Okay

Vernell

Liked: Staff & service
Stayed 3 nights in Aug 2025

6/10 Okay

Jeff

Travelled with family
Liked: Cleanliness
It’s was ok for the money very convenient
Stayed 2 nights in Jul 2025

8/10 Good

deborah

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Parking Fee!!

Edgewater has always been one of our favorite places to stay, especially when you get the Creekside rooms. That being said, there were a few hiccups this trip. We were charged a parking fee for each night that we stayed there, you’re not Vegas or a huge metropolitan downtown area, so really surprised by this after years of staying there and not being charged that. Then the second room that we had rented for our Friends, we told them after the first night that the refrigerator makes a horrible noise and they said that it’s self defrosting. We told them that that’s not what we thought it was doing, because it clunked all night long. They never came and took care of it. There’s a lot of things to really like about the facility, the view, the pool area, the rooms are nice and clean, the free breakfast is nice, and the convenience to walk over to the Main Street. But the parking fee really does bother me. If it’s used to cover the breakfast, then just add it to the nightly room cost.
Stayed 2 nights in Sep 2025

10/10 Excellent

Robert

Travelled with family
Nice place to stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Victoria

Stayed 2 nights in Sep 2025

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2025

2/10 Terrible

Adriane

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I haven't smoked in 20 yearsthis place smelled of smok,.the room was nasty, wasn't at all what I expected. Then the folks next door were slamming their doors constantly, I'd never stay or recommend this disgusting property, whatsoever.
Stayed 2 nights in Sep 2025

6/10 Okay

Rick

Liked: Property conditions & facilities
Disliked: Staff & service

Off-season bargain. Kinda.

This is an older hotel, well past it's prime. The rooms are spacious enough for two, and the bed was comfortable, but the bath towels are small and paper thin. Parking is an extra 16.50 per day, but it is covered. Awkward to get around if you plan to walk to shops and restaurants in town, but once you navigate your way out it is a 5 minute walk to most things. The breakfast was ok, the coffee not so much.
Stayed 2 nights in Sep 2025

10/10 Excellent

Nicole

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay - only complaint was paying to park at a property I had already paid to stay at - every thing else was wonderful, clean, polite folks
Stayed 1 night in Sep 2025

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Claire

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were helpful and friendly. Great location
Stayed 2 nights in Sep 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service
The parking garage is a awful! if you have a big truck or van don’t stay here! The spaces are tight and it’s only 6/4 feet tall. And they charge you $17.00 dollars a day to park in there garage. That’s on top of your room.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location to downtown, everything was within walking distance. We really enjoyed our riverside balcony at night.
Stayed 1 night in Sep 2025

10/10 Excellent

KELLI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location & friendly staff!
Stayed 2 nights in Sep 2025

10/10 Excellent

Stacie

Travelled with partner
Liked: Amenities
We could walk to town. We stayed right on the river. And parking was easy. The breakfast wasn't bad either.
Stayed 4 nights in Sep 2025

8/10 Good

Tina

Travelled with family, Travelled with partner
Close to everything
Stayed 2 nights in Sep 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet nice place.
Stayed 1 night in Sep 2025

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly , CLEAN rooms , prompt housekeeping Great breakfast . Super Location
Stayed 3 nights in Sep 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
❤️
Stayed 2 nights in Aug 2025

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

8/10 Good

Ignacio

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
walkable
Stayed 2 nights in Aug 2025