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Highland Manor Inn

3.0 star property

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Photo gallery for Highland Manor Inn

Property grounds
Two Queen, Upstairs, Non Smoking | Individually decorated, individually furnished, laptop workspace
Garden
Meeting facility
Free daily continental breakfast

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
7766 E Lamar Alexander Pkwy, Townsend, TN, 37882
  • Place, The Little River Railroad and Lumber Company Museum
    ‪5 min walk‬
  • Place, Dark Island Swinging Bridge
    ‪6 min walk‬
  • Place, Townsend Visitor Center
    ‪8 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪31 min drive‬

Room options

View all photos for King, Jacuzzi & Fireplace - Non Smoking

King, Jacuzzi & Fireplace - Non Smoking | Individually decorated, individually furnished, laptop workspace

King, Jacuzzi & Fireplace - Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two Queen, Upstairs, Non Smoking

Individually decorated, individually furnished, laptop workspace

Two Queen, Upstairs, Non Smoking

9.2 out of 10
Wonderful
(19 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Double Queen with Terrace

Deluxe Double Queen with Terrace | Individually decorated, individually furnished, laptop workspace

Deluxe Double Queen with Terrace

9.4 out of 10
Exceptional
(28 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Leisure Suite with Private Balcony

King Leisure Suite with Private Balcony | Individually decorated, individually furnished, laptop workspace

King Leisure Suite with Private Balcony

9.0 out of 10
Wonderful
(18 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Leisure Suite Terrace Level

Interior

King Leisure Suite Terrace Level

9.0 out of 10
Wonderful
(16 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Queen with Whirlpool, Terrace, Fireplace

Queen with Whirlpool, Terrace, Fireplace | Individually decorated, individually furnished, laptop workspace

Queen with Whirlpool, Terrace, Fireplace

9.2 out of 10
Wonderful
(7 reviews)
  • Mountain view
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Queen with Whirlpool, Balcony

Individually decorated, individually furnished, laptop workspace

Queen with Whirlpool, Balcony

8.8 out of 10
Excellent
(3 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for King with Whirlpool, Balcony

Individually decorated, individually furnished, laptop workspace

King with Whirlpool, Balcony

9.0 out of 10
Wonderful
(6 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Queen with Private Balcony

Queen with Private Balcony | Individually decorated, individually furnished, laptop workspace

Queen with Private Balcony

9.0 out of 10
Wonderful
(18 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Queen Leisure Ground Level

Queen Leisure Ground Level | Individually decorated, individually furnished, laptop workspace

Queen Leisure Ground Level

10.0 out of 10
Exceptional
(5 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Queens with Kitchen and Patio

Two Queens with Kitchen and Patio | Individually decorated, individually furnished, laptop workspace

Two Queens with Kitchen and Patio

10.0 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Leisure Suite with Fireplace

King Leisure Suite with Fireplace | Individually decorated, individually furnished, laptop workspace

King Leisure Suite with Fireplace

9.0 out of 10
Wonderful
(8 reviews)
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King with Balcony, Fireplace & Whirlpool

King with Balcony, Fireplace & Whirlpool | Individually decorated, individually furnished, laptop workspace

King with Balcony, Fireplace & Whirlpool

10.0 out of 10
Exceptional
(3 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Highland Manor Inn

Motel in Townsend with seasonal outdoor pool and free breakfast
A conference centre, a seasonal outdoor pool and a business centre are available at this motel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a children's pool, a meeting room and a computer station are on-site.
Highland Manor Inn offers 49 air-conditioned accommodations, which are accessible via exterior corridors, and features an iron/ironing board and free toiletries. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit with a deep soaking bath.

This Townsend motel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

A children's pool and a seasonal outdoor pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Highland Manor Inn gets good marks from our customers. During your stay, you're just a quick walk from Shadows of the Past Hiking/Biking Trail. You'll find features such as free WiFi in public areas and free self-parking, plus a conference centre.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a business centre, a meeting room and a conference centre
  • On-site recreation includes a playground
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from The Little River Railroad and Lumber Company Museum and 6 minutes on foot from Shadows of the Past Hiking/Biking Trail
Highland Manor Inn offers its guests a seasonal outdoor pool and a children's pool. A computer station is on site and WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is served daily. A library, a terrace, and barbecue grills are also featured at Highland Manor Inn. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Townsend motel.

