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Hotel Cristal

3.0 star property

Choose dates to view prices

Photo gallery for Hotel Cristal

Front of property
Lobby sitting area
Daily buffet breakfast for a fee
Double or Twin Room | Minibar, in-room safe, desk, soundproofing
Interior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar
  • Laundry room

Explore the area

View in a map
4 Rue Pradier, Geneva, GE, 1200
  • Place, Mont Blanc Bridge
    ‪8 min walk‬
  • Place, City Center Shopping Area
    ‪8 min walk‬
  • Place, Rue du Rhône
    ‪8 min walk‬
  • Airport, Geneva (GVA-Cointrin Intl.)
    ‪6 min drive‬

Room options

Single Room

  • Sleeps 1
  • Free Wi-Fi

View all photos for Single Room

Single Room | Minibar, in-room safe, desk, soundproofing

Single Room

9.2 out of 10
Wonderful
(20 reviews)
  • 17 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double or Twin Room

Double or Twin Room | Minibar, in-room safe, desk, soundproofing

Double or Twin Room

9.0 out of 10
Wonderful
(20 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room

Triple Room | Minibar, in-room safe, desk, soundproofing

Triple Room

8.4 out of 10
Very good
(9 reviews)
  • 24 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

Double Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • Free Wi-Fi

Triple Room

  • Sleeps 3
  • Free Wi-Fi

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About this property

Hotel Cristal

Along with a bar/lounge, this smoke-free hotel has a business centre and concierge services. WiFi in public areas is free. Additionally, dry cleaning, a 24-hour front desk and a computer station are on-site.
Hotel Cristal offers 78 accommodations with minibars and a safe. Televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Our customers tell us they can't get enough of Hotel Cristal's great location. During your stay, you're just a quick walk from Notre Dame Basilica. Features include free WiFi in public areas, plus a bar and a business centre.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Guests have great things to say about the location and the helpful staff
  • Steps from Notre Dame Basilica and 7 minutes on foot from Brunswick Monument
A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. You can enjoy a drink at the bar/lounge. The business-friendly Hotel Cristal also features multilingual staff, concierge services, and dry cleaning/laundry services.

This 3-star Geneva hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking; discounts available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: CHF 19 per person
  • A bar/lounge

Things to do

  • Shopping centre

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • Lift

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.25 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 19 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Cristal Geneva

Cristal Hotel

Hotel Cristal Hotel

Hotel Cristal Geneva

Hotel Cristal Geneva

Hotel Cristal Hotel Geneva

Hotel Cristal Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 284 out of 765 reviews
Rating 8 - Good. 326 out of 765 reviews
Rating 6 - Okay. 121 out of 765 reviews
Rating 4 - Poor. 21 out of 765 reviews
Rating 2 - Terrible. 13 out of 765 reviews

9.0/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly, helpful and just extremely nice. The room was very clean and the location is ideal. Will definitely stay there again.
Stayed 1 night in Feb 2026

10/10 Excellent

Stephen

Design
Stayed 1 night in Jan 2026

8/10 Good

Rachel

Stayed 2 nights in Jan 2026

10/10 Excellent

ashi

Travelled with family
Liked: Cleanliness, staff & service, amenities
I had a short stay, but it was a great experience overall. The hotel was clean, comfortable, and well-maintained. What really stood out was the lobby staff especially marco and feven— everyone I interacted with was incredibly friendly, welcoming, and helpful. They made check-in smooth and set a great tone for the stay. I’d definitely consider staying here again.
Stayed 1 night in Jan 2026

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities
Comfortable clean room, staff friendly and helpful. Great location for us as it was close to the train station. Would stay here again in the future
Stayed 1 night in Jan 2026

10/10 Excellent

Ohgi, Minato-ku

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Dec 2025

10/10 Excellent

anna

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and convenient . Perfect location to everything Comfortable
Stayed 4 nights in Dec 2025

4/10 Poor

Jeremie

Liked: Cleanliness, amenities
It was small but that was to be expected. The actual problem is the gap in the bathroom door, it does not give much intimacy.
Stayed 5 nights in Dec 2025

8/10 Good

Caroline

Stayed 1 night in Dec 2025

10/10 Excellent

Anna

Stayed 1 night in Dec 2025

10/10 Excellent

Monika

Stayed 1 night in Dec 2025

10/10 Excellent

Enrique

Liked: Cleanliness, amenities, property conditions & facilities
Clean easy transportation great location
Stayed 6 nights in Dec 2025

10/10 Excellent

Thanh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located right near the train station and extremely convenient for the transportation. Super quiet and comfortable. The staffs were super helpful and friendly. I’ll definitely come back when I visit Geneva.
Stayed 3 nights in Nov 2025

8/10 Good

Mythri

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for local transport and food, no gym in the property
Stayed 4 nights in Sep 2025

10/10 Excellent

Lynda

Stayed 1 night in Jul 2025

8/10 Good

Peter

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Sanjay

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this property in Geneva could not be better. Literally adjacent to the train station, shopping, excellent cafés and restaurants, and within a five minute walk of the lake and the promenade. Excellent for a solo traveler or a couple. Staff was warm and attentive and housekeeping, efficient and daily. I will absolutely stay here again when I return to Geneva.
Stayed 2 nights in Sep 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My strategy is to book a hotel within walking distance of the train station, and Hotel Cristal fits this criterion. PROs: Walking distance to a vibrant shopping streets, e.g., Mont Blanc, Berne, etc., and plenty of eateries. Small cozy hotel room with all the convenience, clean, and topnotch shower! An off-season reasonable price. Excellent breakfast on the 8th Floor with a fantastic view at sunrise! Polite breakfast assistants. Nice lounge area which I never used to relax or do anything. CONs: Room could use a larger TV screen. More central lightings needed even though eco-friendliness is at play here. Hotel still uses traditional room keys with heavy metal keychain - imagine carrying that around town in your backpack! No free local newspapers for customers. Front desk staff could be a little less formal. But again chitchat is optional, and staff is a bit too cold and formal. An excellent choice after all. Recommended.
Stayed 3 nights in Sep 2025

8/10 Good

Abdullah, Riyadh

Stayed 1 night in Sep 2025

8/10 Good

peter

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

mushuang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Location is good. Walk distance to lake and train station. Plenty of food choice is around.
Stayed 1 night in Aug 2025

10/10 Excellent

Shirley A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful front desk in regards to parking options. Great location in downtown Geneva, easily walkable to anything we needed.
Stayed 1 night in Aug 2025

8/10 Good

Yin Ling

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Cristal was great!

Service was excellent, and the location is super convenient. Clean and modern rooms. Breakfast could have been better.
Stayed 1 night in Aug 2025

6/10 Okay

Shaina

Liked: Cleanliness, staff & service
Bare bones hotel. Room was extremely hot when we came in and the A/C didn’t do much of anything
Stayed 1 night in Aug 2025