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Highland Manor Inn

3.0 star property

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Photo gallery for Highland Manor Inn

Property grounds
Two Queen, Upstairs, Non Smoking | Individually decorated, individually furnished, laptop workspace
Meeting facility
Garden
Free daily continental breakfast

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
7766 E Lamar Alexander Pkwy, Townsend, TN, 37882
  • Place, The Little River Railroad and Lumber Company Museum
    ‪5 min walk‬
  • Place, Dark Island Swinging Bridge
    ‪6 min walk‬
  • Place, Townsend Visitor Center
    ‪8 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪31 min drive‬

Room options

View all photos for Deluxe Double Queen with Terrace

Deluxe Double Queen with Terrace | Individually decorated, individually furnished, laptop workspace

Deluxe Double Queen with Terrace

9.4 out of 10
Exceptional
(33 reviews)
  • Valley view
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for King Leisure Suite with Private Balcony

King Leisure Suite with Private Balcony | Individually decorated, individually furnished, laptop workspace

King Leisure Suite with Private Balcony

9.0 out of 10
Wonderful
(21 reviews)
  • Mountain view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for King Leisure Suite Terrace Level

Interior

King Leisure Suite Terrace Level

9.0 out of 10
Wonderful
(17 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Queen with Whirlpool, Terrace, Fireplace

Queen with Whirlpool, Terrace, Fireplace | Individually decorated, individually furnished, laptop workspace

Queen with Whirlpool, Terrace, Fireplace

9.2 out of 10
Wonderful
(7 reviews)
  • Mountain view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Queen with Whirlpool, Balcony

Individually decorated, individually furnished, laptop workspace

Queen with Whirlpool, Balcony

8.8 out of 10
Excellent
(3 reviews)
  • Mountain view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for King with Whirlpool, Balcony

Individually decorated, individually furnished, laptop workspace

King with Whirlpool, Balcony

9.0 out of 10
Wonderful
(6 reviews)
  • Mountain view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Queen Leisure Ground Level

Queen Leisure Ground Level | Individually decorated, individually furnished, laptop workspace

Queen Leisure Ground Level

10.0 out of 10
Exceptional
(5 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for King with Balcony, Fireplace & Whirlpool

King with Balcony, Fireplace & Whirlpool | Individually decorated, individually furnished, laptop workspace

King with Balcony, Fireplace & Whirlpool

10.0 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for King, Jacuzzi & Fireplace - Non Smoking

A hotel room with a bed, two armchairs, a small table, a desk, a TV, and a view of the outdoors.

King, Jacuzzi & Fireplace - Non Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Two Queen, Upstairs, Non Smoking

A hotel room with two beds, a desk, a chair, and a view of mountains through the window.

Two Queen, Upstairs, Non Smoking

  • Sleeps 4
  • Free Wi-Fi

View all photos for Queen with Private Balcony

A hotel room with a sofa, armchair, desk, television, and a bed.

Queen with Private Balcony

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Room, Mountain View

Deluxe Room, Mountain View | Individually decorated, individually furnished, laptop workspace

Deluxe Room, Mountain View

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Highland Manor Inn

A conference centre, a seasonal outdoor pool and a business centre are available at this motel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a children's pool, a meeting room and a computer station are on-site.
Highland Manor Inn offers 49 air-conditioned accommodations, which are accessible via exterior corridors, and features a hairdryer and an iron/ironing board. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit with a deep soaking bath and complimentary toiletries.

This Townsend motel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

A children's pool and a seasonal outdoor pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Highland Manor Inn gets good marks from our customers. During your stay, you're just a quick walk from Shadows of the Past Hiking/Biking Trail. You'll find features such as free WiFi in public areas and free self-parking, plus a conference centre.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a business centre, a meeting room and a conference centre
  • On-site recreation includes a playground
  • Guests have great things to say about the location and the helpful staff
  • Steps from The Little River Railroad and Lumber Company Museum and 6 minutes on foot from Shadows of the Past Hiking/Biking Trail
Highland Manor Inn offers its guests a seasonal outdoor pool and a children's pool. A computer station is on site and WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is served daily. A library, a terrace, and barbecue grills are also featured at Highland Manor Inn. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Townsend motel.

Guests are served a free continental breakfast daily from 8:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM

Things to do

  • Children's pool
  • Library
  • Playground
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room microwave
  • Mini-fridge
  • Playground
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • Hardwood flooring in room
  • No lift

More

  • Banquet hall
  • Communal living room
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Microwave
  • Mini-fridge
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 3 per cent for credit card payments
The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 8:00 AM - 8:00 PM.
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • The seasonal pool will open in April and close in October.
  • Pool access available from 8:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Highland Manor Inn Motel
Highland Manor Inn Townsend
Highland Manor Inn Motel Townsend

Highland Manor Inn Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 555 out of 790 reviews
Rating 8 - Good. 178 out of 790 reviews
Rating 6 - Okay. 35 out of 790 reviews
Rating 4 - Poor. 14 out of 790 reviews
Rating 2 - Terrible. 8 out of 790 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Vance

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities
Clean room, amenities were great, staff was so amazing as always. Love this place!!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, lovely property, and quiet.
Stayed 4 nights in Oct 2025
Verified

6/10 Okay

Donald

Liked: Cleanliness
Disliked: Amenities
Stayed 5 days in March. There was no room cleaning. Suppose this could be due to the time of year. The property is good, but certainly not “wonderful “ as described by Expedia.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Maliha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice view
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Carie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love the quiet rooms and comfort. The location is perfect as it is close to Cades Cove
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was so wonderful! It's in a great location to Cades Cove, nature trails, locally owned restaurants and more. I stayed here with my parents when I was a teenager and it was really great to come back with my own family.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, friendly staff and convenient
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Maja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay near the NP
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Doris

Liked: Cleanliness, staff & service, property conditions & facilities
Small motel in Smokies locally owned with owners on premises~very nice people nice stay!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Ashutosh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay with clean room with hot tub, majestic views of smokies from balcony and easy access to Cades cove. Loved this place. Rooms were clean, Hosts were super helpful and friendly.
View from Balcony
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and very comfortable beds. I liked the fact that you could park your car right up to the door on our room.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Reagan

Liked: Cleanliness, amenities, property conditions & facilities
great location, friendly staff
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very clean and staff were very nice. Would definitely stay here again.
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to stay.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

christopher

Liked: Property conditions & facilities
Stayed here many times. Great family owned business. Good place to stay when visiting Gatlinburg and don't want all the traffic.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Teresa

Liked: Cleanliness, amenities, property conditions & facilities
Room was great! Staff was helpful and kind! Definitely will return
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

JoRENE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place to Stay!

Would highly recommend staying here! The entire staff was friendly and accomodating. Location was great! Near the Smokey but away from the gimmicks in Pigeon Forge and Gatlinburg.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very clean and quiet place, much need and probably go again!!!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms, very good overall
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great little spot

Hotel was great. Staff was super friendly. Pool was clean and relaxing
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay!

Wonderful stay! Very clean and comfortable and in a great location within a few miles to the entrance of the park. We would definitely stay here again.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly, professional, and knowledgeable .
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Mikiala

Liked: Cleanliness, staff & service, room comfort
Close to Cades cove
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place to stay in Townsend

Staff was excellent. Room was great. Will definitely stay here again.
Stayed 1 night in Aug 2025