Check in was very smooth. Gillian was always available when needed.
Flat was clean, everything was available. Apart from the missing coffee maker, which we didn't need, everything was there. There was a cafétière anyway.
TV remote's batteries needed changing, new ones were instantly sent to us.
Flat is 7 minutes walk from Glasgow Charing cross, 4 minutes walk from nearest bus stop and 20 minutes walk from the main Buchanan bus station, from which you can go anywhere you wish.
We didn't use the kitchen much as we were out all days, but it has what you may need for a quick meal. We missed having a tray to put our tea on, in the morning. This will be good to have.
I would rent it again if I wish to visit Glasgow in the future.