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Best Western Garfield House Hotel

3.0 star property

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Photo gallery for Best Western Garfield House Hotel

Restaurant
Suite, 1 King Bed, Non Smoking | Desk, iron/ironing board, free cots/infant beds, rollaway beds
Suite, 1 King Bed, Non Smoking | Desk, iron/ironing board, free cots/infant beds, rollaway beds
Suite, 1 King Bed, Non Smoking | Desk, iron/ironing board, free cots/infant beds, rollaway beds
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Pet-friendly

Explore the area

View in a map
Cumbernauld Road, Stepps, Glasgow, Scotland, G33 6HW
  • Place, Crow Wood Golf Club
    ‪18 min walk‬
  • Place, Buchanan Street
    ‪10 min drive‬
  • Place, OVO Hydro
    ‪13 min drive‬
  • Airport, Glasgow (GLA-Glasgow Intl.)
    ‪23 min drive‬

Room options

View all photos for Comfort Room, 1 Single Bed, Non Smoking

Comfort Room, 1 Single Bed, Non Smoking | Desk, iron/ironing board, free cots/infant beds, rollaway beds

Comfort Room, 1 Single Bed, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 8 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Comfort Room, 2 Single Beds, Non Smoking

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Comfort Room, 2 Single Beds, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Comfort Room, 1 Double Bed, Non Smoking

Comfort Room, 1 Double Bed, Non Smoking | Desk, iron/ironing board, free cots/infant beds, rollaway beds

Comfort Room, 1 Double Bed, Non Smoking

9.0 out of 10
Wonderful
(18 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed, Non Smoking

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Executive Room, 1 Double Bed, Non Smoking

8.8 out of 10
Excellent
(9 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 2 Single Beds, Non Smoking

Executive Room, 2 Single Beds, Non Smoking | Desk, iron/ironing board, free cots/infant beds, rollaway beds

Executive Room, 2 Single Beds, Non Smoking

  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Desk, iron/ironing board, free cots/infant beds, rollaway beds

Suite, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Walk-in Shower)

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Suite, 1 King Bed, Non Smoking (Walk-in Shower)

  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Garfield House Hotel

Suburban hotel with bars/lounges and 24-hour front desk
A restaurant, 2 bars/lounges and 24-hour room service are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and laundry facilities.
Best Western Garfield House Hotel offers 45 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Glasgow hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at Best Western Garfield House Hotel. During your stay, you'll be close to Lenzie Golf Club. Enjoy features like free WiFi in public areas and free self-parking, plus 2 bars.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 10 minutes by car from Buchanan Street and 12 minutes from University of Glasgow
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A business centre and 6 meeting rooms are available.

Public spaces have free WiFi. The business-friendly Best Western Garfield House Hotel also features tour/ticket assistance, a garden, and laundry facilities. Self parking is free.

This 3-star Glasgow hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7 AM to 9:30 AM and at the weekend from 7:30 AM to 10 AM.
Best Western Garfield House Hotel has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Full breakfast available for a fee 7 AM to 9:30 AM on weekdays and 7:30 AM to 10 AM on weekends; GBP 15 per person
  • 2 bars/lounges
  • A restaurant

Family friendly

  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Business centre

Outdoors

  • Garden

Accessibility

  • No lift

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Please note: This property is a popular wedding venue. Guests may experience high levels of related noise on weekends.

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per day
  • Only dogs are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 15.00 per person
  • Pet fee: GBP 10 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Parties and events (including weddings) are allowed on site
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

BEST WESTERN Garfield House Hotel Glasgow, Scotland
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Best Western Stepps Garfield House Hotel
Best Western Glasgow Stepps Garfield House
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Best Western Garfield House Hotel Hotel
Best Western Garfield House Hotel Glasgow
Best Western Garfield House Hotel Hotel Glasgow

Best Western Garfield House Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 313 out of 596 reviews
Rating 8 - Good. 217 out of 596 reviews
Rating 6 - Okay. 40 out of 596 reviews
Rating 4 - Poor. 16 out of 596 reviews
Rating 2 - Terrible. 10 out of 596 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for 1 or 2 nights. Very attentive staff, public areas very clean. Bedrooms could perhaps do with a bit of modernisation - lighter colours might make the rooms feel bigger - but all in a good night sleep and had everything we needed. Food very good and reasonably priced.
Stayed 1 night in Aug 2025

8/10 Good

Heather

Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff who couldn’t do enough to help you.
Stayed 1 night in Aug 2025

10/10 Excellent

Elisabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute hotel and an 8 minute walk to Stepps Station that took us into town/city and surrounding areas.
Stayed 2 nights in May 2025

8/10 Good

RICHARD

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good but stairs up to first floor no lift Reception had to carry out suitcase up for us
Stayed 7 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
The evening f on the evening we were there was very poor. The chef had no idea how to cook vegetables - we have NEVER been served such badly cooked vegetables. My husband's broccoli was completely tough and inedible, and mine was almost as bad. My husband returned it via the waiter to the chef/cook, but the response was only that "yes it was hard. Would we like more vegetables?" No apology whatsoever! - from the waiter or ( worse!) from the chef/cook. In addition, our starter of spring rolls was very seriously overcooked/over-fried, the 'pastry' being very hard and slightly scorched.
Stayed 1 night in Jul 2025

6/10 Okay

Holly

Liked: Cleanliness, staff & service
Disliked: Room comfort
Lovely hotel outside of city. Problem was room very hot and stuffy during hot days we were there and no air con or air flow other than small window. Provided us a small fan on request
Stayed 2 nights in Jul 2025

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

8/10 Good

Mohammed

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

alan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel. Only complaint was noisy neighbours so not a good night sleep
Stayed 1 night in Jun 2025

8/10 Good

Iryna

Stayed 1 night in Jun 2025

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was there for one night on business would recommend
Stayed 2 nights in May 2025

10/10 Excellent

john

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
just as expected as I have been there before and will go again, everything is just as you would expect from a place to relax, staff friendly and helpful, hotel and room very clean, what else would you want.
Stayed 2 nights in May 2025

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay very much
Stayed 1 night in May 2025

10/10 Excellent

John

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at this hotel was very nice indeed
Stayed 2 nights in May 2025

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place and dog friendly highly recommended staff cant do enough for u couldn't fault it
Stayed 2 nights in May 2025

8/10 Good

Andrew G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great time

Really comfy bed, good soundproofing, great blackout blinds. Breakfast was great and service was very attentive, thanks.
Stayed 1 night in May 2025

10/10 Excellent

Gerry

Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best Best Western I’ve stayed in.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Marvin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Noel

Disliked: Cleanliness, property conditions & facilities

Ask for a modernised room.

Booked an Executive room and was shown to a dark and musty room looking out over the back of the property. There were red stains on the net curtains that looked like blood. I went back to reception and they moved me to another Executive room which had been modernised. It was much better. I don't know why they had not allocated that room in the first place as it was free that night.
Stayed 1 night in Apr 2025

2/10 Terrible

Darren

Travelled with family
Disliked: Room comfort

Very noisey party.

The hotel was having a huge party they decided not to tell paying guests about. Thumping music kept us up.
Stayed 1 night in Apr 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for a short stay

Standard for Best Western. Rather old fashioned, lots of brown wood, but comfortable and good service. Menu was mostly grilled and fried, but our meals were well-cooked and tasty. Nice views over the golf course fromhebroom at the back of the hotel.
Stayed 1 night in Apr 2025