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Van der Valk Hotel Gent

4.5 star property

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Photo gallery for Van der Valk Hotel Gent

Interior
Sauna, massages
Bicycling
Reception
Superior kamer met bad | 1 bedroom, in-room safe, desk, soundproofing

Popular amenities

  • Spa
  • Parking available
  • Gym
  • Pet-friendly

Explore the area

Map
Akkerhage 10, Ghent, 9000
  • Ghelamco Arena
    ‪3 min walk‬
  • Ghent University Hospital
    ‪16 min walk‬
  • Flanders Expo
    ‪4 min drive‬

Room options

View all photos for Comfort Family Room

Comfort Family Room | 1 bedroom, in-room safe, desk, soundproofing

Comfort Family Room

10.0 out of 10
Exceptional
(5 reviews)
  • 38 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Bed

View all photos for Comfort Room, Accessible

1 bedroom, in-room safe, desk, soundproofing

Comfort Room, Accessible

9.4 out of 10
Exceptional
(13 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room

1 bedroom, in-room safe, desk, soundproofing

Comfort Room

9.8 out of 10
Exceptional
(36 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Twin Room, 2 Single Beds

1 bedroom, in-room safe, desk, soundproofing

Comfort Twin Room, 2 Single Beds

9.6 out of 10
Exceptional
(9 reviews)
  • 29 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Presidential Suite

Presidential Suite | 1 bedroom, in-room safe, desk, soundproofing

Presidential Suite

  • 76 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Family Suite | 1 bedroom, in-room safe, desk, soundproofing

Family Suite

10.0 out of 10
Exceptional
(1 review)
  • 54 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Bunk Beds

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, in-room safe, desk, soundproofing

Deluxe Room

9.0 out of 10
Wonderful
(15 reviews)
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior kamer met bad

Superior kamer met bad | 1 bedroom, in-room safe, desk, soundproofing

Superior kamer met bad

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Accessible

Suite, Accessible | Bathroom | Hair dryer, towels, soap, shampoo

Suite, Accessible

8.0 out of 10
Very good
(2 reviews)
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite | 1 bedroom, in-room safe, desk, soundproofing

Suite

9.4 out of 10
Exceptional
(6 reviews)
  • 57 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Van der Valk Hotel Gent

Luxury hotel with 3 restaurants and full-service spa
3 restaurants, a full-service spa and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a sauna and a rooftop terrace are on-site.
Van der Valk Hotel Gent offers 262 air-conditioned accommodations with a safe and coffee/tea makers. Smart televisions come with digital channels.

Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Weleda Spa. Services include massages. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Van der Valk Hotel Gent. During your stay, you're just a quick walk from Ghelamco Arena. Features include free WiFi in public areas, plus 3 restaurants and a full-service spa.
  • Free WiFi
  • Drinking and dining options include 3 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Treat yourself to massages at Weleda Spa
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Within a 15-minute walk of Ghelamco Arena and Ghent University Hospital
  • Dogs welcome for a fee (restrictions apply)
Van der Valk Hotel Gent offers its guests a full-service spa, a sauna, and a fitness centre. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

12 meeting rooms and coworking spaces are available. A rooftop terrace, spa services, and a vending machine are also featured at the luxury Van der Valk Hotel Gent. For a fee, parking is available.

This 4.5-star Ghent hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Cocotte – On-site restaurant. Guests can enjoy drinks at the bar. Reservations are required.
Limoncello – On-site restaurant. Guests can enjoy drinks at the bar. Open daily.
Mr Sato – On-site restaurant. Guests can enjoy drinks at the bar. Open selected days.
Skybar – On-site cocktail bar. Open selected days.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Dutch, English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (EUR 10 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 28.50 for adults and EUR 12 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Cocotte
  • Limoncello
  • Mr Sato
  • Skybar

Things to do

  • Bicycle rentals
  • Bicycle tours
  • Full-service spa
  • Gym
  • Sauna
  • Steam room

Family friendly

  • Baby toys
  • Children's toys
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 12 meeting rooms
  • Coworking space

Outdoors

  • Outdoor entertainment area
  • Rooftop terrace

Full-service spa

  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 10 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 25
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 22.50 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20.0 per night.
  • Cots (infant beds) are available for EUR 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 28.50 for adults and from EUR 12 for children
  • Covered self-parking fee: EUR 10 per day
  • Pet fee: EUR 22.50 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 25 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

Property is also known as

Van der Valk Hotel Gent Hotel
Van der Valk Hotel Gent Ghent
Van der Valk Hotel Gent Hotel Ghent

Van der Valk Hotel Gent Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 389 out of 543 reviews
Rating 8 - Good. 122 out of 543 reviews
Rating 6 - Okay. 21 out of 543 reviews
Rating 4 - Poor. 6 out of 543 reviews
Rating 2 - Terrible. 5 out of 543 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff went out of their way - Great hotel

