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Gatlinburg Mountain Inn

2.5 star property
VIP Access

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Photo gallery for Gatlinburg Mountain Inn

Standard Single Room, 1 Queen Bed | Iron/ironing board, free WiFi, bed sheets
Reception
Exterior
Terrace/patio
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
390 East Pkwy, Gatlinburg, TN, 37738
  • Place, Anakeesta
    ‪9 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪10 min walk‬
  • Place, Gatlinburg Convention Center
    ‪19 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪82 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Double Room

Standard Double Room | Iron/ironing board, free WiFi, bed sheets

Standard Double Room

8.4 out of 10
Very good
(133 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Single Room, 1 Queen Bed

Standard Single Room, 1 Queen Bed | Iron/ironing board, free WiFi, bed sheets

Standard Single Room, 1 Queen Bed

8.8 out of 10
Excellent
(8 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Gatlinburg Mountain Inn

Motel with free parking, near Ripley's Aquarium of the Smokies
A 24-hour front desk and free self-parking are available at this smoke-free motel.
Gatlinburg Mountain Inn offers 38 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. Flat-screen televisions are featured in guestrooms.

Bathrooms include a bath. This Gatlinburg motel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Gatlinburg Mountain Inn. During your stay, you're just a quick walk from Traffic Light #3. Enjoy features like free self-parking.
  • Free WiFi
  • Free self-parking
  • Guests have great things to say about the clean guestrooms and the value of their stay
  • Within a 15-minute walk of Ripley's Aquarium of the Smokies and Anakeesta
Self parking is free.

This Gatlinburg motel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free self parking on site

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Sign language-capable staff

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

Property is also known as

Riverchase lodge
Gatlinburg Mountain Inn Motel
Gatlinburg Mountain Inn Gatlinburg
Gatlinburg Mountain Inn Motel Gatlinburg

Gatlinburg Mountain Inn Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 382 out of 774 reviews
Rating 8 - Good. 234 out of 774 reviews
Rating 6 - Okay. 92 out of 774 reviews
Rating 4 - Poor. 42 out of 774 reviews
Rating 2 - Terrible. 24 out of 774 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Shyann

Stayed 1 night in Jul 2025

10/10 Excellent

Arthur

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean. Close to the strip, mountains, stores & pizza shops. Nice balcony over the river - With the sounds of water rushing over rocks was very pleasant. The beds was very comfortable & the room had everything we needed. Great area & very friendly & helpful staff. I’ll definitely stay here again. Also - Very affordable. Well worth the money. I’ll be back.
Stayed 4 nights in May 2025

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed staying at the Gatlinburg Mountain Inn. The staff was very friendly and it's walking distance to many hot spots including Anakeesta.
Stayed 3 nights in Jun 2025

10/10 Excellent

SCOTT

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Clean, accommodating, and close to all the action.
Stayed 3 nights in Jun 2025

10/10 Excellent

Loniel

Travelled with family and small children
Liked: Cleanliness, amenities
Great place to visit
Stayed 7 nights in Jun 2025

10/10 Excellent

Tom

Stayed 4 nights in Jun 2025

6/10 Okay

Marina

Liked: Cleanliness, room comfort

Life in the Smokies

I loved how clean the room was when I arrived. The staff was friendly and had recommendations about where to go. I would have appreciated a bigger trash can or at least 2. The trash can we had was too small.
Stayed 7 nights in Jun 2025

4/10 Poor

Anthony, Sandusky

Travelled with group
Disliked: Amenities, property conditions & facilities
Property is outdated. Felt a little unsafe and sketchy.
Stayed 1 night in Jun 2025

8/10 Good

Hector

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great budget-friendly hotel in the area.
Stayed 2 nights in Jun 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Clean and quiet

Older hotel but clean. Front desk was helpful with directions for around Gatlinburg. Extra bath linens for our family was met with a smile. Air conditioner was a little loud but worked great. Location is a little ways out of downtown life, but that suited us. Quiet. Overall we would stay here again.
Stayed 3 nights in Jun 2025

10/10 Excellent

Miranda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

John, Agawam

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Excellent find. You’re not going to find a better place in the Gatlinburg area at this price. I come down regularly and this is the first time staying here but I am glad I did. The staff was super friendly, helpful and know the area well. Free parking means you can walk into town and save yourself $20 on parking. Plenty of food options nearby as well. The room was fresh, modern and clean. Nothing fancy but you’re not staying at a resort and the quality of the room is a better value than many other places nearby at twice the price. I highly recommend this place and intend to stay here next time I’m back in town.
Stayed 5 nights in Jun 2025

6/10 Okay

Brandy

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Christopher

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Clean rooms, friendly staff,
Stayed 4 nights in Jun 2025

6/10 Okay

Karina

Disliked: Room comfort
The bed a pillows were so uncomfortable but overall ok. You pay for what you get.
Stayed 4 nights in Jun 2025

10/10 Excellent

Keven, Birmingham

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful staff. Clean room and perfect location for a quiet nights sleep. Would definitely recommend. Will stay there again.
Stayed 4 nights in Jun 2025

10/10 Excellent

Niki

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

4/10 Poor

charly

Liked: Cleanliness
Strange place, English was poor, TV didn’t work, soaps were lacking.
Stayed 1 night in May 2025

6/10 Okay

Leisa

Travelled with partner
Disliked: Amenities, property conditions & facilities
Needs updating.
Stayed 2 nights in May 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent room, walking distance to downtown with reasonable prices
Stayed 4 nights in May 2025

10/10 Excellent

Lori

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Deep, Drew, and their families work extremely hard to make all of their customers feel at home. They definitely go the extra mile! I will definitely stay with them when I return to Gaitlenburg Tennessee.
Stayed 3 nights in May 2025

2/10 Terrible

VANESSA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pass

I know people put positive reviews but it was horrible. The smell in the room was so absolutely unbearable. It is close to downtown but everything about the room was bad. The bed was uncomfortable.
Stayed 1 night in May 2025

10/10 Excellent

Samantha

Stayed 1 night in May 2025

10/10 Excellent

Constance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3 times we will be back Friendly people 5 STARS!⭐️
Stayed 3 nights in May 2025

8/10 Good

Dung

Stayed 3 nights in May 2025