Guests are served a free continental breakfast daily from 8:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM

Things to do

  • Children's pool
  • Library
  • Playground
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room microwave
  • Mini-fridge
  • Playground
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift (single-level property)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Communal living room
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Microwave
  • Mini-fridge
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 3 per cent for credit card payments
The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 8:00 AM - 8:00 PM.
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • The seasonal pool will open in April and close in October.
  • Pool access available from 8:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Highland Manor Inn Motel
Highland Manor Inn Townsend
Highland Manor Inn Motel Townsend

Highland Manor Inn Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 526 out of 753 reviews
Rating 8 - Good. 173 out of 753 reviews
Rating 6 - Okay. 34 out of 753 reviews
Rating 4 - Poor. 13 out of 753 reviews
Rating 2 - Terrible. 7 out of 753 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

Bill

Liked: Cleanliness, property conditions & facilities
Grounds well kept, breakfast bar could of been better
Stayed 1 night in Oct 2025

8/10 Good

Rick

Stayed 1 night in Oct 2025

10/10 Excellent

Russ

Stayed 1 night in Oct 2025

8/10 Good

Lynn

Stayed 3 nights in Oct 2025

6/10 Okay

Tae Hoon

Liked: Cleanliness, staff & service, room comfort

YMMV - Mine was unsatisfactory

Quaint hotel/inn. Rooms still have physical keys which was a throwback. Quite dated in styling but it’s not a knock against the place. Room was quiet unless a vehicle with a loud exhaust came by but that’s just due to the layout. Slept well and I was comfortable. Only real negative was the booking situation for me. I booked the room through Hotels.com and it seems it allowed me to do so on an expired credit card. Now, the Highland did call stating as such since they needed to put a deposit down (odd … no mention of this on the booking page - I almost always opt to present my card and pay when I get to a stay). Over the phone, I gave the person who called the updated expiration date and the code. Thinking everything was complete since I did not get a call back, I thought I was set. Till I tried to check in when I arrived. They didn’t have my reservation. On their system, it was listed as cancelled. Now, I’m not sure if it’s a training problem or the booking system they’re using is new to them but I was disappointed. They did have a lesser room which they offered to me at unfortunately a higher cost than the room I originally booked. I was already there and I was going to let it ruin my trip but I will probably pass on booking there again. If they made things right from the rip, I’m sure I would have made a more positive review even with the booking issue.
Stayed 3 nights in Oct 2025

8/10 Good

Thomas, Riverview

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2025

8/10 Good

Tina

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The room was clean and it was in Townsend where we wanted to stay. The continental breakfast could have been better. Not much there. We had a nice stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was so wonderful! It's in a great location to Cades Cove, nature trails, locally owned restaurants and more. I stayed here with my parents when I was a teenager and it was really great to come back with my own family.
Stayed 3 nights in Oct 2025

10/10 Excellent

Fernando, Plantation

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms, very good overall
Stayed 2 nights in Oct 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to stay.
Stayed 4 nights in Oct 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good.
Stayed 3 nights in Oct 2025

4/10 Poor

William

Stayed 4 nights in Oct 2025

2/10 Terrible

Jody

Stayed 4 nights in Oct 2025

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean but it was a little outdated. The bed was wonderful. The lady at check in was absolutely wonderful. Just stayed 1 night would recommend.
Stayed 1 night in Oct 2025

10/10 Excellent

Coreyanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

8/10 Good

Maynard

Liked: Staff & service, property conditions & facilities
Parking was not the best. Pickup parked right in front of the stairs.
Stayed 2 nights in Oct 2025

8/10 Good

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice people and beautiful area. Breakfast very limited
Stayed 1 night in Sep 2025

8/10 Good

Mikiala

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Close to Cades cove
Stayed 1 night in Oct 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, friendly staff and convenient
Stayed 2 nights in Oct 2025

10/10 Excellent

Carie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love the quiet rooms and comfort. The location is perfect as it is close to Cades Cove
Stayed 3 nights in Oct 2025

10/10 Excellent

Ashutosh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay with clean room with hot tub, majestic views of smokies from balcony and easy access to Cades cove. Loved this place. Rooms were clean, Hosts were super helpful and friendly.
View from Balcony
Stayed 1 night in Jul 2025

10/10 Excellent

JoRENE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place to Stay!

Would highly recommend staying here! The entire staff was friendly and accomodating. Location was great! Near the Smokey but away from the gimmicks in Pigeon Forge and Gatlinburg.
Stayed 2 nights in Sep 2025

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short getaway

Stayed 2 nights in Sep 2025

10/10 Excellent

Vladimir

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean and quiet hotel close to the Great Smoky Mountains entrance and the Tuckaleechee Caverns. Staff was very helpful and respectful. If you are looking for a peaceful place to stay and to be close to nature, you would enjoy it as much as we did.
Stayed 2 nights in Sep 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly, professional, and knowledgeable .
Stayed 3 nights in Sep 2025