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Best Western Plus City Hotel

4.0 star property

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Photo gallery for Best Western Plus City Hotel

Junior Suite, Multiple Beds, Non Smoking, City View | View from room
Junior Suite, Multiple Beds, Non Smoking, City View | Premium bedding, down duvets, minibar, in-room safe
Junior Suite, Multiple Beds, Non Smoking, City View | Premium bedding, down duvets, minibar, in-room safe
Lobby sitting area
Lunch, dinner and brunch served

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Via San Sebastiano 6, Genoa, GE, 16123
  • Place, Piazza de Ferrari
    ‪3 min walk‬
  • Place, Palazzo Ducale
    ‪5 min walk‬
  • Place, Old Port
    ‪8 min walk‬
  • Airport, Genoa (GOA-Cristoforo Colombo)
    ‪15 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Non Smoking (with Single Sofabed)

Deluxe Room, 1 King Bed, Non Smoking (with Single Sofabed) | Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed, Non Smoking (with Single Sofabed)

8.8 out of 10
Excellent
(3 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, Multiple Beds, Non Smoking, Balcony (Living Room)

Junior Suite, Multiple Beds, Non Smoking, Balcony (Living Room) | Premium bedding, down duvets, minibar, in-room safe

Junior Suite, Multiple Beds, Non Smoking, Balcony (Living Room)

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Comfort Room, 1 Single Bed, Non Smoking

Comfort Room, 1 Single Bed, Non Smoking | Premium bedding, down duvets, minibar, in-room safe

Comfort Room, 1 Single Bed, Non Smoking

  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Comfort Room, 1 King Bed, Non Smoking

Comfort Room, 1 King Bed, Non Smoking | Premium bedding, down duvets, minibar, in-room safe

Comfort Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(11 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room, Multiple Beds, Non Smoking

Premium bedding, down duvets, minibar, in-room safe

Family Room, Multiple Beds, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Junior Suite, Multiple Beds, Non Smoking, City View

Junior Suite, Multiple Beds, Non Smoking, City View | Premium bedding, down duvets, minibar, in-room safe

Junior Suite, Multiple Beds, Non Smoking, City View

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed
  • Free Wi-Fi

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About this property

Best Western Plus City Hotel

This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business centre, a coffee shop/cafe and valet parking.
Best Western Plus City Hotel offers 64 accommodations with DVD players and minibars. Each accommodation is individually furnished. Beds feature down duvets and premium bedding. A pillow menu is available. Televisions come with premium cable channels. Bathrooms include baths or showers with a rainfall showerhead and a hydromassage showerhead, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Best Western Plus City Hotel. During your stay, you're just a quick walk from Old Port. Free WiFi in public areas, a restaurant and a gym are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • Steps from Teatro Carlo Felice and 4 minutes on foot from Piazza de Ferrari
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre, 2 meeting rooms, and coworking spaces are available.

Public spaces have free WiFi. Event space at this hotel measures 753 square feet (70 square metres) and includes conference space. A fitness centre, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Best Western Plus City Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Genoa hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
PESCIOLINO – This restaurant serves brunch, lunch and dinner. A children's menu is available. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Valet parking on site (EUR 30 per day; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: EUR 12 for adults and EUR 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • PESCIOLINO

Things to do

  • Art gallery
  • Designer stores
  • Gym

Family friendly

  • Baby bath
  • Changing table
  • Children's games
  • DVD player
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 753 square feet of conference space
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 1952
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per accommodation, per stay
  • Maximum 1 (weight limit: 22 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 12 for adults and from EUR 12 for children
  • Valet parking fee: EUR 30 per day (in/out privileges)
  • Pet fee: EUR 15 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT010025A1AB68KM8T

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 1 June to 30 September.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Best Western City Genoa
Best Western Plus City Hotel Genoa
Best Western City Hotel Genoa
Best Western Genoa
Genoa Best Western
Best Western City
Best Western Plus City Genoa
Best Plus City Hotel Genoa
Best Western Plus City Hotel Hotel
Best Western Plus City Hotel Genoa
Best Western Plus City Hotel Hotel Genoa

Best Western Plus City Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 381 out of 691 reviews
Rating 8 - Good. 240 out of 691 reviews
Rating 6 - Okay. 49 out of 691 reviews
Rating 4 - Poor. 14 out of 691 reviews
Rating 2 - Terrible. 7 out of 691 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities
Clean room, very central location. Plenty of transport links nearby and options for culture, food, shopping etc.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was amazing
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Noury

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a killer location, great staff and amenities.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GREAT hotel for business or pleasure

This is my third stay here and I'll definitely be back. The staff are very helpful, the rooms are clean and comfortable and the breakfast is fantastic.
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

Calina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The terrace rooms have a beautiful view of Genoa and the staff were excellent
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Maria Pia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and in a quiet place!Food at the restaurant was great and amenities in the room too!!
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Grzegorz

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, affordable, clean
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely located in the city so everything from there is walkable
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Great Location,Parking next door,great restaurant downstairs.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Aug 2023
Verified

8/10 Good

Bjorn Jervell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with a good location to explore Genoa. The room was clean, and the breakfast was nice. Very good service.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Ellen

Liked: Property conditions & facilities, room comfort
A bit pricey for our normal budget but worth it. Amazing breakfast spread, good location, easy to walk to the harbor and wander the ancient streets. Just a 20 minute walk from the train station
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Leif

Stay in Genoa

We stayed in Genoa 4 nights. Very nice hotel, w/ AC, it was very hot outside. Nice staff and breakfast.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very quiet despite being central and walking distance to metro station. Amazing breakfast options served up by the best, most hard-working staff. Would stay again.
Stayed 4 nights in Apr 2025
Verified

8/10 Good

Johena

Liked: Cleanliness, amenities, property conditions & facilities
It was a nice comfortable stay for one night.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. And nice that they had a patio to hang out with friends outside
Stayed 3 nights in Oct 2024
Verified

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything in a quiet area
Stayed 1 night in Oct 2023
Verified

8/10 Good

Maureen

Liked: Cleanliness
Good location. Close to shopping and restaurants. Staff were friendly. Rooms good for Italy standards.
Stayed 1 night in Nov 2024
Verified

8/10 Good

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in a great location.

It was a clean hotel with friendly and helpful staff. The room I stayed in was smaller than I expected, but it had everything I needed. The hotel's location is excellent, as it is close to many of the tourist spots in Genova.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for sightseeing. Friendly staff and good breakfast selection. Room with very good standard.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Best Western

Great hotel in a neat area. Great staff, fantastic breakfast, clean and modern rooms, great wifi. I'll be back for sure.
Stayed 5 nights in Jun 2023
Verified

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very very good place good service thank you
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel in old city. Easy to walk around in old city from hotel
Stayed 1 night in Oct 2023
Verified

8/10 Good

Rommy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location!

I really liked this hotel. The location is fantastic and close to everything. The staff was very friendly and the breakfast was varied. The shower is small, but the room is a good size compared to many hotels in Europe. They kindly kept my suitcase for me for two days while I traveled to another city.
Stayed 3 nights in Mar 2025