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Hotel Europa Genova City Centre

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Photo gallery for Hotel Europa Genova City Centre

Property entrance
Lobby
Premium bedding, minibar, in-room safe, desk
Bar (on property)
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk
  • Room service
  • Breakfast available
  • Laundry

Explore the area

View in a map
Via delle Monachette, 8, Genoa, 42, 16126
  • Place, Port of Genoa Cruise Ship Terminal
    ‪10 min walk‬
  • Place, Aquarium of Genoa
    ‪11 min walk‬
  • Place, Old Port
    ‪13 min walk‬
  • Airport, Genoa (GOA-Cristoforo Colombo)
    ‪8 min drive‬

Room options

View all photos for Standard Double Room

Premium bedding, minibar, in-room safe, desk

Standard Double Room

8.0 out of 10
Very good
(1 review)
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Room

Premium bedding, minibar, in-room safe, desk

Economy Room

8.0 out of 10
Very good
(1 review)
  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room Single Use

Premium bedding, minibar, in-room safe, desk

Standard Double Room Single Use

  • Sleeps 1
  • 1 Large Single Bed

View all photos for Standard Single Room

Standard Single Room | Premium bedding, minibar, in-room safe, desk

Standard Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Triple Room

Standard Triple Room | Premium bedding, minibar, in-room safe, desk

Standard Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Similar properties

Lobby

Starhotels President

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.1 out of 5, Very good, 1,002 reviews
The price is CHF 99
includes taxes & fees
9 Nov - 10 Nov
Starhotels President

About this property

Hotel Europa Genova City Centre

Hotel with free parking, near Port of Genoa Cruise Ship Terminal
An indoor pool, a restaurant and a bar/lounge are available at this hotel. Self parking is free. Additionally, a snack bar/deli, a rooftop terrace and a coffee shop/cafe are on-site.
Hotel Europa Genova City Centre offers 37 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include a shower, bathrobes, bidets and complimentary toiletries.

This Genoa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Hotel Europa Genova City Centre, you're just a quick walk from Piazza Principe. Enjoy features like free self-parking, plus an indoor pool and a restaurant.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Breakfast is offered for a fee
  • WiFi in some public areas for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Within a 15-minute walk of Port of Genoa Cruise Ship Terminal and Old Port
  • Pets welcome free of charge
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have WiFi for a fee. An indoor pool, a rooftop terrace, and multilingual staff are also featured at the business-friendly Hotel Europa Genova City Centre. Self parking is free.

Smoking is allowed in designated areas at this Genoa hotel.

Prie De Ma – This restaurant serves lunch and dinner. A children's menu is available.
Room service (during limited hours) is available.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Free secured, uncovered self parking on site

Food and drink

  • Breakfast available for a fee
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Hosted evening meal available daily for a fee of EUR 25; reservation required
  • Snack bar/deli

Restaurants on site

  • Prie De Ma

Things to do

  • Designer stores
  • Indoor pool
  • Shopping centre
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • Lift

More

  • 1 building
  • 7 floors
  • Built in 1400
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Hosted evening meal: EUR 25

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Europa Genova City
Comfort Europa Genova City Centre
Comfort Europa Genova City Centre Genoa
Comfort Hotel Europa Genova City Centre
Comfort Hotel Europa Genova City Centre Genoa
Hotel Europa Genova
Europa Hotel Genoa
Hotel Europa
Europa Genova City Genoa
Hotel Europa Genova City Centre Hotel
Hotel Europa Genova City Centre Genoa

Hotel Europa Genova City Centre Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 37 out of 218 reviews
Rating 8 - Good. 90 out of 218 reviews
Rating 6 - Okay. 55 out of 218 reviews
Rating 4 - Poor. 26 out of 218 reviews
Rating 2 - Terrible. 10 out of 218 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Nancy, Loudon

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
This property was a DUMP!!! I have booked multiple properties in many locations through Expedia and have come to expect that anything in their list would provide a good experience. This is NOT the case with Hotel Europa. There was no air-conditioning in the rooms -- the unit was there but the control knob was broken and it did not work. We kept the window open, but it was loud and noisy much of the night. There was no WI-FI on the property at all. The hotel clerk told us that the internet provider had recently been changed and that there had been no WI-FI for several weeks. We had to go to a local restaurant to get WI-FI so our phones would work. One person in our party was flying back to the US from Genoa and he could not get airline notifications because there was no WI-FI at Hotel Europa. I chose this property because it was close to the train station, but I am highly disappointed that Hotel Europa is still in your list for Genoa with a 3.6/5 rating and a "good" beside it. This property should be removed from your list. This has made me wary of actually believing the Expedia ratings and I no longer plan to book any of my travel accommodations through Expedia because of this terrible experience.
Stayed 1 night in Jun 2022

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort
Stayed 1 night in Jul 2022

8/10 Good

Rachelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cute stay

The hotel itself is very convenient and nice. The hotel staff were very friendly and helpful. The only issue we had was the internet not working. I intentionally chose hotels that had parking and wifi because I'm teaching an online course while away from the states. They did remove the 1 night parking fee because of this so between using some international data and using wifi at the very cute restaurant at the top of the hill, it worked out.
Stayed 1 night in Jul 2022

