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Gloucester Robinswood Hotel, BW Signature Collection

4.0 star property

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Photo gallery for Gloucester Robinswood Hotel, BW Signature Collection

Relax by the pool, surrounded by a deck with a railing and a covered seating area.
Meetings take place in this well-equipped conference room with a long table, comfortable chairs, and a large flat-screen TV.
Relax in this stylish living room with sofas, armchairs, and a coffee table, surrounded by framed artwork and a large window.
Enjoy a refined dining experience in this elegantly set room, featuring a long table and comfortable seating for a memorable meal.
Stylish building with a glass extension, sloped roof, and landscaped outdoor space.

Popular amenities

  • Bar

Explore the area

Map
Marlstone Close, Robinswood Hill, Gloucester, England, GL4 6EA
  • Gloucester Quays
    ‪5 min drive‬
  • Gloucester Docks
    ‪7 min drive‬
  • Gloucester Cathedral
    ‪7 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds, Non Smoking

In-room safe, desk, laptop workspace, soundproofing

Standard Room, 2 Single Beds, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | In-room safe, desk, laptop workspace, soundproofing

Standard Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(21 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed, Non Smoking

In-room safe, desk, laptop workspace, soundproofing

Executive Room, 1 Double Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

In-room safe, desk, laptop workspace, soundproofing

Standard Room, 1 Single Bed, Non Smoking

  • 22 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room, Multiple Beds, Non Smoking

In-room safe, desk, laptop workspace, soundproofing

Family Room, Multiple Beds, Non Smoking

7.0 out of 10
Good
(7 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Suite, 1 Double Bed, Non Smoking (with 2 double sofa beds)

Suite, 1 Double Bed, Non Smoking (with 2 double sofa beds) | In-room safe, desk, laptop workspace, soundproofing

Suite, 1 Double Bed, Non Smoking (with 2 double sofa beds)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 6
  • 1 Double Bed

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

Standard Family Room

  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

Executive Double Room

  • Sleeps 2
  • 1 Double Bed

Standard Single Room

  • Sleeps 1
  • 1 Single Bed

Suite

  • Sleeps 2
  • 2 Single Sofa Beds and 1 Double Bed

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Relax by the pool surrounded by a spacious deck and lounge chairs.

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  • Pool
  • Hot tub
  • Pet-friendly
  • Free WiFi
4.5 out of 5, Wonderful, (482)
The price is CHF 89
for 1 room
includes taxes & fees
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About this property

Gloucester Robinswood Hotel, BW Signature Collection

Hotel in Gloucester with full-service spa and 24-hour health club
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a 24-hour health club, a bar/lounge and a sauna are on-site.
Gloucester Robinswood Hotel, BW Signature Collection offers 95 accommodations with a safe and a hairdryer. 32-inch LCD televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on a daily basis.

An indoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, Swedish massages, facials and body wraps. The spa is equipped with a sauna and a steam room. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Gloucester Robinswood Hotel, BW Signature Collection. During your stay, you're just a quick walk from Gloucester Ski and Snowboard Centre. Free WiFi in public areas, a full-service spa and an indoor pool are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with detox wraps, hot stone massages or manicures and pedicures at the spa
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Steps from Gloucester Ski and Snowboard Centre and 5 minutes on foot from Robinswood Hill Country Park
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Gloucester Robinswood Hotel, BW Signature Collection offers its guests a full-service spa, an indoor pool, and a 24-hour health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and meeting rooms are available. A children's pool, a sauna, and spa services are also featured at the business-friendly Gloucester Robinswood Hotel, BW Signature Collection. For a fee, parking is available.

This 4-star Gloucester hotel is smoke free.

For a fee, guests can enjoy a English breakfast daily from 7:00 AM to 9:30 AM.
Brasserie Restaurant – This restaurant serves breakfast, lunch and dinner. A children's menu is available.
Wine Bar – This restaurant serves brunch, lunch and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

Czech, English, French, Hungarian, Latvian, Mongolian, Polish, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 5 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 7:00 AM to 9:30 AM for a fee: GBP 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Brasserie Restaurant
  • Wine Bar

