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Sentral Georgetown

3.5 star property

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Photo gallery for Sentral Georgetown

Hotel Central Georgetown with a modern entrance, reception desk, and seating area.
A hotel room with a wooden floor, a small table with a vase, two armchairs, a sofa, a TV, and a mini-fridge.
Reception
A restaurant with multiple tables and chairs, a counter with staff, and framed pictures on the walls.
A hotel room with two beds, a wooden floor, a wall-mounted air conditioner, and a small picture frame.

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
Lorong Kinta, 10400 Georgetown, Penang, 12, George Town, Penang, 10400
  • Place, KOMTAR
    ‪3 min walk‬
  • Place, 1st Avenue Mall
    ‪7 min walk‬
  • Place, Georgetown UNESCO Historic Site
    ‪12 min walk‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪21 min drive‬

Room options

Similar properties

Reception
Hotel O GHC Near Penang Street Art Formerly Queen City Hotel
Downtown George Town
  • Free Wi-Fi
  • Air-conditioning
  • Room service
  • Housekeeping
3.2 out of 5, 19 reviews
The price is CHF 14
includes taxes & fees
24 Jun - 25 Jun
Hotel O GHC Near Penang Street Art Formerly Queen City Hotel

About this property

Sentral Georgetown

Along with a restaurant, this hotel has conference space and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, a 24-hour front desk and free newspapers are on-site.
Sentral Georgetown offers 147 air-conditioned accommodations with minibars and a safe. LCD televisions come with satellite channels. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

During your stay at Sentral Georgetown, you're just a quick walk from KOMTAR. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • Just a 5-minute walk from KOMTAR and a 3-minute drive from Gurney Drive
There's a restaurant on site. Public spaces have free WiFi. There are 2 meeting rooms available. The business-friendly Sentral Georgetown also features multilingual staff, concierge services, and complimentary newspapers in the lobby. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star George Town hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Nu Orient Coffee House – This restaurant serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MYR 24 for adults and MYR 14 for children
  • A restaurant

Restaurants on site

  • Nu Orient Coffee House

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 2 meeting rooms
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift

More

  • 3 buildings
  • 9 floors
  • Built in 2011
  • Designated smoking areas

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sentral Georgetown

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 24 for adults and from MYR 14 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Georgetown Sentral Hotel
Hotel Sentral
Hotel Sentral Georgetown
Sentral Georgetown
Sentral Georgetown Hotel
Sentral Hotel
Sentral Hotel Georgetown
Hotel Sentral Georgetown Penang/George Town
Hotel Sentral Georgetown Hotel
Hotel Sentral Georgetown George Town
Hotel Sentral Georgetown Hotel George Town

Sentral Georgetown Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 48 out of 453 reviews
Rating 8 - Good. 187 out of 453 reviews
Rating 6 - Okay. 158 out of 453 reviews
Rating 4 - Poor. 42 out of 453 reviews
Rating 2 - Terrible. 18 out of 453 reviews

7.4/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

4/10 Poor

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay but the stress of booking and confirmation ruined the trip for me and my husband. Husband booked the room for me but the booking system picked up the name from his credit card and the hotel refused to honor the reservation. We couldn’t get anyone to help us . We Lived in total stress for over a month until she arrival at the hotel. And was allowed to check in. They told me when I called from indonesia that I would not be able to check in even with a copy of our marriage certificate. The only recourse given us was to reach out to the hotel directly but they were unreachable from the US . We have stayed all over the world and never had this issue before.
Stayed 7 nights in Jan 2026
Verified

4/10 Poor

JOhn

Disliked: Cleanliness
hygiene problem , toilet looks like simply wash by cleaner.
Stayed 2 nights in Aug 2020
Verified

6/10 Okay

Suriana

Disliked: Property conditions & facilities

Lack of amenities

I guess the hotel doesn’t provide any bathrobe for the guest. No toothbrush or other toiletries provided. As a impromptu traveler, this a major minus for me.
Stayed 1 night in Aug 2020
Verified

2/10 Terrible

Cheong

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not worth to stay! Should be 2 star & below

Very old bed sheet & towel(black). Cockroach is everywhere! Many room’s air cond is very noisy!
Stayed 6 nights in Feb 2020
Verified

6/10 Okay

Zowie

Liked: Cleanliness, staff & service
Disliked: Room comfort

So so

Great hospitality and service but the mattress is oh-so-uncomfortable
Stayed 1 night in Feb 2020
Verified

2/10 Terrible

WHP

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Niemals ein 2Sterne Hotel!!Nichts fürEurropäer! Unfreundlich und unsauber!!
Stayed 4 nights in Jan 2020
Verified

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I arrived early, checked in, door didnt close properly, had to be forced closed. aircon was on 18, felt like 30deg on the room and unable to connect to wifi. Complained, was put in to 2 more different rooms and told internet definitely worked in last room, No good, aircon not working properly and no wifi. Checked out.
Stayed 1 night in Nov 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service
Value for money. Cannot ask for more as price is very attractive.
Stayed 2 nights in Oct 2019
Verified

