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One Pacific Hotel & Serviced Apartments

3.0 star property

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Photo gallery for One Pacific Hotel & Serviced Apartments

Family Apartment, 2 Bedrooms | In-room safe, desk, laptop workspace, blackout curtains
Lobby sitting area
Deluxe Double Room | In-room business centre
Family Apartment, 2 Bedrooms | Living area | 40-inch flat-screen TV with satellite channels, TV
Daily buffet breakfast for a fee

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
177, Jalan Macalister, Georgetown, George Town, 10400
  • Place, KOMTAR
    ‪17 min walk‬
  • Place, Gurney Drive
    ‪19 min walk‬
  • Place, 1st Avenue Mall
    ‪2 min drive‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, laptop workspace, blackout curtains

Standard Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, desk, laptop workspace, blackout curtains

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Quadruple Room, 2 Queen Beds

Family Quadruple Room, 2 Queen Beds | In-room safe, desk, laptop workspace, blackout curtains

Family Quadruple Room, 2 Queen Beds

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Executive Double Room

Executive Double Room | In-room safe, desk, laptop workspace, blackout curtains

Executive Double Room

8.8 out of 10
Excellent
(3 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Apartment, 2 Bedrooms

Family Apartment, 2 Bedrooms | In-room safe, desk, laptop workspace, blackout curtains

Family Apartment, 2 Bedrooms

8.8 out of 10
Excellent
(3 reviews)
  • 72 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, laptop workspace, blackout curtains

Standard Twin Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Twin Room

Executive Twin Room | In-room safe, desk, laptop workspace, blackout curtains

Executive Twin Room

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Deluxe Twin Room | In-room safe, desk, laptop workspace, blackout curtains

Deluxe Twin Room

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Deluxe Triple Room, Multiple Beds

Deluxe Triple Room, Multiple Beds | In-room safe, desk, laptop workspace, blackout curtains

Deluxe Triple Room, Multiple Beds

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

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About this property

One Pacific Hotel & Serviced Apartments

Along with a restaurant, this hotel has a coffee shop/cafe and a meeting room. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and free newspapers are on-site.
One Pacific Hotel & Serviced Apartments offers 90 air-conditioned accommodations with a safe and complimentary bottles of water. 40-inch flat-screen televisions come with satellite channels.

Bathrooms include a shower, slippers, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at One Pacific Hotel & Serviced Apartments, you're just a quick walk from Loh guan Lye Specialist Centre. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat include a coffee shop and a restaurant
  • Buffet breakfast served daily for a fee
  • Amenities include free newspapers in reception, a meeting room and convenience store
  • 15 minutes by foot from Gurney Drive and a 3-minute drive from KOMTAR
  • Airport shuttle service available for a fee
Along with a restaurant, there's a coffee shop/cafe on site. WiFi is free in public spaces. An airport shuttle (available on request) is available for a fee. Multilingual staff, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at the business-friendly One Pacific Hotel & Serviced Apartments. Self parking is free.
For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.
One Pacific Hotel & Serviced Apartments has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 7:00 AM to 11:00 PM on request
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: MYR 25 for adults and MYR 25 for children
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 8 floors
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at One Pacific Hotel & Serviced Apartments

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 60.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 100.00 per stay
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 25.00 for adults and from MYR 25.00 for children
  • Airport shuttle fee: MYR 68.00 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: MYR 60.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
One Pacific Hotel & Serviced Apartments offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

One Pacific Hotel Sdn Bhd Penang
One Pacific Sdn Bhd Penang
One Pacific Hotel Serviced Apartments Penang
One Pacific Hotel Serviced Apartments George Town
One Pacific Serviced Penang
One Pacific Serviced George Town
One Pacific Hotel Sdn Bhd
One Pacific Hotel & Serviced Apartments Hotel
One Pacific Hotel & Serviced Apartments George Town
One Pacific Hotel & Serviced Apartments Hotel George Town

One Pacific Hotel & Serviced Apartments Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 129 out of 277 reviews
Rating 8 - Good. 120 out of 277 reviews
Rating 6 - Okay. 22 out of 277 reviews
Rating 4 - Poor. 5 out of 277 reviews
Rating 2 - Terrible. 1 out of 277 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Hai Peng

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay. Big room suitable for large group.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff, location and close to amenities. Spacious room, clean and quite new.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Stan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and clean accommodation, located in a nice part of town. Would recommend for short stay.
Stayed 1 night in Dec 2022
Verified

