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Microtel Inn & Suites by Wyndham Gatlinburg

2.0 star property

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Photo gallery for Microtel Inn & Suites by Wyndham Gatlinburg

Exterior
Standard Room, 1 Queen Bed | Desk, iron/ironing board, cots/infant beds, rollaway beds
Suite, 1 Bedroom | Desk, iron/ironing board, cots/infant beds, rollaway beds
Lobby
Suite, 1 Bedroom | Desk, iron/ironing board, cots/infant beds, rollaway beds

Reviews

6.6 out of 10

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View in a map
211 Historic Nature Trl, Gatlinburg, TN, 37738
  • Place, Gatlinburg Convention Center
    ‪1 min walk‬
  • Place, Gatlinburg Space Needle
    ‪3 min walk‬
  • Place, Gatlinburg SkyPark
    ‪5 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪66 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, cots/infant beds, rollaway beds

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Efficiency)

Room, 2 Queen Beds, Non Smoking (Efficiency) | Desk, iron/ironing board, cots/infant beds, rollaway beds

Room, 2 Queen Beds, Non Smoking (Efficiency)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Desk, iron/ironing board, cots/infant beds, rollaway beds

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Desk, iron/ironing board, cots/infant beds, rollaway beds

Suite, 1 Bedroom

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Microtel Inn & Suites by Wyndham Gatlinburg

10 restaurants, 4 bars/lounges and 4 coffee shops/cafes are available at this hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include coffee/tea in a common area, a 24-hour front desk and express check-out. Change of towels is available on request
Microtel Inn & Suites by Wyndham Gatlinburg offers 86 accommodations with a hairdryer and an iron/ironing board. Premium cable televisions are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us they can't get enough of Microtel Inn & Suites by Wyndham Gatlinburg's great location. During your stay, you're just a quick walk from Great Smoky Mountains National Park. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include 10 restaurants, 4 coffee shops/cafes and 4 bars/lounges
  • Amenities include free newspapers in reception, a lift and a vending machine
  • Guests speak favourably about the area's walkability and the clean guestrooms
  • Steps from Gatlinburg Convention Center and 10 minutes on foot from Great Smoky Mountains National Park
There are 10 restaurants and 4 coffee shops/cafes on site. You can unwind with a drink at one of the 4 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi.

The business-friendly Microtel Inn & Suites by Wyndham Gatlinburg also features a vending machine, coffee/tea in common area, and complimentary newspapers in the lobby. Self parking is free.

Smoking is allowed in designated areas at this Gatlinburg hotel.

Guests are served a free continental breakfast daily from 6:30 AM to 9:30 AM.
Microtel Inn & Suites by Wyndham Gatlinburg has 10 restaurants serving breakfast only.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • 10 restaurants
  • 4 bars/lounges
  • 4 coffee shops/cafes
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Designated smoking areas
  • Local culture and ecosystem education

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in fee: USD 25
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are available for USD 6.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 6.0 per stay
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Masks are required at the property for guests who have not received COVID-19 vaccination
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

Property is also known as

Microtel Inn Gatlinburg
Microtel Inn Wyndham Gatlinburg
Microtel Inn Wyndham Hotel Gatlinburg
Microtel Inn Wyndham Gatlinburg Hotel
Microtel Hotel Gatlinburg
Gatlinburg Microtel
Microtel Gatlinburg
Microtel Inn Gatlinburg Hotel Gatlinburg
Microtel Inn & Suites by Wyndham Gatlinburg Hotel
Microtel Inn & Suites by Wyndham Gatlinburg Gatlinburg
Microtel Inn & Suites by Wyndham Gatlinburg Hotel Gatlinburg

Microtel Inn & Suites by Wyndham Gatlinburg Reviews

Reviews

6.6
Rating 10 - Excellent. 271 out of 1001 reviews
Rating 8 - Good. 217 out of 1001 reviews
Rating 6 - Okay. 203 out of 1001 reviews
Rating 4 - Poor. 144 out of 1001 reviews
Rating 2 - Terrible. 166 out of 1001 reviews

6.2/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

5.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Tina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was wonderful. Room was clean and bed was comfortable
Stayed 1 night in Nov 2025

8/10 Good

Kenya

Liked: Staff & service, property conditions & facilities, room comfort
The parking was easy and the location of the hotel was perfect for the activities we had planned.
Stayed 3 nights in Dec 2025