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
If you are after fried kway teow the best place to go is the coffee shop opposite Lorong Kinta on Macalister Road. This hotel is on Lorong Kinta
Stayed 2 nights in Oct 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Unique and specific
Stayed 1 night in Sep 2019
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There is nothing I like about this hotel. The room bed sheet looks dirty and old, including the pillows cases. The bath towels are old and worn, requested a change but no action. The toilet is in odd shape. The shower instant heater is noisy when water is turned on. The water pressure is low. The toilet exhaust fan is noisy. The room aircon not operating efficiently and noisy. No sleepers available. There are ants in the room and toilet. No proper vanity top in the toilet. During booking it promised that Deluxe room has city view, but I only seen roof tops of buildings. My room is on level 3. During booking I request a room on the higher floor but was not allotted. Checking in at reception was slow even though there was no other guest. Very poor WiFi connection, slow and unstable.
Stayed 2 nights in Aug 2019
Verified

2/10 Terrible

Javi

Disliked: Cleanliness, amenities, property conditions & facilities
Tenia habitacion deluxe...no quiero pensar como seran las de menor categoria. Habitacion vieja, la pared desconchada, el baño muy sucio, los azulejos no los han limpiado en su vida, las juntas negras, el aire acondicionado y ventilacion del baño muy ruidoso, las sabanas sucias, las toallas penosas... el buffet del desayuno bastante escaso y lo peor, los cuencos donde tenian las salsas llenas de bichitos y a ninguno de los camareros parecia importarle. En resumen, una decepcion en todos los sentidos... tienen varios premios de años anteriores como mejor hotel del año en Georgetown de otras paginas de reservas... o esos premios se los dan.a cualquiera o no me explicó la decadencia de.este hotel
Stayed 2 nights in Aug 2019
Verified

6/10 Okay

Melvin

Liked: Cleanliness
Disliked: Property conditions & facilities

Old hotel, convenient location

Wasn’t the best of starts. Checked in to 2 rooms to find that in room 1, the telephone wasn’t working (the phone to socket had snapped) and the safe wasn’t working. The safe in room 2 wasn’t reset and so couldn’t be used either. We reported them and were told they would be fixed in the morning. These were rectified in the morning after one of us had gone downstairs to ask the receptionist to come to the room to look at the items. The air conditioner was quite noisy as was the water heater which emitted quite a loud whine whenever used. The splash guard in the toilet was too small and allowed water all over. This was obviously the splash guard when there was a bath tub in there but the tub has since been taken out. The guard was adequate when the tub was there but not now when not. The in room wifi never worked during our 5 day stay. We kept being told it would be fixed the next day. The lobby wifi did work on the first day but thereafter slowed to being usable. The location of the hotel was excellent, however. It was within walking distance to just about anywhere in Georgetown and just across the road from the New Lane hawkers, making it very convenient to get dinner. Breakfast at the hotel was also above average.
Stayed 4 nights in Jun 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy
Stayed 1 night in May 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location. it is about 10 minutes walk from the CAT bus terminal.
Stayed 2 nights in May 2019
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Near eatery house.. good location...... Wifi weak......
Stayed 2 nights in May 2019
Verified

8/10 Good

Herbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel liegt relativ zentral. Die Zimmer sind neu und zweckmässig eingerichtet und verfügen über eine sitzecke. Betten sind bequem und sanitäre Einrichtungen neu und i.o. nachteilig war dass mein Zimmer zu einem Innenhof lag und mit milchglasfenstern versehen war. Insgesamt jedoch zum gebuchten Preis eine gute Möglichkeit. Der offizielle zimmerpreis ca 200 RM ist eindeutig überteuert auch wenn Penang immer etwas teurer ist.
Stayed 1 night in Nov 2018
Verified

8/10 Good

Woei Thong

Liked: Cleanliness, property conditions & facilities
The exhaust fan at bathroom very noisy
Stayed 2 nights in Oct 2018
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

位置好，價格合理。

這是第三次入住，從2013年第一次至現在感覺酒店已有殘舊。因為位置近方便晚上的排檔，房間都OK，價錢合理。
Stayed 1 night in Nov 2018
Verified

6/10 Okay

Nowell

Liked: Cleanliness, staff & service, room comfort
No wifi on my last day otherwise good stay in this hotel
Stayed 4 nights in Oct 2018
Verified

10/10 Excellent

fisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel to stay with breakfast. but my fridge is not function
Stayed 2 nights in Aug 2018
Verified

6/10 Okay

Lavanya

Liked: Cleanliness, staff & service, room comfort
Hotel smack in town. Convenient to walk around as it is nearby to Komtar and Chow Rasta market area. Parking lots are limited. Those who doesn't get parking within the hotel vicinity, are required to park at the nearby open carpark. Overnight carpark charges are RM12. Rooms are fairly clean. Staff are friendly.
Stayed 3 nights in Aug 2018
Verified

2/10 Terrible

Anthony

Worst check in ever

Rude staff and take an hour to locate my booking. Worse check in ever!
Stayed 1 night in Aug 2018
Verified

10/10 Excellent

Yacine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon hôtel Sûrement le meilleur de penang Dommage qu’il soit loin du centre de Georgetown et de la plage. Mais avec Grab tout était nickel Je recommande vivement !!
Stayed 4 nights in Aug 2018
Verified

6/10 Okay

WENDY

Convenient location

Average stay. Breakfast need to improve. As the staff did not tell us outside still have staff making egg. How come they can't make the egg in the rest? Convenient location.
Stayed 1 night in Aug 2018