2/10 Terrible

Mahsa

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
AC and Wifi wasn't working. The shower was leaking and the fan was making a super anormal loud noise. The reception didn't want to help us.
Stayed 1 night in Jun 2022

8/10 Good

Rory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2022

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, helpful staff, nice room with everything we needed. Bed and pillows were on the hard side but that's something we're finding in general in Italy. Would definitely recommend!
Stayed 3 nights in Oct 2019

8/10 Good

Nellya, New York

Travelled with partner
Liked: Cleanliness, staff & service
Location is great, only a couple of minutes from the main train station and 10 mins from the cruise terminal. It is also walking distance to the city center, about 20 mins walk. Continental breakfast was nice. Room/bed were comfortable, though carpet is very old.
Stayed 3 nights in Sep 2019

8/10 Good

Hector

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

2/10 Terrible

P

Disliked: Staff & service, property conditions & facilities, room comfort
Very unfriendly front desk. Billed us twice. Very noisy. Lights shining through window all night.
Stayed 1 night in Oct 2018

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities

Genoa value

Excellent service, we were allowed to check in early morning. WiFi was excellent, breakfast large and varied. Location perfect, 5 minutes to train station, 15 to cruise ship dock. Only complaint would be bathrooms were very small and cramped.
Stayed 2 nights in Sep 2018

4/10 Poor

Philip, Ottawa Ontario Canada

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Old hotel, air conditioning didn't work on first night - outside temperature 36C - very uncomfortable, couldn't sleep! Second night AC fixed but didn't make room cool just warmish. Hotel full for the weekend. Breakfast was iffy! Reception staff friendly and excellent. Wonderful location close to cruise port, train station and bus to airport - just wished we had chosen a better hotel in same location.
Stayed 3 nights in Sep 2018

8/10 Good

Jacqui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location good price

Enjoyed our stay in Genoa. Picked this hotel mainly for the price and location 5 min walk to main railway station, which is also first stop for Airport bus. The hotel is clean and staff are helpful. We did not use the breakfast facilities as was €10pp and there were places to eat nearby including lother of cafes in the station which works out well if catching the train. The room was OK, spacious and had air con, fridge (includes free bottled water) Kettle (only tea bags and sugar provided-no milk or coffee!) Bed was good size, comfy and clean sheets. We had a few days down the coast visiting 3 of the Cinque Terrestrial towns in one day (Riomaggiore, Manarola and Vernazzo - recommended!) We also visited some coastal towns nearer genoa.
Stayed 3 nights in Sep 2018

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities

Location

Good location, close to train station and the free airport bus service. Helpful staff, very good breakfast, rooms are clean and comfortable and aircondioned.
Stayed 2 nights in Sep 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness

Average hotel

Nothing great about this hotel, not particularly comfortable or anything special.
Stayed 1 night in May 2018

4/10 Poor

Mignon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

10/10 Excellent

Wendy, Bathurst NB Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice!

Very nice hotel, room was perfect! Nice size room, small efficiently unit. The view in this old city was wonderful. The old building unique.
Stayed 2 nights in Sep 2017

6/10 Okay

Salvatore

Liked: Staff & service, room comfort
Stayed 1 night in Sep 2017

4/10 Poor

Jamie, Calgary, AB

Disliked: Staff & service, property conditions & facilities, room comfort

Very Disappointing

We stayed here while traveling through Genoa. The hotel room was extremely small, and the lights were so dim we could barely read with all the lights in the room on. The "continental breakfast" area was full in the morning, and we were prohibited from grabbing some food and eating it elsewhere. If you leave the hotel and walk towards the wharf, take the main roads. We had not run into any issues anywhere else in Italy, but we felt extremely unsafe anywhere but the main roads. Would not recommend Genoa, and certainly would not recommend this hotel.
Stayed 1 night in Aug 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Very simple hotel, but great if you need to be close to the train station! It's clean and safe.
Stayed 1 night in Jul 2017

10/10 Excellent

silvana, australia

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

The place was realy convenient.

The place was nice. The staff were very nice and helpful. The place was easy and well placed in the area. But the hotel needs a lot of work. The carpets need to be removed, stained and a bit smelly. The fridge did not work, but we were happy they gave us a discount. The bathroom is not very well placed. The door opens up on to the toilet paper, so you have to close the door to reach it. The door closes onto the basin and almost hits the toilet bowl. The distance from the toilet bowl to shower is realy close, so my husband could not sit or stand with out hitting the shower door. Also the shower spout did not stay up as it was loose and it was not fixed for the 4days. Showing was difficult.
Stayed 4 nights in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
A good base for exploring Genoa just at the edge of the old town.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay if you're coming in by train

Easy to find from the train station. Walking distance to everything. Easy access to metro station I would stay there again.

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location, just 3-5 minutes walk from the Train station and access to Airport Bus.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort