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Hotel Des Alpes

3.0 star property

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Photo gallery for Hotel Des Alpes

Terrace/patio
Junior Suite, Patio (Maisonette) | In-room safe, desk, laptop workspace, blackout curtains
Lobby sitting area
Property entrance
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Air conditioning
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Pet-friendly

Explore the area

Map
14 Rue Des Alpes, Geneva, 1201
  • City Center Shopping Area
    ‪8 min walk‬
  • Jet d'Eau Fountain
    ‪16 min walk‬
  • United Nations European Headquarters
    ‪3 min drive‬
  • Geneva (GVA-Cointrin Intl.)
    ‪6 min drive‬

Room options

View all photos for Standard Double Room, 1 Queen Bed, Connecting Rooms

Standard Double Room, 1 Queen Bed, Connecting Rooms | In-room safe, desk, laptop workspace, blackout curtains

Standard Double Room, 1 Queen Bed, Connecting Rooms

8.0 out of 10
Very good
(11 reviews)
  • 16 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Triple Room

In-room safe, desk, laptop workspace, blackout curtains

Triple Room

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Twin Room, 2 Single Beds, Connecting Rooms

Standard Twin Room, 2 Single Beds, Connecting Rooms | In-room safe, desk, laptop workspace, blackout curtains

Standard Twin Room, 2 Single Beds, Connecting Rooms

8.6 out of 10
Excellent
(8 reviews)
  • 16 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite, Patio (Maisonette)

Junior Suite, Patio (Maisonette) | In-room safe, desk, laptop workspace, blackout curtains

Junior Suite, Patio (Maisonette)

  • City view
  • Sleeps 3
  • 3 Single Beds

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About this property

Hotel Des Alpes

Hotel with a 24-hour fitness centre, near Jet d'Eau Fountain
A 24-hour fitness centre, concierge services and dry cleaning are available at this hotel. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk and free newspapers are on-site.
Hotel Des Alpes offers 28 air-conditioned accommodations with a safe and free newspapers. Flat-screen televisions come with cable channels.

Bathrooms include baths or showers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hotel Des Alpes. During your stay, you're just a quick walk from Notre Dame Basilica. You'll find features such as free WiFi in public areas, plus a 24-hour gym and dry cleaning service.
  • Free WiFi
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute drive from Jet d'Eau Fountain and a few minutes from United Nations European Headquarters
  • Dogs welcome for a fee
Hotel Des Alpes offers its guests a 24-hour fitness centre, tour/ticket assistance, and concierge services. Public spaces have free WiFi. The business-friendly Hotel Des Alpes also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Lift

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 24 March 2025 to 25 June 2025 (completion date subject to change). The following areas are affected:
  • Fitness facilities
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: CHF 10 per pet, per night
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.75 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.
Property Registration Number CHE/111.782.382

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Alpes Geneva
Alpes Geneva
Hotel Des Alpes Hotel
Hotel Des Alpes Geneva
Hotel Des Alpes Hotel Geneva

Hotel Des Alpes Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 226 out of 551 reviews
Rating 8 - Good. 221 out of 551 reviews
Rating 6 - Okay. 75 out of 551 reviews
Rating 4 - Poor. 17 out of 551 reviews
Rating 2 - Terrible. 12 out of 551 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Elsbeth

Business traveller
Drilling at 8am in the morning, to the point the room had to be vacated. Staff did organise a refund.
Stayed 1 night in Mar 2025

8/10 Good

SL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Allot of noise at night if using the rooms to the rear elevation/courtyard. If so you will need earplugs. Staff are amazing, super polite and professional. Ground floor entrance area is immaculate and the breakfast was ample. Free coffees from the machine in reception!
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service

Good base to strike out from

The hotel is well located near the train station. Rooms are of a good size and the showers are great. The downside is that the lift is very small (we only used it for moving luggage) and we found the rooms to be very warm (it was a very Warm day for january).
Stayed 1 night in Jan 2025

10/10 Excellent

Debbie, Rapid City

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Parking garage close by. Staff was friendly and helpful. Our room was clean .
Stayed 3 nights in Jan 2025

