See all properties

citizenM Geneva

Property class: 4

Choose dates to view prices

Photo gallery for citizenM Geneva

A spacious courtyard with multiple tables and chairs, surrounded by a classical building with arched windows and a stone facade.
Creator video
A sculpture of a woman in a dress made of small beads, standing in a lobby with wooden paneling and a curved ceiling.
A historic building with multiple shops on the ground floor, including 'Aeschbach' and 'Citizen'.
A modern interior with a central island, bar stools, and pendant lighting.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View in a map
31-33 Rue de la Rotisserie, Geneva, 1204
  • Place, Rue du Rhône
    ‪2 min walk‬
  • Place, Saint-Pierre Cathedral
    ‪3 min walk‬
  • Place, Flower Clock
    ‪5 min walk‬
  • Airport, Geneva (GVA-Cointrin Intl.)
    ‪7 min drive‬

Room options

View all photos for Room, 1 King Bed

A modern hotel room with a large bed, a desk with a chair, a small table, and a wardrobe.

Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed (High Floor)

A modern hotel room with a large bed, a desk with a chair, a small table, and a wardrobe.

Room, 1 King Bed (High Floor)

7.8 out of 10
Good
(18 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

A modern bedroom with a large bed, a desk, and a chair.

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed (View)

A modern hotel room with a large bed, a desk with a chair, a small table, and a wardrobe.

Premium Room, 1 King Bed (View)

9.0 out of 10
Wonderful
(2 reviews)
  • Lake view
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Property amenity
Ruby Claire Hotel Geneva by IHG
Geneva City Centre
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Bar
4.5 out of 5, Wonderful, 1,159 reviews
The price is CHF 158
includes taxes & fees
23 Aug - 24 Aug
Ruby Claire Hotel Geneva by IHG

About this property

citizenM Geneva

This smoke-free hotel features a restaurant, a bar/lounge and a 24-hour business centre. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area and a business centre. Housekeeping is available on request.
CitizenM Geneva offers 144 accommodations with iPads and laptop-compatible safes. Pillowtop beds feature premium bedding. 43-cm LED televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, complimentary toiletries and hairdryers.

This Geneva hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones. Housekeeping is offered on request and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at citizenM Geneva. During your stay, you'll be connected to a railway/underground station and just a quick walk from Molard Tower. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, a 24-hour business centre and a lift
  • Guests have great things to say about the location and the helpful staff
  • Steps from Saint-Pierre Cathedral and 4 minutes on foot from Rue du Rhône
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and coworking spaces are available.

Public spaces have free WiFi. The business-friendly citizenM Geneva also features coffee/tea in common area, express check-in, and a front desk safe.

This 4-star Geneva hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 6:00 AM and 10:30 AM.
CanteenM – On-site restaurant. Guests can enjoy drinks at the bar. Open 24 hours. Reservations are required. Open daily.
CanteenM – On-site bar. Open 24 hours. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CHF 29 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM
  • canteenM

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping on request

Business services

  • 24-hour business centre
  • Coworking space

Outdoors

  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Lift (118 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Built in 2020
  • Communal living room
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Smoking not allowed
  • Some LED lighting used
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-cm LED TV with premium cable channels
  • IPad
  • IPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out fee: CHF 24

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.25 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 29 per person
  • Late check-out fee: CHF 24

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in.
No visitors or unregistered guests are allowed at the property after 11:30 PM.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

CitizenM Geneva Hotel
CitizenM Geneva Geneva
CitizenM Geneva Hotel Geneva

citizenM Geneva Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 719 out of 1007 reviews
Rating 8 - Good. 195 out of 1007 reviews
Rating 6 - Okay. 50 out of 1007 reviews
Rating 4 - Poor. 27 out of 1007 reviews
Rating 2 - Terrible. 16 out of 1007 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

DAYSI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice Hoye and very good location
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

SHEILA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good property and convenient location
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff clean room modern room.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and new clean and well appointed rooms.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

frederic

Liked: Cleanliness, property conditions & facilities
Great room and friendly staff
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is super friendly and always available to help. I've stayed many times and staffers like Nicole always make you feel at home.
Stayed 8 nights in Apr 2026
Verified review

10/10 Excellent

Sulaika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended, modern nice and clean rooms. Great buffet breakfast and Bar. They have the most friendly staff I have ever met. Location is ideal right next to the best shops and the old town. Beautiful surroundings!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with a friendly and helpful staff. The breakfast was the best I have ever hat at an hotel. Excellent quality and variety of food items. The location of the hotel on the edge of old town is a great benefit. I look forward to staying at Citizen M hotels in other locations.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Very good food and breakfast. Friendly staff. Room ok but very small.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Maha

Liked: Cleanliness, staff & service, amenities
Very good staff
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Perla

Liked: Cleanliness, staff & service, amenities
The room was clean and had e turning we needed.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Nyisha

Liked: Cleanliness, amenities, property conditions & facilities
A great location and helpful staff.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Pete

Liked: Cleanliness, staff & service, amenities
Excellent Location in the middle of everything, Very trendy decor, great technology in the room, friendly staff.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, service, amenities, staff
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Allie

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, Polite and freindly staff. Rooms are small but modern and updated, perfect for a couple. Cant beat the location.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Quentin Tate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location great service
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Will

Liked: Cleanliness, staff & service, amenities
Staff was helpful. Rooms are quite small but the bed was very comfortable and spacious. Great location.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

LUKE

Liked: Cleanliness, amenities, property conditions & facilities
Excellent greeting and staff helped me find excellent dinner and acclimated us well
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!!
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Shihe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast, very nice neighborhood with lots of restaurant choices.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel very close to lake geneva
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Lyneth

Liked: Cleanliness, amenities, property conditions & facilities
Nice and very clean room! Will definitely stay again.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Martin

Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing. They helped us retrieve things we left behind. Would stay here again when we return
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Karyn

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were small but the property overall was well situated and so close to old town. We loved how walkable and safe the area was!
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Kelan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel with wonderful staff! Everyone was helpful and happy to see you. The breakfast buffet was excellent!
Stayed 2 nights in Oct 2025