8/10 Good

Nicole

Stayed 1 night in Dec 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service
Good parking and heater. Bed was ok but squeaky
Stayed 1 night in Dec 2025

4/10 Poor

Justin

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
This hotel needs some serious attention. Very dirty rooms and large roaches in the room.
Stayed 4 nights in Sep 2025

10/10 Excellent

Ronald

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love how close it it is to everything.
Stayed 2 nights in Dec 2025

8/10 Good

George

Liked: Cleanliness, staff & service, amenities
Great location
Stayed 1 night in Nov 2025

2/10 Terrible

Michelle

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The place was dirty. The sheets had pubic hair. I asked to get sheets and they had a yellow stain in the middle. So next set was finally clean.
Stayed 1 night in Nov 2025

10/10 Excellent

Kimberly

Stayed 1 night in Nov 2025

8/10 Good

REGINA

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a suite, it was 2 rooms made into one, so 2 bathrooms. It was clean and the location is great. Just park your car and walk through downtown!
Stayed 1 night in Nov 2025

6/10 Okay

Lenna

Disliked: Cleanliness, amenities
They need the cleanliness better and the conditions are a little deteriorated, the stay was quiet.
Stayed 3 nights in Nov 2025

4/10 Poor

Anna

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Only giving the 2 stars because of the great central location. First off, I didn’t get the room I had chosen when booking. I was suppose to get 2 queen beds. Thank goodness it was just me and my daughter and my other guest decided last minute not to go because we only got 1 queen bed! When I confronted the girl at the front desk, she said there was nothing she could do and it must have been an issue with Expedia, I could pay extra to upgrade the room but they didn’t have any rooms available. 2nd there must’ve been some drunk young adults under the hotel in the garage at about 1am acting fools. A bear came walking through and they was hollering and cussing for at least 30 mins. I called front desk and the girl was too afraid to say anything to the people. After hearing the remark, ‘come suck my d*ck’ I ended up calling gatlinburg pd to come drive through. 3rd fail: the toilet would not flush! Called for maintenance one morning to no one available. I left a note on the toilet for housekeeping before leaving for the day, came back at 10pm to find housekeeping never came. Called front desk 4x to no answer, ended up walking to front desk to find the girl chatting it up with another male. Told me maintenance has already left and all she could do was swap us rooms or I could take the plunger myself. Being exhausted as I was, I took the plunger and fixed it myself. The overall look of the room was fine, but the hotel as a whole was sketchy.
Stayed 3 nights in Nov 2025

8/10 Good

Rachel

Stayed 2 nights in Nov 2025

8/10 Good

Ketang

Stayed 4 nights in Nov 2025

10/10 Excellent

Roger

Liked: Cleanliness, property conditions & facilities
Would love to see a waffle make. Lady at front desk was great. Sure was very accommodating.
Stayed 1 night in Nov 2025

10/10 Excellent

Joseph

Stayed 3 nights in Jul 2025

6/10 Okay

Alyssa

Travelled with family
Cost good! Parking included which is nice, staff were friendly. The breakfast is not great, the rooms could use new pillows, linen, etc..but you get what you pay for.
Stayed 2 nights in Nov 2025

10/10 Excellent

Regina

Stayed 1 night in Nov 2025

4/10 Poor

Janette

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Bathroom. Clean Breakfast Area, Customer Service Urgently needs improvement.
Stayed 1 night in Nov 2025

10/10 Excellent

Todd

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great just need a bigger area for breakfast
Stayed 2 nights in Nov 2025

2/10 Terrible

randy

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
rooms outdated and need repairs and staff not very friendly
Stayed 3 nights in Nov 2025

6/10 Okay

Mark

Disliked: Staff & service, amenities
The staff weren't overly friendly to some non-English speaking guests when i was checking in. The facilities looked a bit worn out and can use some renovations and increased maintenance.
Stayed 1 night in Nov 2025

2/10 Terrible

Preston

Travelled with family
Disliked: Property conditions & facilities
Housekeeping was terrible. Spoke with other guest and seems like it was a common issue. Rooms were very nasty. We will not be back to this place.
Stayed 2 nights in Nov 2025

6/10 Okay

Kenneth, Saint James

Stayed 2 nights in Nov 2025

10/10 Excellent

terrie

Travelled with group
Liked: Cleanliness, staff & service, amenities
The service was very good everyone was polite and courteous! The rooms were clean and very comfortable. Will be staying there again !
Stayed 1 night in Oct 2025