"The air conditioning didn’t work but the staff worked with us to get a new room."

"I stayed at other Towneplace Suites and this Otis definitely showing its age. Breakfast was ok in a small area with uncomfortable seating. I like the kitchen area in these places. Hot water for shower was hit or miss. Overpriced for what it offers..for what I paid for a long wedding weekend."

"The staff was very friendly, helpful with navigating the area and D.C. The room was clean. Enjoyed the indoor pool."

"Very kind and friendly welcoming , offers of assistance as may be necessary ."

"I enjoyed my stay! Nina was very accommodating and super helpful as it was the first time my friend and I stayed at an extended stay-type hotel. The service was very friendly from all the staff and I really appreciated how the entire place (room, grounds, office) was maintained well! If and/or when ..."

"You could tell the unit was older but it was clean & everything worked well"