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SO Hotel

2.0 star property

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Photo gallery for SO Hotel

Relax in a stylish space with a flat-screen TV, wall-mounted air conditioning, and a comfortable chair.
Welcome to our hotel, where a warm red carpet leads to the reception area, featuring a reception desk with a map and amenities.
Relax in a cozy space with a neatly made bed, a nightstand, and a telephone.
Guests can park in designated areas marked by yellow arrows, with clear signage indicating parking is reserved for hotel guests only.
Elevator offers convenient access to all floors.

Popular amenities

  • Parking included
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
No. 90 Siam Road, Georgetown P. Pinang, Georgetown, George Town, Penang, 10400
  • Penang Times Square
    ‪7 min walk‬
  • KOMTAR
    ‪10 min walk‬
  • Gurney Drive
    ‪2 min drive‬
  • Penang (PEN-Penang Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Triple Room

Standard Triple Room | In-room safe, desk, iron/ironing board, rollaway beds

Standard Triple Room

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Standard Double Room, 1 Queen Bed

In-room safe, desk, iron/ironing board, rollaway beds

Standard Double Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Single Room

In-room safe, desk, iron/ironing board, rollaway beds

Standard Single Room

  • Sleeps 1
  • 1 Queen Bed

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Front of property

Capital O 90897 Island City Hotel

  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
3.9 out of 5, Good, (33)
The price is CHF 17
for 1 room
CHF 17 total
Includes taxes & fees
13 Aug - 14 Aug
Capital O 90897 Island City Hotel

About this property

SO Hotel

Hotel with free parking, near KOMTAR
Along with dry cleaning, this smoke-free hotel has laundry facilities and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, limo/town car service, a computer station and express check-in are on-site.
SO Hotel offers 25 air-conditioned accommodations with a safe and a hairdryer. A pillow menu is available. Televisions come with cable channels.

This George Town hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at SO Hotel, you're just a quick walk from Penang Times Square. Features include free WiFi in public areas and free self-parking, plus dry cleaning service.
  • Free WiFi
  • Free self-parking and extended parking
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes bicycles to rent
  • 14 minutes by foot from KOMTAR and a 3-minute drive from Gurney Drive
  • Airport, railway station and cruise terminal shuttle service available for a fee
SO Hotel offers its guests multilingual staff, tour/ticket assistance, and complimentary newspapers in the lobby. A computer station is on site and WiFi is free in public spaces. An airport shuttle (available 24 hours), a beach shuttle and a train station drop-off service are available for a fee. The business-friendly SO Hotel also features laundry facilities, dry cleaning/laundry services, and limo service. Limited free parking is available on a first-come, first-served basis.

This George Town hotel is smoke free.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up and drop-off shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Free extended parking on site
  • Limited on-site parking

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • Built in 2010
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Hair dryer
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, airport and train station (surcharges may apply); to arrange pick-up, contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for MYR 35 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MYR 50.00 per stay
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MYR 25.00 per vehicle (one way)
  • Rollaway bed fee: MYR 35 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
SO Hotel offers transfers from the cruise terminal, ferry terminal, airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel SO
SO Hotel
SO Hotel Penang
SO Penang
SO Hotel Penang/George Town
SO Hotel George Town
SO Hotel Hotel
SO Hotel George Town
SO Hotel Hotel George Town

SO Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 74 out of 236 reviews
Rating 8 - Good. 125 out of 236 reviews
Rating 6 - Okay. 27 out of 236 reviews
Rating 4 - Poor. 8 out of 236 reviews
Rating 2 - Terrible. 2 out of 236 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, friendly and convenient location.

Very friendly staff. Love the location. Would stay here again next time.
Stayed 3 nights in Aug 2019

10/10 Excellent

CHARIZA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is accessible. Room is ready when we checked in. Room is clean, spacious and good airconditioning. Bathroom and clean and spacious also. Staff are friendly, accomodating and knowledgeable. Downside, limited parking space. Overall, pleasant stay.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great if you don't drive 5minutes ' walk to macalister road and you can find many buses going to Komtar. Great hotel for Budget Travellers.
Stayed 2 nights in Feb 2019

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good service

Staff are well trained and seem genuinely concerned that you have a pleasant stay. Rooms are clean and reasonably spacious for the price. A few KMs from the centre of Georgetown, but there's a mall nearby
Stayed 1 night in Dec 2018

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value if you don't mind the area

Friendly, attentive and helpful staff. Rooms big enough for a couple of days, and cleaned to a good standard compared to other hotels in Malaysia. Hotel located a couple if KMs from the centre with limited local amenities and noisy local karaoke until 1am. I'm not bothered by this, do would stay again
Stayed 1 night in Dec 2018

8/10 Good

Frank, JB

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is near to food court.
Stayed 1 night in Nov 2018

10/10 Excellent

Scott

Off the beaten path but well worth the effort

A very clean, apparently family run hotel with attentive service. Our room didn't have any windows but that was almost the only complaint I could imagine for this place. There is a famous char kway teow stand immediately next door which was excellent but be prepared for a long wait. The rooms were clean, the ac, hot water and wifi worked well and there was lots of places to eat in the immediate vicinity. A lot of bang for the buck.
Stayed 2 nights in Aug 2018

10/10 Excellent

Yang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff. There is kopitiam n the famous Char Koey Tiau nearby. There is laundry service at the hotel. Will definitely stay at this hotel again when I visit Penang again.
Stayed 2 nights in Jul 2018

8/10 Good

Jin Yi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

mus, penang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

satisfied..

having nice and good stay for that price..so kind and helpful staff..!! will be better if there is some food/snack/drink offered at reasonable price..
Stayed 1 night in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
overall are good but limited parking space..
Stayed 1 night in Jan 2018

10/10 Excellent

Wan Qing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018

8/10 Good

Zheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thanks SO Hotel. Good service

Overall 4.5 / 5 Didnt expect much from a Hotel that price is so cheap But end up having a Awesome night at SO hotel. I requested Honey moon theme. And they Really did it for me. I Really appreciate it. Their service are Really good. Hotel might be abit old. But their service have make up for it. High recommended for those Looking for cheap and good hotel.
Stayed 2 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Service

The basin is not in the bathroom.
Stayed 1 night in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Great staff

Well, the price you pay for, can't expect too much. The staff are really friendly and helpful. it makes the stay better.
Stayed 1 night in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable. staff was nice. have a free car wash service (need to inform 1 day in advance). worth the money
Stayed 1 night in May 2017

6/10 Okay

Matt Siow, Kuala Lumpur

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Average hotel with very basic facilities

Location is at central Georgetown, near Lorong Selamat. The room is pretty small with no cupboard and toiletries. The parking is limited but you can still park nearby shops. Not highly recommended.

6/10 Okay

Chu, Malaysia

Reasonable to hotel to stay for short business trip.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Good location in the city. Good food within walking distance.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

LEE, Kuala Lumpur, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for short stay

Shampoo and Pillows for guest to choose. Clean & comfortable. However, the basin is outside the bathroom.

10/10 Excellent

py, Selangor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice, cozy budget hotel

I loved the soap and shampoo bar available at the lobby. Clean room, wonderful staff and reasonable price.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

Price is slightly above average for the area although it is really nice and incredibly clean. Would definitely stay here again. It is a 10 minute walk to the local mall.