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Wingate by Wyndham New Castle - Glenwood Springs

2.0 star property

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Photo gallery for Wingate by Wyndham New Castle - Glenwood Springs

Lobby
Reception
Free daily continental breakfast
Studio Suite, 1 King Bed, Non Smoking | Premium bedding, pillow-top beds, individually decorated
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
781 Burning Mountain Ave, New Castle, CO, 81647
  • Place, New Castle Chamber of Commerce
    ‪20 min walk‬
  • Place, New Castle Town Hall
    ‪1 min drive‬
  • Place, Lakota Canyon Golf Club
    ‪4 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Bathtub w/ Grab Bars)

Premium bedding, pillow-top beds, individually decorated

Room, 1 King Bed, Accessible, Non Smoking (Bathtub w/ Grab Bars)

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, pillow-top beds, individually decorated

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Premium bedding, pillow-top beds, individually decorated

Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(30 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Studio Suite, 1 King Bed, Non Smoking | Premium bedding, pillow-top beds, individually decorated

Studio Suite, 1 King Bed, Non Smoking

7.6 out of 10
Good
(15 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Premium bedding, pillow-top beds, individually decorated

Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(39 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

2 Queen Beds Room, Non-Smoking

  • Sleeps 4

King Studio Suite-Non-Smoking

  • Sleeps 4

King Room-Non-Smoking

  • Sleeps 2

King Room With Mobility Accessible Roll-in Shower-Non-Smoking

  • Sleeps 2

1 King Bed, Mobility Accessible Room, Bathtub W/Grab Bars, Non-Smoking

  • Sleeps 2

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About this property

Wingate by Wyndham New Castle - Glenwood Springs

Mountain hotel with indoor pool, near New Castle Town Hall
An indoor pool, a business centre and a meeting room are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and free newspapers are on-site.
Wingate by Wyndham New Castle - Glenwood Springs offers 51 air-conditioned accommodations with complimentary newspapers and a hairdryer. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Wingate by Wyndham New Castle - Glenwood Springs. During your stay, you'll be within walking distance of New Castle Town Hall. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a business centre and a meeting room
  • Guests speak favourably about the location and the clean guestrooms
  • Just a 2-minute drive from New Castle Town Hall and a few minutes from Lakota Canyon Golf Club
  • Cats and dogs welcome for a fee (restrictions apply)
WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is served daily. An indoor pool, barbecue grills, and a vending machine are also featured at the business-friendly Wingate by Wyndham New Castle - Glenwood Springs. Free self parking is available.

This New Castle hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • In the mountains
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2004
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fan
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for USD 5 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 5 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Wingate by Wyndham New Castle - Glenwood Springs Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 369 out of 1005 reviews
Rating 8 - Good. 279 out of 1005 reviews
Rating 6 - Okay. 158 out of 1005 reviews
Rating 4 - Poor. 106 out of 1005 reviews
Rating 2 - Terrible. 93 out of 1005 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Barry

Stayed 1 night in Oct 2025

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean, staff friendly, breakfast fresh !
Stayed 4 nights in Oct 2025

8/10 Good

Steve

Stayed 1 night in Oct 2025

6/10 Okay

Kim

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Shower needs repair. Room needs updated.
Stayed 1 night in Oct 2025

8/10 Good

Deborah, Longmont

Liked: Cleanliness
Staff was great! The operation of the room TV was terrible and overly complex.
Stayed 3 nights in Oct 2025

6/10 Okay

Jaime

Outside of hotel need better landscaping!!! Clean up those weed Look awful outside!! Come on. Do better than this
Stayed 3 nights in Oct 2025

2/10 Terrible

Nicole

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The reviews for this hotel are completely misleading my husband and I got there to already on the outside looks abandoned and weeds outside growing as well as trash and the way to get in was very sketchy to walking in and getting a room to go in and it smells of cigarettes and drugs with fabulousa cleaner to mask it. Then when I told the front desk and he was very rude to me and said there are no cigarettes smoking, he then gave me another room that looked like a little better but the smell of overwhelming drugs that left me and my husband looking at midnight in a mountain city trying to find another room. When I explained this to the desk he just continued to give me rude looks and so I asked for my refund. Hopefully this helps other people and or families thinking this would be a good place to stay.
Stayed 2 nights in Oct 2025

4/10 Poor

PAOHUE Y

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Back door was insecured, place was run down. Limited hotel options in the area.
Stayed 1 night in Sep 2025

10/10 Excellent

Maxfield James, Arlington Heights

Stayed 1 night in Oct 2025

10/10 Excellent

Susan

Liked: Cleanliness, amenities
Pleasant service at the front desk. Room was clean.
Stayed 1 night in Oct 2025

10/10 Excellent

Wanda, Westminster

Stayed 1 night in Oct 2025

10/10 Excellent

Don

Travelled with partner
Liked: Cleanliness, amenities
We had a very cordial, friendly check-in. Facilities seemed well kept up. And Avee Is a treasure We will return!!
Stayed 2 nights in Oct 2025

2/10 Terrible

James

Disliked: Staff & service, amenities, property conditions & facilities
The staff couldn't find the reservation made through Expedia. Didn't have room reserved in their system. I had to prove to them the reservation made with emails from Expedia verifying reservation. Then they finally accepted the info and entered it into their systems. Then when they assigned a room to me, that room was already occupied. This is a very dangerous situation. Giving someone a key to a room that is already occupied is an in-excusable mistake that should never happen in a hotel environment. Then once they gave me another room, and I finally got properly checked in, that room had a broken hair dryer, shower rod falling off the wall, no clock in the room, no courtesy coffee pot or coffee, no usb ports anywhere in the room, a reclining chair that looked and felt like it was from a second hand store. The door frame entering the room looked like someone had used a crow bar and tried breaking into the room in the past. The metal frame was twisted and bent. This facility is lacking all modern necessities. Will never use this facility again. It was terrible.
Stayed 2 nights in Oct 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
It was very clean and nice, the breakfast was good but the bed was incredibly firm and uncomfortable to sleep in
Stayed 1 night in Oct 2025

10/10 Excellent

Omkar Ravindra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is nice. Close to hot springs and check in was easy
Stayed 1 night in Oct 2025

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone was very nice, the place was one of the cleanest hotels i have seen. The beds were not the most comfortable if you like really firm mattresses you will like them though. We really enjoyed our stay there.
Stayed 7 nights in Oct 2025

10/10 Excellent

Edith

Stayed 1 night in Oct 2025

2/10 Terrible

Joe

Stayed 1 night in Sep 2025

8/10 Good

Melanie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Customer service was great, our TV was t working and they came and fixed it and made sure everything was working before leaving us for the evening. Appreciated the ease of mobile check out as well and check in was fast and easy.
Stayed 1 night in Sep 2025

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities
We found multiple bugs in the room and left after a few hours.
Stayed 1 night in Sep 2025

10/10 Excellent

BIMAN

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just amazing, super clean.. well maintained
Stayed 2 nights in Oct 2025

8/10 Good

Sam

Stayed 5 nights in Sep 2025

4/10 Poor

Nicolas

Travelled with family
Disliked: Amenities, property conditions & facilities
The hotel needs to replace the furniture, it's old and dirty, and a lot of insects get in through the window. They need to put insect nets on the window.
Stayed 2 nights in Sep 2025

6/10 Okay

Chris

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
The hotel forget to mention that the elevator was out of service. We had to take the stairs for all coming and going. Our room was on the second floor, and all vending machine, ice, etcetera, was on the first floor. I'm 72 years old and have a bad knee. I was very unhappy.
Stayed 2 nights in Sep 2025