10/10 Excellent

Ahmad Shah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The other location for my stay after being scammed with another booking made earlier. Fully satisfied with this booking.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Very clean and roomy.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Yueh Huei

Liked: Cleanliness, staff & service, property conditions & facilities
Strategic location
Stayed 2 nights in Jun 2024
Verified

8/10 Good

Michael kok mun

Liked: Cleanliness, staff & service, property conditions & facilities
Staffs very polite and helpful
Stayed 4 nights in Sep 2022
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great fun at Penang

The room is spacious and clean. Good housekeeping service too. Location is good as easy accessible to many good food amd places of interests via car.
Stayed 3 nights in Feb 2023
Verified

8/10 Good

Kadiman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable room
Stayed 1 night in Jul 2024
Verified

6/10 Okay

SIAW

Liked: Staff & service
Staff is super friendly. Tiles on bathroom could use some upgrade, but overall, the place is very clean.
Stayed 2 nights in Sep 2023
Verified

8/10 Good

Nancy

Liked: Cleanliness, staff & service, amenities
The hotel was convenient for us as we had the car. The rooms are big and clean but it’s a bit noisy, noise from the hall outside and above.
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Muhammad Hafiz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely repeat
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Kalid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
simple the best
Verified

6/10 Okay

Pacharapong

Disliked: Staff & service
location very closed by georgetown area, great food near by. On the rainy day you have to pay rent for the umbrella at the reception
Stayed 2 nights in Jul 2023
Verified

8/10 Good

PENG NGE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff were very honest to return my daughter's jacket which she forgot when we check out. Thank you the staff involved and the hotel.
Stayed 4 nights in Sep 2022
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
The room was reasonably spacious, with room to move for 2 adults, nice solid bed, bathroom is well appointed the room has a safe deposit box which is handy, it has a laundry room with a rm30 per wash. The parking is free and easily accessible.Location along McAllister Road is great for food, 15 minutes walk to New Lane.
Stayed 3 nights in Feb 2023
Verified

10/10 Excellent

GREGORY

Liked: Cleanliness, staff & service, property conditions & facilities
Large room. Clean, quiet, comfortable. Strong AC, but the room stays cool most of the time without it. Friendly staff. I will stay here again.
Stayed 3 nights in Mar 2023
Verified

10/10 Excellent

Zhi Xue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 3 nights in Dec 2023
Verified

8/10 Good

YOKE MENG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanliness of the room. Spaciousness of the room. Friendliness of staff. Eating place easily accessible. A well known hospital opposite.
Stayed 3 nights in Sep 2023
Verified

8/10 Good

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was well run and clean, with staff only too willing to assist with any questions/support in relation to local restaurants, transport options, and attending to room cleaning/topping up amenities, etc. I would have provided a five star rating if the bed wasn’t just so uncomfortable (too firm for a seven night stay).
Stayed 8 nights in Sep 2023
Verified

10/10 Excellent

MAHJOUB

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very spacious ant 35 sqm! The windows are big so light comes in . It is near GeorgeTown historic centre so we can visit the town , have dinner and enjoy the street art then have s peaceful night sleep away from noisy bars and restaurant within Georgetown who can stay open until 7 am!
Stayed 3 nights in Aug 2022
Verified

10/10 Excellent

Parimila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their service was good. Booked family room. Their rooms were clean and well kept. Also the location of the hotel is very strategic. Most of the tourist spot locations are in walking distance. They also had 7-eleven just beside the hotel which is very convenient. Just that the check in takes some time if you go on peak time and also their parking is limited.
Stayed 1 night in Feb 2023
Verified

10/10 Excellent

Qiang

Liked: Cleanliness, staff & service, property conditions & facilities
Limitless bit outdated, but overall nice.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

ZUNAIDAH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok good
Stayed 1 night in Dec 2022
Verified

6/10 Okay

Xiao

Liked: Cleanliness
This hotel meets most expectations for a budget hotel -- the room is clean and quiet. The staffs did their jobs. The breakfast is not fancy but have something basic. The location is ok -- not many food choices around. But it is close to a major hospital. So, I guess many guests are either patients from other places or patients' families who need to be close to their loved ones. One major problem of my room was the window leakage. After a night of heavy rain, a puddle of water had formed under the window, making our shoes wet.
Stayed 1 night in Jul 2025