A modern, clean and spacious hotel. Our family room was fantastic, our daughter loved her bunk beds and the large cuddly toy animals left to play with. The hotel even left a rucksack and soft toy for our young son in his cot. Lovely bath, large comfy bed with TV in front. Really happy with the accommodation. Probably more of a business hotel than traditional family hotel, but the facilities were still great for kids and staff were very helpful to accommodate our young kids. There is a small play area with slide and climbing frame and my daughter especially enjoyed watching the chickens! The service could not have been better, hotel reception and restaurant staff helped to warm milk and meals for our children and gave helpful guidance for trips into the city. There is a large supermarket right next to the hotel built into the Gent football stadium which next door. Incredible location on a matchday. Worth noting that the hotel is a small distance from central Gent. We found it easy to reach by bus and tram (25 mins total). The hotel staff offered to arrange us taxis for approx $20. Driving was a little trickier due to the low emission zone in central Gent but again staff pointed us towards parking options.
Stayed 2 nights in Apr 2025

6/10 Okay

Danielle

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The hotel is next to a stadium and on an industrial estate. You cannot get anywhere from the hotel as its far from the city. The views from the rooftop bar are of factories, cranes and car parks. The hotel is expensive and is nicely decorated but they have the audacity to then charge for everything else, parking, an extra bed for a child and even a drop if milk for a tea in my room. Staff are unbothered by guests and bordering on rude.
Stayed 1 night in Apr 2025

10/10 Excellent

Iro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel for families.The family suite really spacious and clean.Kids room with bunker beds, kids book and teddy bear. Very friendly staff, welcome drink champagne and small plush toys for the kids. Room with a nice view and very comfortable bed. Wood room card, no plastic. Special kids box with shampoo and bath amenities. Morning breakfast buffet very good with a lot of options and everything really tasty and fresh. Totally recommend it for a family stay.
Stayed 1 night in Apr 2025

10/10 Excellent

hector fabio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel,modern, clean ,good food,parking inside.
Stayed 1 night in Apr 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Quality, luxury and high-tech are 3 words that come to mind. A distance from Ghent centre but easy and exciting transport on local bus and tram. Staff are first class - special mention of a waitress in the Lobby bar ( short Cambodian lady) who provided friendly and excellent service to my family.
Stayed 1 night in Apr 2025

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

As always Van de Valk hotels of high standard did not disappoint. Easy checkin friendly staff. Comfortable and well appointed room. Excellent restaurant ,really well prepared dishes served in a timely manner making it an enjoyable experience
Stayed 1 night in Apr 2025

4/10 Poor

Matthew

Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Rani

Nothing
Stayed 1 night in Apr 2025

10/10 Excellent

Birna Ósk

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good breakfast, safe parking on site

It was difficult to find the entrance to the carpark for the hotel. Safe parking with barrier entry. €10 per night. Restaurant was the only place to eat in the evening due to refurbishment. Food and service were excellent although a bit pricey The roof top bar was closed on the Wednesday night when we stayed Separate toilet and shower room ( no door on shower room ) which was handy. Lighting in shower room wasn't very bright, not good enough to put your make up on ! Selection of teas was limited to either green tea of earl grey. We felt that the pillows were too soft and there was no opportunity to change. Breakfast selection was extensive, we enjoyed our meal. Overall a good stay but could have been a bit better for the price
Stayed 1 night in Mar 2025

10/10 Excellent

Lorie

Liked: Cleanliness, staff & service, property conditions & facilities
I like the room facilities and has the drinks available and bed is so comfy
Stayed 1 night in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and restaurant, comfortable and convenient with helpful staff
Stayed 1 night in Feb 2025

6/10 Okay

richard

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Hoped for more

Not as good as previous years. Everything seems a struggle
Stayed 1 night in Jan 2025

10/10 Excellent

Ahsanul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Arabella

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern and fresh

The hotel was vey impressive, modern and well thought out. The bed was incredibly comfy. Very quiet. Great restaurant too. We loved our stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Katarina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unbelievable experience

This was our second time here. We felt so rested the room was so comfortable,. Everything was above expectation and didn't disappoint, I love the bed, slept like babies. My husband and I are tall people and we felt like ants in that bed. It was so damn comfortable and bathroom was so classy with everything you need and everything was of good quality not the dry stuff that leaves your skin itching. The staff was lovely and the restaurant had a lot of options on offer for all meals.one of the best burgers I've had and pheasant breast and the beef stew thingy was yum. Will go back if I can again. Great experience
Stayed 4 nights in Dec 2024

10/10 Excellent

Hua

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are spacious and fairly new hotel but the lights are strange that you either have to turn them all off or have them on.
Stayed 1 night in Dec 2024

8/10 Good

Cassandra

Stayed 3 nights in Dec 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Alistair

Stayed 1 night in Aug 2024

10/10 Excellent

Stanley, flushing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern and clean. Room is spacious
Stayed 1 night in Dec 2024

10/10 Excellent

Fryni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure to stay at this hotel. Spacious and clean rooms, good parking options and it’s very convenient being so close to two motorways
Stayed 1 night in Dec 2024

10/10 Excellent

Genesis

Stayed 1 night in Dec 2024

10/10 Excellent

Graham

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel.
Stayed 3 nights in Nov 2024