Excellent communication prior to checkout and throughout, with check in instructions, code to keybox and WiFi password all provided.
Room tidy and extremely functional incl. hair dryer, steamer/iron, bathroom with towels and all toiletries, tea/coffee making facilities (limited milk and no fridge though).
Main issue was that it was not possible to leave our luggage anywhere beyond 3pm, which is kind of a problem if you're making a 1-day flying visit to Gibraltar as we did.