8/10 Good

Ana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for one night for an early morning departure. Three minutes walking distance to the train station was perfect. Simple and clean- just what we needed.
Stayed 1 night in Jan 2025

8/10 Good

Edward G

Liked: Cleanliness, staff & service, room comfort

Good Stopover

Close to Train & Bus stations, food options close to hotel. Comfortable beds and pillows.
Stayed 1 night in Dec 2024

10/10 Excellent

Isabelle

Travelled with group
Liked: Amenities
Brilliant location, friendly staff, would recommend to others looking for an affordable but nice place to stay during their Geneva city break.
Stayed 2 nights in Dec 2024

8/10 Good

ria

Travelled with group
Liked: Cleanliness, staff & service, amenities
Lovely vibes, triple room was great
Stayed 3 nights in Nov 2024

4/10 Poor

Ayad

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Blanca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love the beds and shower

Loved the room just as pictured we stayed on a triple room. It was extremely clean, shower was great, beds extremely comfortable
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities

Okay, not as expected

Location was decent and fairly walkable with lots of restaurants to eat around. Our bed was dirty from the luggage cloth and had to be cleaned again but no one was available and no other rooms available so we had to move to their sister hotel across the street at Magnolia. Customer service was decent, but much better at the other property and the room was more spacious over there too although Hotel Des Alpes rooms did look a little more modern. It's a small hotel, and it was okay but it was very inconvenient. Wouldn't stay here again, photos looked much better than it was.
Stayed 2 nights in Sep 2024

8/10 Good

OSMOND

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Arranged and confirmed with the Front desk the night before a late checkout 1pm instead of 12noon. 12:15p the front desk call to say checkout was at 12:00 noon. I told him that we had arranged a late checkout, was told it was impossible. We were already packing so we rushed to get out. When we got down to check out the clerk said if we wanted to, we could go back up to the room until 1pm.
Stayed 2 nights in Sep 2024

6/10 Okay

Sarah

Travelled with family and small children
Liked: Cleanliness, staff & service
Staff was very nice. Rooms were a lot smaller than they looked on website
Stayed 1 night in Aug 2024

8/10 Good

Beniamina, Warwick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smaller rooms, yet compact. Lovely staff.
Stayed 3 nights in Sep 2024

10/10 Excellent

Tim

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel des Alpes is a good choice for a short stay (1-2 nights). It’s small and in a very busy location, so it’s not a luxuriant option. But, for convenience to transportation (train & bus), central location for walking the city, and reasonable cost in an expensive city/country, it’s perfect.
Stayed 1 night in Sep 2024

10/10 Excellent

Janice

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy location from the train. Loved the amenities in the lobby and it was very clean with comfortable beds and pillows.
Stayed 1 night in Sep 2024

10/10 Excellent

John, Millboro

Stayed 1 night in Sep 2024

10/10 Excellent

Nikka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for local and long distance rail stop. Several restaurants within a few blocks as well as numerous small stores. Only downside is the mild traffic street might get a siren going by once or twice a day so I suggest getting a room higher up or non street facing. Otherwise a good stay.
Stayed 3 nights in Sep 2024

8/10 Good

byung ho

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convinient location for transportstion, shopping, and tour.
Stayed 3 nights in Sep 2024

6/10 Okay

Verified traveller

Basic hotel, needs updating.

Room was a reasonable size but needed updating/repair eg laminate around the sink was broken, marks on the walls etc. Poor soundproofing with a lot of noise from inside the hotel. Limited breakfast options but ok. Handy for train station. Expensive for the quality (although everywhere in Geneva is expensive).
Stayed 1 night in Sep 2024

10/10 Excellent

Naomi, Shoreline

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location for transportation, dining, shopping, etc. The facility and the room were clean. The staff was friendly and efficient. We enjoyed the stay very much. Thank you.
Stayed 2 nights in Sep 2024

10/10 Excellent

Michele

Stayed 1 night in Jul 2024

6/10 Okay

Younglo

Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Close to train and bus, walking distance to the waterfront.
Stayed 1 night in Jul 2024