Things to do

  • 18-hole adjacent golf course
  • 24-hour health club
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Racquetball/squash
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 2 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 30.00 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 15.00 per person
  • Self-parking fee: GBP 5 per day
  • Pet fee: GBP 30.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Gloucester Hallmark
Gloucester Hallmark Hotel
Hallmark Gloucester
Hallmark Gloucester Hotel
Hallmark Hotel Gloucester
Hotel Hallmark Gloucester
Hallmark Hotel Gloucester
Gloucester BW Signature Collection
Gloucester Robinswood Hotel, BW Signature Collection Hotel
Gloucester Robinswood Hotel, BW Signature Collection Gloucester

Gloucester Robinswood Hotel, BW Signature Collection Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 293 out of 1003 reviews
Rating 8 - Good. 383 out of 1003 reviews
Rating 6 - Okay. 181 out of 1003 reviews
Rating 4 - Poor. 99 out of 1003 reviews
Rating 2 - Terrible. 47 out of 1003 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The swimming area was very good, clean and staff approachable. The evening meal was another matter. I am diagnosed coeliac and when l told them one waitress thought gluten free and coeliac were two different intolerances. When the manager was told , he bought me pages and pages of listings for me to check whether what l was ordering was g/f. Not very helpful! However breakfast was more understanding, knowledgeable and helpful. One person in every 100 according to the BBC this very morning are coeliac and small cafes and larger chains are now all geared up with g/f listed on menus, it’s about time Best Western got up to date with gluten free as well or someone could be very ill with the restaurant staff lack of knowledge about intolerances.
Stayed 1 night in Apr 2025

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were fantastic and friendly, pool was great, perfect long weekend location for our 6 and 11 year olds and ourselves.
Stayed 3 nights in Apr 2025

8/10 Good

Gordon

Stayed 1 night in Apr 2025

8/10 Good

Timothy

Stayed 1 night in Apr 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

christopher

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all good
Stayed 1 night in Apr 2025

4/10 Poor

Graham

Disliked: Room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic

Fantastic hotel and excellent customer service from all staff members. I instantly felt welcome, Check-In/Check-Out process ran very smoothly, and issues I did incur were dealt with by management and rectified.
Stayed 3 nights in Mar 2025

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall a great hotel

The hotel was more modern than expected, and this was mainly due to the pictures shown online. We had both also thought that the location was somewhat more remote, perhaps in a wooded area, but it is actually on the edge of an housing estate! The staff at the hotel were polite, and nothing was too much for them. A special mention to the bar/waitress young lady with the pink hair braids (unfortunately I can't remember her name), who made us feel especially welcome.There was a good selection of food at breakfast and poached eggs were available on request. We ate in the restaurant for one evening meal which was also good. We chose not to have our room serviced, which entitled us to a free drink at the bar. However, we later found out that it was only one drink between the two of us, and when ordered, I was told it was only one for the whole stay, not per night. I don't think I would choose this option again! The room was comfortable and had everything needed. Just one thing I would point out is that as you enter the room, there is a rather large shelf. We both walked into it on several occasions and both of us had bruising as a result. There was room to move the shelf at least another foot away from the door, and I think this would be a good idea. I had a massage booked, which was cancelled, due to agency staff not wanting to work after 4pm even though my appt was booked for 5pm! They offered me the following morning, but we were leaving, so I had a refund and two free drinks
Stayed 4 nights in Mar 2025

10/10 Excellent

Jan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very reasonable price.
Stayed 1 night in Mar 2025

8/10 Good

Christopher

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Iman

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stop over which was all the better having free use of the spa facilities.
Stayed 1 night in Mar 2025

8/10 Good

Ian

Stayed 3 nights in Mar 2025

10/10 Excellent

enda

Stayed 3 nights in Mar 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Mar 2025

8/10 Good

Daryl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

4/10 Poor

Karen

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Unprofessional staffing and management
Stayed 2 nights in Mar 2025

6/10 Okay

Kenneth

Liked: Cleanliness

Not the best

It was ok, paired nearly 3 times the normal price for mid week as we went when Cheltenham was on - but it wa apron only worth want you quos normally pay - very average
Stayed 1 night in Mar 2025

8/10 Good

Simon

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Fine
Stayed 1 night in Mar 2025

4/10 Poor

Adrian

Disliked: Staff & service, property conditions & facilities, room comfort
This is apparently a made bed. Wrong size sheets don't help.
Stayed 1 night in Mar 2025

4/10 Poor

Richard

Disliked: Cleanliness
Stayed 1 night in Mar 2025

6/10 Okay

Adrian

Stayed 1 night in Mar 2025