I have rented through VRBO for the past five years, and this is my first negative experience. It started with the check-in procedures, as I was given a two-digit code for the door with no mention of a gate that needed to be opened. Then we walked in to find a mouse still alive in a trap that needed to be taken care of. We noticed the numerous traps throughout the house. My family is very particular about cleanliness. We then found a dead mouse behind the oven.The level of dirt under the main stairs and the spider webs that were heading into the laundry room were disappointing. The shower in the Master Bath has rotten wood at the base and breaking off. The shower did work fine and had a fancy shower head unit, but it was dark in the shower and it was hard to tell the cleanliness of it.The upstairs was very nice and clean; and we were glad our children were upstairs.When issues were brought up to the owner, I was told that I do not know anything about a barn or farming, and mouse activity in the Spring is normal. The owner seems well intentioned; however, her communication style is less than gracious. I could have rebutted her arguments, as we have raised pigs for meat and chickens for eggs, so we are no strangers to the challenges of farming.I would disagree with the 10 for cleanliness of past ratings, and we were very disappointed overall. Maybe we are the only ones, but from our perspective, this property is not what it seemed to be.